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“Classic must see if in Aspen”

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Hotel Jerome, An Auberge Resort
Ranked #3 of 34 Hotels in Aspen
Certificate of Excellence
GreenLeadersSilver level
Sedona, Arizona
Level Contributor
489 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 176 helpful votes
“Classic must see if in Aspen”
Reviewed 15 February 2014 via mobile

Never are we disappointed visiting the Jerome. It is where elegance meets the West. If you have the cash maybe stay there. Otherwise the J Bar is the hot hangout with great food and drinks. They have another area where you can sit on comfortable chairs and couches and just relax or eat from menus of any of their three dining experiences. We go there for early dinner every year we come to Aspen.

Stayed February 2014, travelled as a couple
Helpful?
Thank dps_Sedona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tony D, General Manager at Hotel Jerome, An Auberge Resort, responded to this review, 20 March 2014
Dear dps_Sedona,

Thank you for taking the time to write a lovely review on Tripadvisor. Thank you!

From the sounds, it seems you have never stayed with us only visited to hang out in the J-Bar. Thank you for your loyalty and continued patronage! We would love to have you stay with us in the near future.
Please do not hesitate to reach out to my office so we can add you to our email blast. We would love to keep you informed on all the promotions and specials throughout the year.

Thank you again and I do hope to have the pleasure of welcoming you back next year.

With my warmest regards,

Anthony DiLucia, General Manager, Hotel Jerome, An Auberge Resort
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627 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (95)
Date | Rating
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English first
Richmond, Virginia
Level Contributor
27 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 15 February 2014

We stayed here on business last month as part of a large group and had a superior experience! As a first-timer to Aspen I wasn't sure what to expect and now can't wait to return. THE GOOD: Public spaces are a feast for the eyes and decorated to the nines - you feel like you walked into an interiors magazine. The rooms are luxurious and so comfortable you will have a hard time leaving - the old world charm is somehow retained despite all of the amenities and upgrades. The food is outstanding and every meal a delight. The staff is energetic and eager to please with no detail being excluded and every request treated with utmost care and concern. The location is excellent for restaurants and shopping too! THE BAD: There was not much drawer space in our room. Be advised this is not a ski-in-ski-out hotel. Overall, I would stay here again and would recommend it to others in a heartbeat. The Jerome has my admiration for having such a beautiful spot and my sincerest thanks for the treatment and overall experience provided by its staff.

  • Stayed January 2014, travelled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Momtravel33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tony D, General Manager at Hotel Jerome, An Auberge Resort, responded to this review, 20 March 2014
Dear Momtravel33,

Thank you for taking the time to write such a glowing review on Tripadvisor! I was thrilled to read you enjoyed your stay with us.

It was such a treat to share your review with the Hotel Jerome team, and we certainly appreciate your feedback regarding the drawer space in the rooms, something we are already working on.

The Hotel Jerome team and I very much look forward to welcoming you back in the future.

With warmest regards,

Anthony DiLucia, General Manager, Hotel Jerome An Auberge Resort
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Marina Del Rey, California
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 13 February 2014

I have stayed at this hotel a few times before - and every time it has been great. Now - it is even better. The new lobby bar is nicely decorated - really great atmosphere. The J-Bar - is......well -"THE J-Bar" - something every skier should experience.

The staff were so nice.

Room Tip: Room 202 is so cool. High ceilings. Great views.
See more room tips
  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Geoffrey R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tony D, General Manager at Hotel Jerome, An Auberge Resort, responded to this review, 20 March 2014
Dear Geoffrey R,

Thank you for the fantastic review on Tripadvisor.

I was thrilled to read you like the renovations, our new Living Room bar and feel the hotel is even better than before. I couldn't agree more!

Looking forward to seeing you in the J-Bar again soon.

With warm regards,

Anthony DiLucia, General Manager, Hotel Jerome An Auberge Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aspen
1 review
Reviewed 7 February 2014

We truly enjoyed our stay at the Hotel Jerome. The historical hotel was upgraded in the all the right places without losing its special character. The rooms were decorated in true Colorado style. So luxurious and cozy with super attentive staff!

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Lora R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tony D, General Manager at Hotel Jerome, An Auberge Resort, responded to this review, 20 March 2014
Dear Lora R,

Thank you for taking the time to write such a wonderful review on Tripadvisor. It gave me great pleasure to share your review with the Hotel Jerome team.

I was thrilled to hear you enjoyed our new renovations as much as we do and look forward to welcoming you back in the future.

