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“Good experience in affluent Aspen”
Review of Molly Gibson Lodge

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Molly Gibson Lodge
Ranked #15 of 34 Hotels in Aspen
Shrewsbury, United Kingdom
Level 4 Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Good experience in affluent Aspen”
Reviewed 5 October 2013

Nice hotel centrally placed in Aspen. No problems parking. Great looking pool and hot tub though we weren't able to enjoy it due to time constraints. Great staff on reception- both cheerful and very helpful( lovely house dog too!) Very good breakfast despite early start. Some road noise in room on the front but a lovely room with a real fire .Would recommend and good value for Aspen.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BomberHarris_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff_Bay, General Manager at Molly Gibson Lodge, responded to this review, 9 October 2013
Dear Bomber Harris_11

Thank you so much for the nice comments and we are so pleased you had a great stay with us! We look forward to seeing you again on your next visit to the Aspen area.

Take care,

Jeff Bay
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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523 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (146)
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Colorado
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 October 2013

My wife and I stayed at Molly Gibson in late September. We stayed in a lodge room with two doubles. The room was clean, well maintained and comfortable. We like having a mini-fridge and coffee pot in the room, which factored in our decision to stay here. The bathrobes are a nice additional touch. Room was quiet at night.

The front desk staff were friendly and efficient. We arrived early but the room was ready and check-in was a breeze. We also made use of the excellent DVD library.

Breakfast was good and filling, eggs, potatoes, fresh fruit, whole grain bread. The eggs tasted like real eggs, not some packaged crap like you sometimes get in a hotel. They were not greasy. We don't eat ham or bacon but it is available, as are cereals, pancakes, assorted teas and coffee.

The parking that other have mentioned is only a minor issue. Once we had to park a block away. Big deal. The hangtag they give you allows you to exceed the two hour limit.

Location within easy walking distance to downtown Aspen was perfect.

Would definitely stay here again.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OnTheRoadAgain008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff_Bay, General Manager at Molly Gibson Lodge, responded to this review, 9 October 2013
Dea OnTheRoadagain...

Thanks so much for the great review and we are so glad you were able to take advantage of the great weather, beauty and service and amenities offered at the Hotel Aspen and surrounding area. See you on your next trip!

Take care,

Jeff Bay
General Manager
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Park City, Kansas
Level 5 Contributor
52 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 29 September 2013

This was our first time staying in Aspen and the Molly Gibson was a great place. The prices were reasonable and our room was spacious. The fireplace was a bonus. We loved sitting on the balcony in the afternoons watching the dogs in the park across the street. The parking isn't adequate but you can find places to park around the neighborhood. The breakfast good on most days but could have been heated a little better. There was a wide variety of breakfast items to choose from though. The employees were friendly and helpful.

Room Tip: The deluxe room we had was great. I'm glad we didn't get the ones by the breakfast room. W...
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Linda W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff_Bay, General Manager at Molly Gibson Lodge, responded to this review, 3 October 2013
Dear Linda W,

Thank you for your kind review and we're glad you had a nice time with us. We do offer a large amount of on site parking spots as well as tons of nearby parking that we provide free permits for as well. I'm not sure why you found this inadequate but I apologize if you were inconvenienced in any way. I'll pass on your comments about our included free hot breakfast to our chef. We do our best to offer a large variety of food, drink, parking, local and LD calls, wireless internet, airport transportation, DVD,s bicycles and more absolutely free, but we still want all of them perfect.

Oh, by the way, I see you suggested not staying in the back building. i did want to mention that these rooms actually have the best view of Aspen mountain and do not face the alleyway, only the bathrooms do.

Best regards,

Jeff Bay
General Manager
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Denver, Colorado
Level 3 Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 22 September 2013

For price and location, I give this property high marks. For parking, not so much. Could depend on what's going on in town during your stay. In our case it was a rugby tournament. Parking was a definite downer. The sites on the property were for compact cars only. Nearby street parking was 2-hour limited. If you don't mind schlepping your luggage from a distance, then neighborhood parking is available. Our stay was part of a 50th anniversary celebration/camping trip. We have a pickup truck with a gas fridge for the camping part of our trip. The only nearby parking was not level, causing the fridge to stop and our food to defrost. :-(.

Room Tip: Second floor, over the large hot tub was quiet and convenient.
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ColoJo38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff_Bay, General Manager at Molly Gibson Lodge, responded to this review, 3 October 2013
Dear ColoJo38,

Thank you so much for the nice review and I am so pleased that you found your stay with us enjoyable. I do apologize if you found the parking situation challenging, and I'm unsure why you had so much difficulty. In addition to the compact spots in our alleyway we also have over a dozen standard sized spots directly in front of the hotel, as well as easily accessible street parking adjacent to the hotel on all 3 sides and we provide complimentary permits to use any of these. I hope that you will come back and allow us the opportunity to serve you again.

