We stayed at the Denver Airport Marriott for one night and were seriously disappointed. When I had called for information about the hotel, I was told that they were about ten minutes from the airport with regular shuttle trips. It turned out that “regular” meant only twice an hour and that because the shuttle serves multiple hotels we had to allow at least twenty minutes to get to the airport and probably 25 minutes to get to our terminal.
Since breakfast is not served until 6:00 AM and a 6:30 AM shuttle would not get us to our terminal until almost 7:00 AM we had to spend $35 for a taxi in order to catch an 8:00 AM plane even though we were staying at “an Airport Marriott”. I believe that “Airport” hotels should get one to the airport in a more timely fashion that this hotel does.
A front desk employee, promised to let us know about taxi availability and took four hours to get back to us with information.
Nevertheless, the worst thing about this hotel was a surprise in our room. The bathroom had a clouded glass door. As a result I could not turn on the lights in the bathroom after my wife turned in because the bathroom light, lights up the bedroom. Unless the room is designed for only one person, this is the dumbest idea in the history of hotel room design! I would never stay in this hotel again!
One employee in guest services, was extremely helpful, but the rest of the staff ranged from mediocre to incompetent.
In general, this hotel fell far below the level that I have come to expect from Marriott which is almost always my first choice when looking for a hotel.
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- Also Known As:
- Denver Airport Marriott At Gateway Park Hotel Aurora
- Marriott Hotel Aurora
- Marriott Aurora
- Aurora Marriott