Enjoyed our stay at the quality inn , once we got to the room. When we checked in the lady at the desk had trouble booking our room (we had already booked it via the website, but she could not check us in). Finally she was able to check us in to a room. We go there and open the door and its a room with a king bed and couch. We booked 2 doubles. So I went back to the desk and told the lady the room was not correct, we needed 2 beds. She says "this is what they gave you" I said but we booked 2 doubles - is there a room with 2 doubles? She says "but this is what they gave you". I said that I did not book a room with 1 bed. She finally moved us. We asked for a wake up call and I don't know if we got one or not - there might have been a ringing phone but it was very faint and they did not wait til we picked up. rang twice. Luckily I set my phone alarm. Also we dropped off car night before and asked for shuttle to take us back. When calling to get shuttle they same girl gave my friend a hard time - trying to find out where we to meet the shuttle. When the shuttle came we got on only to find out it was a different Quality Inn shuttle. Same thing happened to another family.
the pros -- room was clean, spacious and well lit. Beds very comfy. Bathroom clean too. Had 2 beds, and a couch.
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- Also Known As:
- Crystal Hotel Aurora
- Crystal Inn