All the best,

Jeff Bay
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Philadelphia, Pennsylvania
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 September 2013

We never actually stayed in this hotel. Make sure you review the cancellation policy very closely when you book. Their cancellation policy is a two week window, not a 24 or 48 hour like most hotels. Our flight got delayed and I tried to cancel our stay. The management was unhelpful and not apologetic at all. It would have been nice if they would have at least offered us a credit to stay there another time since they still charged my card for the stay. They offered us nothing, and it seemed like second nature for them to do so. It seemed to us that this was a big money making avenue for them. I asked if they were able to book the same room to someone else, would they still charge us? They said definitely yes. Honestly, they didn't offer us ANYTHING for charging my card in full. Don't stay here unless you know for sure you will not need to cancel.....

  • Stayed September 2013, travelled as a couple
    • Service
Helpful?
3 Thank Christina386
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff_Bay, General Manager at Molly Gibson Lodge, responded to this review, 20 September 2013
Dear Christina 386,

My apologies to you and I'm very sorry that you have an impression of us that is less than understanding of your situation.

I do want to confirm with you that our cancellation and deposit policies are clearly outlined and explained on Expedia and our own website at the time of booking and that we always suggest trip insurance to cover situations such as this in the unlikely event that they occur. Expedia also follows up with a confirmation letter that restates these policies in advance of any monies being taken for a deposit.

Aspen is a destination resort and most of our guests book in advance in order to arrange travel and activities. When we made your room reservation we turned other people away to guarantee your room, so when a last minute cancellation is received other potentials guests have lost out and the room sat empty. While I appreciate your situation it was not our fault and this is why we so clearly try to communicate our cancellation policies and suggest trip insurance. In fact, trip insurance is available with just one click on Expedia for a very nominal fee and would have alleviated this entire situation.

That being said, I'm sure that this is a challenging time and if I might earn the opportunity to I would be pleased to work with you on a credit for your unused stay.

Please feel free to contact me at your convenience so that I may try to assist you further.

Respectfully,

Jeff Bay
General Manager
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Honolulu, Hawaii
Level 5 Contributor
82 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 17 September 2013

We met up with our families for a weekend wedding and had a great time. The room service could have been a little quicker and more details on how to light a fire would have been helpful.(We set off the smoke detector in our attempts to have a romantic fire!) Our daughter stayed on a one bedroom suite which was perfect with a two year old with the ability to cook some meals. The breakfast was enough to get us going on our way. Parking was not a problem on nearby streets. We were able to keep our car parked and walk into nearby shops and restaurants.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kukana77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff_Bay, General Manager at Molly Gibson Lodge, responded to this review, 20 September 2013
Dear kukana77,

Thanks so much for your nice review and we're so pleased you had a nice stay with us. I'm so sorry if you had difficulty light your fireplace as we do place instructions in the room, however many people are not familiar with real wood burning fireplaces (and in Hawaii I suspect there's not a lot of them) so occasionally we do get questions. A quick call to the front desk would have resulted in immediate assistance. We look forward to having you back now that you are a campfire expert :-)

All the best,

Jeff Bay
General Manager
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Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 September 2013

My wife and I spent 11 days from 31/03/13 at the Molly Gibson Lodge,this was to celebrate our 25 wedding anniversary. The staff on reception were extremely helpful. We were upgraded to a deluxe room which had a hot tub and a real log fire. the breakfast was good and got us off to a great start. Afternoon tea was served with a smile and was plentiful. The location was central. Nothing was too much trouble for the staff & we would certainly return there. Certainly a memorable holiday. The best ever.

Stayed April 2013
Helpful?
Thank Neil B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff_Bay, General Manager at Molly Gibson Lodge, responded to this review, 11 September 2013
Dear Neil B,

First of all, congratulations on 25 wonderful years! I'm so pleased that we could be a part of your celebration and that you truly enjoyed our hotel, service and amenities. We hope to see you again next year for #26!

All the best,

Jeff Bay
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Molly Gibson Lodge

Property: Molly Gibson Lodge
Address: 101 W Main St, Aspen, CO 81611-1709
Region: United States > Colorado > Aspen
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Airport Transportation
Hotel Style:
#13 Family Hotel in Aspen
#14 Romantic Hotel in Aspen
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Molly Gibson Lodge 3*
Number of rooms: 53
Reservation Options:
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Also Known As:
Molly Gibson Hotel Aspen

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