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“Amazing!” 5 of 5 bubbles
Review of The Innsbruck

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The Innsbruck
Ranked #11 of 35 Hotels in Aspen
Certificate of Excellence
GreenLeadersSilver level
1 review
“Amazing!”
5 of 5 bubbles Reviewed 26 May 2014

My sisters and mom stayed here Memorial weekend for a girls trip. I cannot say enough great things about this place! The staff was so accommodating.. I have never experienced such great service! The room was beautiful and very clean! Location was great too. We plan on going back for sure!

  • Stayed May 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank haleyhowrd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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289 reviews from our community

Traveller rating
    244
    34
    5
    4
    2
See reviews for
91
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (85)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 22 May 2014

We were up in Aspen, Colorado for a Lacrosse Tournament. We stayed at this charming inn and enjoyed every minute. There were two bedrooms and three bathrooms. The rooms were warm and inviting with beautiful rustic charm. Each room had a flat screen tv, so our teenager could relax in his room and watch what he wanted to in between games, and our five year old could relax in the other bedroom and watch what he wanted. We ended up using the sofa bed, and I was very surprised to find how comfortable it was!! The kitchen was stocked with anything and everything you could ever want to use. We brought all of our food from home and were able to relax and enjoy ourselves without having to find a place to eat. The staff was lovely and very helpful!! The steam shower was amazing, and very relaxing! I can't wait to stay here next year when we come back for another Lacrosse tournament!!

  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Responder01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kennett, Missouri
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 10 May 2014 via mobile

We have often stayed in fine hotels but I must say, this was one of the best. From the perfect service you receive at checkin (they didn't even ask our names, just had everything ready to hand us!) to the awesome room, great amenities, shuttle anywhere you want to go, to the super easy check out; our stay could not have been better!

  • Stayed May 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Donna M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
denver, colorado
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 27 April 2014

I only stay at high end lodging and this is five of five stars. The accommodations are unrivaled but the staff Does make this The place to stay. The service is beyond expectations. You will not only love this place but you will not want to leave. Leaving the Innsbruck is like leaving family...that you love.

  • Stayed April 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Darlene C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InnsbruckSales, Manager at The Innsbruck, responded to this review, 30 April 2014
Dear leenie872,

Thank you for your kind words. We are very happy to hear that you enjoyed you stay with us so much. We look forward to welcoming you back during your future visits to Aspen!

All the best,

Jeff Whisler
Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Albany, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 22 April 2014

My husband and I LOVED this place! The living area had a lovely gas fireplace, the kitchen was large and well equipted and the bathroom was big and beautiful...but most important the staff were so welcoming. They has a transport SUV and would drop you off and then pick you up at any time or place (day or night)
There was a lovely Guest's lounge with free Keurig coffee 24/7. Free parking
Thank you Innsbruck...can't wait to go back!!!

  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Colleen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Antonio, Texas
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 13 April 2014

Really enjoyed this hotel in Aspen, Very characteristic, old charm and lodgy. Staff make this an amazing break when driving across colorado. We will definately be back. We were given a suite with two rooms which was more than we needed but a nice touch.

  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Jacob S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InnsbruckSales, Manager at The Innsbruck, responded to this review, 16 April 2014
Dear Jacob S,

Thank you for taking the time to review your stay with us. We are very glad to hear that you enjoyed your time at The Innsbruck. We look forward to welcoming you back during your future visits to Aspen.

All the best,

Jeff Whisler
Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Littleton, Colorado
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 28 March 2014

My wife and I stayed here for a few nights in November, while celebrating an anniversary. I have not one single complaint about any part of the stay. The rooms were big, clean, comfortable, and well appointed. We had a 2 bedroom suite (although we only needed 1 bedroom) becuase it included so many more ammenities (Steam shower, sauna, etc.) and it was only a few dollars more expensive. I could see how this would be a FANTASTIC place to stay for a ski vacation (if the mountain had any snow by then). It was extremely comfortable and cozy.

My only small disappointment (not a complaint) may be that the blu-ray palyer did not function properly. After renting a movie from Redbox one evening, we were diappointed that we could not watch it. This was a small inconvenience, as we rented the same movie on demand with their included cable service. All we lost was $1.99 for the redbox.

The front desk staff were friendly and personable, they even recognized us as we got in as "the couple on their first anniversary". They were so happy to see us!

The beds were so comfy (at least the one we used), the shower was large and the water flow was perfect, the kitchen would hold enough groceries for weeks, everything was spectacularyl clean, etc. I could go on and on, as this place checks off all the boxes.

I would recommend this hotel to anyone at all. It was big enough for a group, small and cozy enough for a couple, inexpensive enough for someone on a budget, but luxurious enough for even the most discriminating tastes. It is a wonderful place.

  • Stayed November 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SnowbirdinParadise26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InnsbruckSales, Manager at The Innsbruck, responded to this review, 2 April 2014
Dear SnowbirdinParadise26,

Thank you for reviewing your stay with us. We are very glad to hear that you had such a pleasant first anniversary! I apologize for the trouble you had with your DVD player. In most cases such issues are resolved quickly with the assistance of our maintenance team. We hope to see you during your future visits to Aspen!

All the best,

Jeff Whisler
Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Innsbruck

Property: The Innsbruck
Address: 233 W Main St, Aspen, CO 81611-1711
Phone Number:
Region: United States > Colorado > Aspen
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Romantic Hotel in Aspen
#5 Family Hotel in Aspen
#6 Green Hotel in Aspen
#9 Luxury Hotel in Aspen
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — The Innsbruck 4*
Number of rooms: 17
Official Description (provided by the hotel):
The Innsbruck Luxury Condominiums offers 17 beautifully decorated condos, with the benefit of hotel services. Furnishings include fireplaces and sofa beds. Guest rooms feature LCD televisions with premium TV channel(s). Business-friendly rooms are equipped with wireless Internet access, multi-line phones, and free local calls. Free transportation to and from the Aspen airport as well as transportation around town. Outdoor heated resistance swimming pool, hot tub and a dedicated concierge. ... more   less 
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Also Known As:
The Innsbruck Hotel Aspen
Innsbruck Hotel Aspen

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