This hotel is one that I have no idea how it got a good user rating on here. At check in there was a customer that asked for an upgrade due to his diamond status. The clerk wasn't very polished and merely said we have lots of frequent guests, if you want a bigger room pay for it when you book. Yikes. So I check in and head straight to bed as I had been awake far too long and an hour later the guy at the front desk calls and says, are you smoking in there? I responded no, and he said the people below me complained so thought it was me, and reminded it is a non smoking hotel, great because I don't like smoking hotels. That came off as rude, I went to the bathroom after I got woken up and off the phone and I could smell smoke. Prolly the HVAC systems sucking from outside, at work if people smoke by the loading dock certain conference rooms smell. Oh well. Also the place was I thought on the expensive side, the occupancy didn't seem to suffer so good for them unless they dump rooms on priceline or something, I can't see why people would pay so much to stay here. As with the brand I think breakfast is not free, and didn't like that mouth wash was missing in the bathroom. I don't get how places can waste so much on in room coffee but can't offer mouth wash that prolly costs 10 cents if bought in bulk. Especially at an airport property, not like you can pack a bottle when you travel. I try to say something nice always. The room and bathroom were not super small, and liked that it had a mini fridge and microwave. Last time in Denver I stayed somewhat close to the airport at a much worse property, but was much more satisfied because the staff was super nice, made you feel special, and even using what they had a better than average experience. I looked at booking that again, but due to this being a mere 50 cents cheaper and having a better user rating on trip advisor chose this hotel. Won't be staying here again.
- Official Description (provided by the hotel):
- Hilton Garden Inn Denver International Airport/Gateway Business Park located 7 miles from the Denver Airport. 24-hour complimentary airport shuttle service. Easy access to I-70, 225, E470 or take the A-Line Train to downtown $4.50 each way to experience all of Denver's attractions. Garden Grille Restaurant onsite open for breakfast, lunch, dinner, and evening room service and bar. Ted's Montana Grill, Applebee's, Einstein Bagel share the parking lot with the hotel. Across the street Uno's Chicago Grill, Outback Steakhouse, Anthony's Pizza, Urban Sombrero, to name a few of the restaurants. Improv Comedy Club, Northfield, Cherry Creek, Aurora Town Center, and Southlands shopping facilities and things to do in Aurora/Denver close by. Whether you're in town for meetings or on a vacation, you'll find everything you need at this Denver International (DEN) Airport hotel. Save on lot fees with our 24-hour complimentary airport shuttle, See our special offers page for additional savings. Park n Fly packages available! ... more less
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- Also Known As:
- Hilton Garden Inn Denver Airport Hotel Aurora
- Hilton Garden Inn Aurora
- Aurora Hilton Garden Inn
- Hilton Aurora