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“Stay Far Away From This Place”

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InTown Suites Denver East
Ranked #29 of 50 Hotels in Aurora
Fort Collins, Colorado
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Stay Far Away From This Place”
Reviewed 24 July 2014

Had a reservation with this hotel. They sent me 3 e-mail confirmations with a confirmation number. They require you be there by 4:00 pm so we arrived at 3:40 pm. At first they said they had a late checkout and our room wasn't ready. A few minutes later they said they had no record of our reservation even though I had written and e-mail confirmation. Called the next day to try to speak to the general mgr. He couldn't care less. Didn't even offer an apology. Says they frequently overbook to stay full. We had to sleep in our car because there was no availability nearby we could afford available. Called their customer service 800#. I was told they would call back within 48 hours. Nobody ever called back. RIPOFF!

  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
10 Thank Susan8787
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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13 reviews from our community

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  • Rooms
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  • Service
  • Value
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Traveller tips help you choose the right room.   Room tips (3)
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English first
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Additional Information about InTown Suites Denver East

Property: InTown Suites Denver East
Address: 2221 S Havana St, Aurora, CO 80014-1017
Region: United States > Colorado > Aurora
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Wheelchair access
Hotel Style:
Ranked #29 of 50 Hotels in Aurora
Price Range (Based on Average Rates): £
Number of rooms: 139
Official Description (provided by the hotel):
InTown Suites is leader in Extended-Stay living. Our properties are built for the guest staying a week or longer. Our furnished studio/efficiencies offer incredibly low weekly rates with no lease or credit check. To keep rates as low as possible, we are a limited service facility and are not for every traveler. However, if you need to stay a week or longer - and are on a budget - we provide amazing value. ... more   less 
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Also Known As:
Intown Suites Denver East Hotel Aurora
Intown Hotel Aurora

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