I have a reservation coming on this location pretty soon and I'm about to cancel and make it somewhere else. Very poor customer service. I was about to book a second reservation and the lady at the front desk just told me that i have to go online and book it, without an explanation she suddenly hang up I was in shock if this is the way they treat their guest I don't want to stay there. Definitely i won't recommended to anyone the hotel could be in excellent conditions but i prefer a good customer service. She made me feel like if she was doing me a favor. I'm very disappointed.
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- Also Known As:
- Fairfield Inn Denver Aurora Hotel Aurora
- Fairfield Inn Aurora
- Fairfield Aurora
- Aurora Fairfield Inn