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“MORE than any old port in a storm”

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Hilton Garden Inn Denver Airport
Ranked #4 of 50 Hotels in Aurora
Certificate of Excellence
Washington DC, District of Columbia
Level Contributor
85 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
“MORE than any old port in a storm”
Reviewed 14 February 2014

On Tues. of the week of yet another big US East Coast snow storm, I knew I was unlikely to get from SEA via DEN to DCA. Accordingly, I did a search for a hotel "at" the Denver airport. The most reasonably priced and what looked like the smartest choice was this hotel. Reserved.

As expected, UA canceled my flight from DEN - booked me via ORD to DCA which I knew wouldn't go so I worked it out to stay at this Hilton Garden Inn and a great choice did I make.

- Immaculate everwhere I look.
- HUGE room and bathroom and bathroom with lots of towels so that, not wanting my room cleaned so I could work on the first full morning of my stay, I didn't have to rely on housekeeping services.
- Extraordinary food. When I arrived, soon after 10 a.m., they'd stopped serving breakfast. I asked if there were anything I could get before the 11 a.m. lunch time and w/ NO hassles, I was offered anything I wanted (w/in their power of course!) for breakfast. Even a choice of bread types for toast! Last night's room service dinner was superb: a shrimp cocktail for $9 that had more shrimp than most any I've seen and it was excellent. The salmon entree, with barely steamed bok choy, and a side of excellent rice, was just the ticket. Lunch today - a club sandwich - ditto.
- Service that keeps on giving. Everyone has been great.
- Shuttle service was the only thing lacking a bit: the van was dirty and I couldn't see that it was for this hotel. Fortunately another van's driver helped me. It took some time for the pick up -- and it was colder outside than I'd planned. The driver was great - the ride long but then everything away from the terminal is. Will take it back and hope, tho' it stops at two other hotels on 'hotel row', gets me back in a timely way.

I didn't however pay attention to the bed info. at the front desk and wasn't told so my bed is hard as a rock! A bit of a surprise when I plopped down.

What I wish they had:
- bedside lamps with outlets;
- magnifying mirror in bathrooms;
- handrail on opposite of tub. (It's on the side where the showerhead is which is also where the toilet is so...you can't use it to exit the tub. Someone wasn't thinking!)

Two days and nights here and I feel safe and sound and am comfortable. Their pantry is well-equipped and tho' I didn't ask, I bet if I'd wanted some fresh whole fruit, I could've gotten it from the kitchen. (It would be a nice option to have.)

Rooms have 'fridges and microwave ovens. Temp control is somewhat finicky - it seems to get too hot if heat is on - but not a reason not to stay.

I am grateful to have been here and know I made an excellent choice tho' I'll be glad to finally get back to DCA on Sat.

Yes, in a heartbeat, I'd stay at this particular HGI again, and I'd try others with a hope they'd be THIS good.

Thanks to the hotel and its staff for making this not the worst unexpected-ish layover.

Room Tip: I paid a bit extra for a mountain view .. it helps. I also moved the desk chair to look out the wind...
See more room tips
  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank JLEDC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMGIAN, General Manager at Hilton Garden Inn Denver Airport, responded to this review, 6 March 2014
Thank you for taking the time to share your review. We truly value your feedback. We pride ourselves in providing each and every guest with a high quality experience. Thank you, Sincerely Gian
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Rating summary
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  • Sleep Quality
  • Rooms
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  • Value
  • Cleanliness
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English first
Colorado Springs, United States
1 review
Reviewed 12 February 2014

This hotel is convenient to DIA and provides up to 30 days parking while you travel away from Denver for a very reasonable price. Room price seemed a little high but they have several discounts available which helped.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Donald M S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMGIAN, General Manager at Hilton Garden Inn Denver Airport, responded to this review, 14 February 2014
Thank you for taking time out of your busy schedule to review your recent visit with us. Your feedback is important for us to continue to improve on our product and service. GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sevierville, TN
Level Contributor
145 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 7 February 2014 via mobile

Stayed two nights for business. Close proximity to airport. Several restaurants within walking distance. Very clean. Furnished extremely nicely. Lobby is comfortable with a breakfast restaurant and a small bar in the evenings. Fireplace with couches for lounging too. Kuerig coffee in the room, free wifi, and lots of tv channels to include a few premium movie channels. I will certainly stay here again if visiting Aurora. My only complaint is the sleep number mattress did not work. No big deal. Mattress was also a memory foam and was very comfortable. Did not take away from my sleep.

