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“Unexpected stop ”

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Denver Airport Marriott at Gateway Park
Ranked #3 of 50 Hotels in Aurora
Certificate of Excellence
Level 3 Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Unexpected stop ”
Reviewed 28 March 2014 via mobile

Due to a mechanical problem with our inbound plane, we missed our connecting flight to Milwaukee and ended up having to spend a day and a half here in Denver. Frontier gave us vouchers for rooms at this hotel and we couldn't have been happier! Beautiful rooms, great restaurant, awesome bar and lobby, and friendly service all around! Not sure of the price/value since we didn't pay for anything but would definitely recommend this hotel!!

Stayed March 2014, travelled with family
Helpful?
Thank Ken H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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556 reviews from our community

Traveller rating
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    5
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (92)
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English first
WV
Level 5 Contributor
48 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 19 March 2014

We always travel with our own pillows however we found the bedding, pillows and linens to be wonderful. Our pillows stayed in the vehicle. My husband was in Denver on business and I was simply the "hotel wife", so we didn't require much as far as room service, but when I requested someone to attend to the room to replenish towels, coffee, etc. and even a fridge and microwave, they were very accommodating and provided prompt service.

Someone mentioned the décor. If you like it . . . fine . . . if you don't, you are only here for a short time. But it is modern, new, comfortable and clean.

The only complaint that I have is that there is not a fan in the bathroom and the room can become very steamy. And on a funny note, they hide their hairdryers. They are hanging in a shoebag in the closet.

The area has large sidewalks and 7-11 and many restaurants are within easy walking distance.

It has been a very pleasant stay.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank owl-observer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ithaca, New York
Level 4 Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 13 March 2014

Eschewing the grand atrium that Marriott is historically known for (at least in my mind), this is a more modern and intimate feeling hotel (think an overseas Holiday Inn). The check in staff was friendly, and the room was clean and spacious. Sheets and towels were as expected at a Marriott.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MikeRyz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tucson, Arizona
Level 3 Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 March 2014 via mobile

I stayed here when my flight was cancelled. Daniel and Hannah made my stay exceptional, they were very professional and helpful in my situation. Room is very clean and spacious. I really like the decor. Would stay here again.

Stayed March 2014, travelled on business
Helpful?
1 Thank Amy8612
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nick S, Guest Relations Manager at Denver Airport Marriott at Gateway Park, responded to this review, 12 March 2014
Thank you so much for the kind note, it was a pleasure having you as our guest. We are so pleased that your experience with us was enjoyable and we will be sure to share your comments with our staff. I hope we will get the pleasure of hosting you again next time your travels bring you to Denver. Please come back and see us soon!

Kind Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 February 2014

You'd think a 4 star rated hotel would have hot water. I would not recommend any stay longer than an over night and straight to the airport in the morning, otherwise this Marriot is a ripp off. It's not well maintained and the rooms are very dated. I would assume for the price you'd be getting a nicer room. The best part of the stay was the free airport shuttle.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sammybrain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nick S, Guest Relations Manager at Denver Airport Marriott at Gateway Park, responded to this review, 20 February 2014
Thank you for providing us with feedback regarding your recent stay. I apologize you had a bad experience and no hot water during your stay. We are currently looking into the problems you encountered to take the corrective steps needed to ensure this does not happen again. We always strive to provide the best experience possible and I know that didn’t happen this time. I would love the opportunity to host you as our guest again and could ensure you have a great room with plenty of hot water. Thank you again for taking the time to provide us with feedback and I hope we will get the pleasure of hosting you as our guest again in the future.

Kind Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pompano Beach
Level 5 Contributor
92 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 17 February 2014

Other than the half dozen air blowers drying out the lobby carpets for some reason, the hotel was what it should have been. Clean, quiet, friendly staff and reasonably priced with a slight upscale feel to it. It's minutes from the airport, which makes for super early am departures a breeze, They have a complimentary shuttle (which we didn't use) but all and all a pleasant stay, and would certainly stay here again for an early departure.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Steve H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Verona, Wisconsin
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 February 2014

This stay was because of mechanical problems with the plane, so the price was right (airline paid). The staff was extremely friendly and helpful for the line of us checking in at 1 AM and then leaving by 6 AM. The room was clean, quiet and beds very comfortable for the quick nap.

  • Stayed January 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 517JeanR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Denver Airport Marriott at Gateway Park

Property: Denver Airport Marriott at Gateway Park
Address: 16455 E 40th Cir, Aurora, CO 80011-0802
Region: United States > Colorado > Aurora
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Aurora
#2 Business Hotel in Aurora
#4 Family Hotel in Aurora
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Denver Airport Marriott at Gateway Park 3.5*
Number of rooms: 238
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Also Known As:
Denver Airport Marriott At Gateway Park Hotel Aurora
Marriott Hotel Aurora
Marriott Aurora
Aurora Marriott

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