Staff: Other than the desk and breakfast staff, the rest were rarely seen but were efficient. The daily room service was noticeably good. At breakfast they made sure the breakfast bar (the best in town) was kept stocked and clean. We had a minor room problem which was taken care of right away. The lobby always had coffee, hot cider, tea and hot chocolate choices. From the afternoon to the evening there was a tray of cookies. Local papers were there each morning. Although we didn't use it, the four lane pool always looked clean. The spacious hot tub, adjacent locker rooms, sauna, exercise room and pool table were great amenities. Why not a rating of 5??
On Sunday, Mountain Chalet hosted a wedding event. The festivities ran into the evening. At first it was the screaming children chasing up and down the stairways. We called the desk but it didn't quiet down. Then the adults decided to bring the bar scene down to the pool area. The raucous crowd screamed like they were at a sporting event...followed by multiple people ending up in the pool...followed by even more noise! This ran on for almost two hours.
What a disappointment that the management did not prepare for the predictable finale after hours of alcohol...pool dunking. We selected this lodging because it is located away from the noisy bars. It is a great place to stay but be forewarned that this could happen to you.
- Official Description (provided by the hotel):
- Friendly, casual ski lodge centrally located at the base of Aspen Mountain. Directly diagonal to shuttle service and two blocks from the Gondola. ... more less
- Reservation Options:
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- Also Known As:
- Mountain Chalet Aspen Hotel Aspen
- Mountain Chalet Hotel Aspen
- Aspen Mountain Chalet Hotel