Stayed February 2014, travelled on business
Helpful?
Thank TripTaker83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMGIAN, General Manager at Hilton Garden Inn Denver Airport, responded to this review, 10 February 2014
Thank you for your feedback from your recent stay with us. We truly value your feedback. We pride ourselves in providing each and every guest with a high quality experience and look forward to your future visits. GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Port Orange, United States
1 review
Reviewed 5 February 2014

Great place to stay and get shuttled to the airport.Breakfast was delicious. Staff was very friendly and ready to assist. Weekend rates are considerably less expensive as this is a business oriented hotel during the week.Proximity to the airport only 10 minutes to the door but no noise from the jets.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank William O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMGIAN, General Manager at Hilton Garden Inn Denver Airport, responded to this review, 10 February 2014
Thank you for your feedback from your recent stay with us. We enjoyed having you here and look forward to your future visits with us. GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 3 February 2014

Great hotel to stay at to catch an early flight and leave your car. Convenient shuttle service to Denver airport Excellent rooms and service. Very quiet. Much better room rates on Friday and Saturday nights.

  • Stayed January 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMGIAN, General Manager at Hilton Garden Inn Denver Airport, responded to this review, 10 February 2014
Thank you for taking the time to share your review. We value your feedback and look forward to servicing you in the future. GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Grapevine, Texas
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 February 2014

This hotel, like others near it, is handy to Denver Airport. The rooms are generous and the common areas (lobby, bar, eating areas) are inviting. It was very relaxed. The pool and fitness areas were very well maintained and it was easy to catch shuttle from the airport.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Roger B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMGIAN, General Manager at Hilton Garden Inn Denver Airport, responded to this review, 10 February 2014
Thank you very much for taking time out of your busy schedule to write about your experiences with us. We value your opionion and look forward to your visits in the future. GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Winchester VA
Level Contributor
127 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 30 January 2014

First of all, it's yet another disappointing HGI in decline. The decline is mostly subtle, so it's still an OK property. It's terribly far from the airport, and I was disappointed that they share an airport shuttle with other hotels in the boondocks of Aurora. I suppose it makes sense, but I was inconvenienced, as the shuttle left the airport and turned around to pick up other passengers who were waiting, one of whom was angry, arrogant and foul in his language to the poor driver. There's nothing fundamentally wrong about this place. The staff was fine and relatively cordial. Food? At 9 p.m. I ordered room service to find that they were out of my top three choices.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank themajortraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMGIAN, General Manager at Hilton Garden Inn Denver Airport, responded to this review, 10 February 2014
We pride ourselves in providing each and every guest with a high quality experience and it seems we have fallen short during your recent stay. I sincerely apologize for any inconvenience caused to you while staying with us. I will follow up with my team immediately to ensure we take all necessary steps to make sure this does not happen in the future. Thank you again for sharing. GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Denver Airport

Property: Hilton Garden Inn Denver Airport
Address: 16475 E 40th Cir, Aurora, CO 80011-0802
Phone Number:
Region: United States > Colorado > Aurora
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Aurora
#4 Romantic Hotel in Aurora
#6 Business Hotel in Aurora
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Denver Airport 3*
Number of rooms: 157
Official Description (provided by the hotel):
Hilton Garden Inn Denver International Airport/Gateway Business Park located 7 miles from the Denver Airport. 24-hour complimentary airport shuttle service. Easy access to I-70, 225, E470 or take the A-Line Train to downtown $4.50 each way to experience all of Denver's attractions. Garden Grille Restaurant onsite open for breakfast, lunch, dinner, and evening room service and bar. Ted's Montana Grill, Applebee's, Einstein Bagel share the parking lot with the hotel. Across the street Uno's Chicago Grill, Outback Steakhouse, Anthony's Pizza, Urban Sombrero, to name a few of the restaurants. Improv Comedy Club, Northfield, Cherry Creek, Aurora Town Center, and Southlands shopping facilities and things to do in Aurora/Denver close by. Whether you're in town for meetings or on a vacation, you'll find everything you need at this Denver International (DEN) Airport hotel. Save on lot fees with our 24-hour complimentary airport shuttle, See our special offers page for additional savings. Park n Fly packages available! ... more   less 
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Also Known As:
Hilton Garden Inn Denver Airport Hotel Aurora
Hilton Garden Inn Aurora
Aurora Hilton Garden Inn
Hilton Aurora

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