Warmest regards,

Anthony DiLucia, General Manager, Hotel Jerome An Auberge Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oxford, United Kingdom
Level Contributor
228 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed 4 February 2014

Despite arriving amidst the biggest snow storm in 20 years, the welcome was warm and genuine. The Valet team are real stars and make the hotels central location feel like you are on the slopes, never a problem to get a car to run you here or there.
Nice lounge bar and well appointed, as are the rooms. I loved the spa products in the bathroom.
We had a nice dinner in the restaurant but Breakfast came across as expensive for what it was, that would be my only, and very minor criticism.
Cant wait to revisit a wonderful place with an interesting history.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jezblanc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tony D, General Manager at Hotel Jerome, An Auberge Resort, responded to this review, 5 February 2014
Dear Jezblanc,

Thank you so very much for taking the time to write a review of your stay on Tripadvisor. You picked the best time to join us with the biggest snow storm in 20 years-thank you for bringing the snow.

I was so thrilled to read your review and share it with the staff, and I appreciate your feedback regarding breakfast.

Thank you again and I look forward to welcoming you back in the future.

With warmest regards,

Anthony DiLucia, General Manager, Hotel Jerome An Auberge Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aspen
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 January 2014

As the Director of Events for a finance firm based in New York, NY, Austin, TX and Chicago, IL, this was the best client ski outing I've ever produced. We had 60 rooms, nearly 100 guests and three full days of skiing and activities. The Hotel Jerome's unparalleled customer service made this event PERFECT. My customers are already asking if we are returning next year. Some of them are already booking their personal family ski vacations for February and March. I plan on coming back every year.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Yael G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tony D, General Manager at Hotel Jerome, An Auberge Resort, responded to this review, 5 February 2014
Dear Yael G,

It was such a pleasure having you and your group stay with us, and thank you for the lovely review. It gave me great joy to share it with the team.

We look forward to welcoming you back next year!

With warm regards,

Anthony DiLucia, General Manager, Hotel Jerome An Auberge Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lake of the Ozarks, Missouri
Level Contributor
109 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 23 January 2014

I first have to say we had a great rate in the off-season, but this was the best Hotel I have stayed at from a service perspective. From the moment we pulled up to the Valet till they packed our car and we drove away (reluctantly), it was the best service I have ever experienced at a hotel. The hotel was also very nice and our room was exceptional with a great view. I could go on and on, and I am not a mountain person, if this Hotel was on a beach somewhere, I would never stay anywhere else. And if ever back to Aspen....this will be the first place I check for rates. Excellent Hotel!!! also go to the J Bar for fish and chips!

Room Tip: We had room overlooking pool and mountain. Very nice
See more room tips
  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CardsFan21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tony D, General Manager at Hotel Jerome, An Auberge Resort, responded to this review, 5 February 2014
Dear RazorB,

Thank you for taking the time to write a review on Tripadvisor of your stay.

It gave me great pleasure to share your review with our team and I was thrilled to read you had such a pleasant experience with us.

I look forward to welcoming you back to Hotel Jerome and the J-Bar for more fish and chips!

With warm regards,

Anthony DiLucia, General Manager, Hotel Jerome An Auberge Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Jerome, An Auberge Resort

Property: Hotel Jerome, An Auberge Resort
Address: 330 E Main St, Aspen, CO 81611-1930
Phone Number:
Region: United States > Colorado > Aspen
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Aspen
#2 Business Hotel in Aspen
#3 Luxury Hotel in Aspen
#3 Green Hotel in Aspen
#4 Family Hotel in Aspen
#5 Romantic Hotel in Aspen
Price Range (Based on Average Rates): ££££
Hotel Class:4.5 star — Hotel Jerome, An Auberge Resort 4.5*
Number of rooms: 93
Official Description (provided by the hotel):
The newly refurbished Hotel Jerome, An Auberge Resort recently received the "Hot New Hotel" from Travel & Leisure for its renovation. The Hotel Jerome's 93 guest rooms and suites have been beautifully redesigned incorporating the charm of the destination with modern amenities for a luxury traveler. Aspen's best new restaurant "Prospect" offers regional cuisine, the iconic J-Bar is a local watering hole serving lunch and dinner daily with classic American cuisine. The new Living Room lobby has been energized with a bar and stylish seating areas to relax and socialize. A new Auberge Spa offers treatments for guests that will soothe and pamper after a day on the slopes or a mountain adventure. Services include twice-daily maid service, nightly turn-down. Convenient local airport and downtown transportation is provided via chauffer-driven luxury SUV. Nestled in the heart of Aspen, this landmark hotel is just a ten-minute drive from the Aspen Airport, a 75-minute drive from Eagle County Airport and less than four hours from Denver International Airport. ... more   less 
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Also Known As:
Hotel Jerome, An Auberge Aspen
Jerome Hotel Aspen

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