I don't have much to add to the other reviews already on this site, but I have the following thoughts about the Hotel Jerome...
If you are looking for a great downtown location, this is a GREAT place to stay. The restaurant - Cantina - across the street has good Mexican food and a nice terrace for dining.
The hotel staff can be a bit snotty and uppity if you drive up in, God forbid, a Buick and not a Mercedes or Range Rover. If you're not dressed to the T - you are traveling, after all and are more than likely enjoying the outdoorsy side of Colorado, like we were - the staff thinks you don't have money and can treat you perhaps not as good as they would other guests. The bellhop had an attitude and a chip on his shoulder, and that set always sets me off. That being said, we were sent off by the most wonderful man as we were leaving - he was very kind and courteous, helpful with directions and ideas on what else to do while we were in Western Colorado and Eastern Utah, and was very grateful for our patronage of his hotel. If it weren't for him, this hotel would have received a MUCH lower rating from us. After all, the rooms/suites AREN'T cheap.
As far as the rooms are concerned, we stayed in a Junior Suite, which was quite large and well-appointed. The painstaking attention to detail was obvious, and the furnishings were classic yet comfortable. You could NOT ask for a nicer bed to sleep on or a more beautiful view of Aspen Mountain! An honor bar, flat-screen TV, nice sofa and chaise lounge rounded out the spacious room.
One thing about this hotel that sets it apart from others - it has the BEST bathroom I have EVER experienced in my travels. Two sinks and a spa-style bath in one room and the shower and toilet in a connecting room made it a true spa-like experience. My mother was using the lotion "from the Jerome" for weeks after the trip and really loved the scent.
Another HUGE plus - FREE WI-FI and PARKING - SO unexpected! OK, so it's part of a fee, but it's included in your room rate and won't give you a heart attack at the front desk. Valet parking is a bit weird, as you are on the main street when you "park." However, when you call your car to the front, it's there when you get outside, so that's a big plus if you plan on using your included in-and-out privileges.
The swimming pool area looked very nice, but unfortunately it was too cold out to enjoy it ourselves.
Overall, the hotel was very nice with a great downtown location to shopping (think Burberry, Louis, Vuitton, Gucci and the like) and dining. If you have money and can show it off, then you will probably get better service than an average family looking for a splurge. I felt uncomfortable in some aspects because of this, but if you can handle it, then GO FOR IT! The rooms will NOT disappoint.
- Official Description (provided by the hotel):
- The newly refurbished Hotel Jerome, An Auberge Resort recently received the "Hot New Hotel" from Travel & Leisure for its renovation. The Hotel Jerome's 93 guest rooms and suites have been beautifully redesigned incorporating the charm of the destination with modern amenities for a luxury traveler. Aspen's best new restaurant "Prospect" offers regional cuisine, the iconic J-Bar is a local watering hole serving lunch and dinner daily with classic American cuisine. The new Living Room lobby has been energized with a bar and stylish seating areas to relax and socialize. A new Auberge Spa offers treatments for guests that will soothe and pamper after a day on the slopes or a mountain adventure. Services include twice-daily maid service, nightly turn-down. Convenient local airport and downtown transportation is provided via chauffer-driven luxury SUV. Nestled in the heart of Aspen, this landmark hotel is just a ten-minute drive from the Aspen Airport, a 75-minute drive from Eagle County Airport and less than four hours from Denver International Airport. ... more less
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- Also Known As:
- Hotel Jerome, An Auberge Aspen
- Jerome Hotel Aspen