This was the second time I stayed at this hotel. Never wrote a review for the first time, but I can say my experience this time is much like the first. So the quality of my experiences here are consistent.
Like the last time, I got bumped off (voluntarily) from an oversold flight and United Airlines put me up here for the night. I was most pleased when I found out I was staying here again! I phoned the hotel and the guy on the phone gave me clear directions on where to go to pick up the shuttle and when to expect it. The drivers of the shuttle both coming and going were really nice and helped me with my carry on bag. Going, the driver (can't recall his name, but it begins with the letter "Y" and he drove me to the hotel on the evening of May 26th) was very friendly and good to everyone on the van. He gave out water bottles to those who wanted them and was careful with everyone's bag's. Best yet, he assured me they recycle the water bottles! The next morning on May 27th, the driver to the airport, Mohammed, was equally nice and did his job well.
The check in staff were great! I wish I would remember the names of people there better! The guy who checked me in was friendly as well and we even cracked jokes as he got me set up! Knowing I was bumped off a flight, he asked me if I had a toothbrush and toothpaste. I didn't as it was in my checked bag, at the time en route to my final destination. He said "No problem, hang on a sec" and returned with a toothbrush and small toothpaste packet for me! Nice that it saved me some trouble!
The room was top notch! Not a thing wrong with it! It was clean and very well kept. The halls between the rooms are very nicely decorated and clean as well. A nice business desk inside had everything I needed and the WiFi worked fine.
I ate at the restaurant, "Fire and Spice" I think it was called. The service was great and fast. My waiter on the evening of the 26th of May was chatty and even talked about having been in my hometown. The food itself was great! Beware though, the portion size was a lot larger than I thought it would be. It was a little pricy however, not the most expensive I've seen for a hotel, but still a tad pricy. On the other hand, I had an airline voucher that paid for it.
The neighborhood around the hotel, Gateway Park, is very safe and well-kept. A 7-11 convenience store is a couple blocks away if you need something there. In addition, you have many other restaurants such as an Applebee's and Outback Steakhouse within walking distance.
It was a pleasure to stay at this hotel again! Maybe someday I'll make it back to Denver and stay there on purpose rather than staying there due to getting bumped! If you get bumped and stay here, you won't be mistreated! If your on vacation or a business traveler, this hotel does a nice job. Kudos on a job well done, keep it up!
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- Also Known As:
- Denver Airport Marriott At Gateway Park Hotel Aurora
- Marriott Hotel Aurora
- Marriott Aurora
- Aurora Marriott