We loved the hotel, it's location, the staff and many of the amenities. The hotel is located centrally in the middle of town with access both to the slopes, restaurants nearby and a free shuttle to any of the other mountains or the airport. The hotel and its staff does a wonderful job of catering to its guests and making their stay as enjoyable as possible.
The only issue we had was that our inbound flight was canceled due to weather at the Aspen airport and were stuck in Denver for the night. The hotel would not credit us back that first night stay and so we were stuck with having to pay for a room that we didn't stay in. This is hotel policy but a free drink at the bar would have been nice to compensate. So I would buy trip insurance if flying into Aspen airport, particularly since cancellations and delays into that airport are apparently extremely common.
Aside from that hiccup, our stay was fantastic and I would recommend this hotel for anyone looking to have a nice, relaxing stay in Aspen.More