Very mixed review about this hotel. Stayed here as part of a group, so I had no choice where I stayed. The positives: overall friendly staff, especially morning food service (but not totally consistent), room was a good size and generally comfortable.
Negatives: smoking! They still have a couple of rooms where smoking is allowed. If you are unfortunate enough to be located near one beware. The night I arrived, the smell got stronger and heavier as I walked down the hall to my room. It was almost bad enough where I would have needed to be moved to another room or hotel. Only bearable by keeping the air running on high in my room constantly. Room cleaning was not the most thorough between guests, the area under my desk was caked with dust. The carpet in my room needed to be cleaned, and the carpet in the halls was filthy with ground in dirt areas. Stairwells were not checked or cleaned the entire week I was there. They obviously do not have enough housecleaning staff on duty. Very often I would return at 4 pm and my room was not made. The explanation was that housekeeping runs until 5pm. This would not be tolerated at other Hilton hotels. The fitness center lacked any type of disinfecting wipes to clean the machines between uses. Even after bringing it to their attention, after 1 week no action had been taken.
In looking at the other negative reviews, my concerns are generally consistent with what others have stated. I view this as a concern with management. Many other's in my group felt the same.
- Official Description (provided by the hotel):
- Attractive Suburban Hotel in glass-&-brick building with 6-story Atrium. ... more less
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- Also Known As:
- Doubletree Denver Aurora Hotel Aurora
- Doubletree Hotel Denver Southeast
- Doubletree Hotel Aurora