Just checked in, they gave me my room key and said my room was on 2nd floor, elevators are behind you. Walk over and found elevators broken for 2 weeks. Usually not issue except just had cast taken off fractured wrist 2 days ago. A young man near the elevator offered to carry up my bag.
I called from my room and asked the same girl who handed me the key if she knew the elevators were down, she said YES. I asked her why she told me where the elevators where? No response, silence, no apology. I asked if someone could help me with my bags in am. She said help would be there
I will update you later. Why could she of told the truth RE elevators??? More