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One Ocean Resort & Spa
Ranked #1 of 3 Hotels in Atlantic Beach
Certificate of Excellence
Reviewed 20 December 2011

One Ocean Resort was fabulous! My husband and I stayed a couple nights on business/pleasure. When you walk into the hotel the decor is absolutly beautiful wiith a contemporary fountain surrounded by modern but comfortable furniture. The beautiful decor continued up a grand staircase and to our room. The bedding and matress was exceptionally comfortable. All ther furnishings appear of a high quality. The bath area is on the small side with no bathtub but it did have a double headed shower. The were so many bath towels I could not count them. Too few towels are a hotel pet peeve of mine.

The resort sits on the beach with easy access to a great place to walk. We utilized the spa for a massage and were very pleased. The staff encouraged us to sit in comfortable loungers and look at the beach where the waves rolled on to the shore. We were treated to wine prior to our massage. Upon completion we were encouraged to relax in the area once we finished our massages. Not once did we feel like we were hurried to begin or end our visit.

The only problem we encountered was a broken air conditioning unit. After a couple attempts to fix the unit the the staff moved our belongings to another room. The front desk employees were very friendly and equally apologetic for the air conditioning inconvenience.

The resort is beautiful, modern, and staffed with warm and welcoming employees. It is the little things that made our visit. From the sound machine which was tuned to ocean waves which greet you upon entry to the room... to the lighted candles which lined the stair case each evening. Though you were surronded in luxury there was a sense of home away from home.

My husband and I will absolutly return to this resort.

  • Stayed: December 2011, travelled on business
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1  Thank GandLB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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885 - 891 of 1,092 reviews

Reviewed 15 December 2011

A memorable get away for my wife and I, who live only ten miles from Atlantic beach. Once inside the resort, we were many miles and 'every day cares' away. The visit, although just one afternoon,evening and morning, was memorable and will be repeated and extended. From the valet service handing us the keys to our room on arrival, the concierge showing us to our beautiful deluxe king superior (at very reasomable rate) with view of the beach, to the docent services, we had a great time. The resort fee, for docent services, built into the cost of room is a great value and guest should not be shy about accepting this fee for the docent / resort services, and they should also not be shy about employing its 'touch of the button' very friendly service. The free early coffee pot and paper delivered to room, ahead of the later in room breakfast- served on linen and real china, with all the trimmings- was very delicious and ample, with home made muffins and pastries. Excellent value. What also set this visit and Ocean One apart was the top to bottom great service from the 'proud to be there', and very 'happy camper' staff, who accepted and attended to our every request as if we were doing them a favor . All impecably executed. Gil and Nancy

Room Tip: Web site, plus phone call to reservations. Very accurately shown on web site and follow up by staff...
See more room tips
  • Stayed: November 2011, travelled as a couple
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Thank Prescott1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 December 2011

We spent five days at One Ocean and had a wonderful experience. The service from all the staff was fantastic, they were all courteous and helpful. The lobby bar was exceptionally fun thanks to the bartender, Hugh. Highly recommend visiting him for a custom made cocktail. The spa was beautiful and the treatments were relaxing.

The only negative thing I can say is the bathrooms in the rooms are extremely small and can't fit two people. Otherwise, the location and service make up for what the bathrooms lack.

  • Stayed: December 2011
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Thank riesenweber3131
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 November 2011

Beautiful decor, responsive staff...almost as good as the Ritz. All rooms have ocean view. Only downside: It's 20+ miles from downtown, so not a good option for biz travel.

  • Stayed: October 2011, travelled with friends
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Thank Lisa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 November 2011

We stayed here for a brief anniversary trip and it definatly surpassed our expectations.
Rooms are clean, fresh and modern, snacks and drink in the fridge are free, and location is great many resturants are in easy walking distance.
The thing i liked the most is when we pulled up , the valet handed us our room key, no waiting in line.
Great experiance!

  • Stayed: November 2011, travelled as a couple
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Thank plaughlin1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 November 2011

Stayed here recently go go to a concert downtown. Nice they chech you in st valet so don't even have to go to the desk. Room nicely redone but can barely shut the bathroom door because it is so small. How about a pocket door? Provide free snacks and drinks in the room which is a nice change. My husband wa a little annoyed because we travel with a small cooler for snacks for the kids, water etc and the lady at the front came up and told him on the wa in no coolers allowed! We travel a lot and have stayed at some 4 and 5 star hotels and have NEVER been told this! I get that they want your money there but that was a little rude to me! Overall good, pretty spa and restaurant. Walk to all restaurants and bars clos by.

  • Stayed: October 2011, travelled with friends
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Thank flagleryogi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 November 2011

Beautiful location but nightmare to deal with the wedding coordinator for an out of town destination wedding. I had my sunrise wedding there May 21, 2011; granted, a sunrise wedding could bring about a few unusual headaches but the service was inexcusable. Robin, the wedding planner started off great but as the event approached, we were not seeing eye to eye. Needless to say, the bride does not always get the customer service promised for her wedding.

I was scheduled to have a Friday night Meet & Greet for the 110 guest (all of whom were staying at the resort) the night before the wedding at the hotel. Robin and I could not agree on a reasonable price on food or substitutions to a menu so I canceled that event with them 2 weeks before our wedding and had the party at a restaurant across the street (Caribbee Key, awesome). I will admit, the rehearsal dinner did go as planned and the food was delicious. The morning of the wedding, a coffee service was to be set up at 6:00am for the guest to take coffee down to the beach. The groom had to go inquire into its location when he came downstairs for the start of the ceremony during which time, the wedding coordinator was no where to be found (the entire event). My husband and I spent months putting together a video of all the guest and family that were going to be there as a slide show to entertain everyone while we were taking pictures and before breakfast was to be served. Needless to say, after discussing this with Robin for the 9 months of preparation, the audio/visual equipment was not available the morning of the wedding. When asked why not, Robin's remark was that I didn't notice it wasn't in the contract, seriously!!! Months of discussing this and you are going to blame me when I'm signing the contract 12 hours before the big day and we had discussed it just days before??? The $700.00 wedding cake was in a corner (not the center piece as previously discussed). Robin was going to help determine when would be the appropriate time to start cutting the cake; however, since she was no where to be found, over half the guest had left with only 45 minutes left before the reception was over when the cake was finally cut. There are many other examples of her professionalism but we all get the point.

Management did apologize for the events that occurred (or didn’t occur) and invited us back to stay with them again. Even with all these behind the scene issues, the guest had a great time with the location providing something for everyone. The hotel was nice as was the staff; the beach was beautiful, especially at sunrise and I married a wonderful man and my best friend that weekend.

  • Stayed: September 2011, travelled with family
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1  Thank hmillott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about One Ocean Resort & Spa

Address: 1 Ocean Blvd, Atlantic Beach, FL 32233-5262
Phone Number:
Region: United States > Florida > Atlantic Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Atlantic Beach
Price Range: £168 - £233 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — One Ocean Resort & Spa 4.5*
Number of rooms: 193
Official Description (provided by the hotel):
Escape to Oceanfront splendor with luxury accommodations and intuitive service at our Florida vacation resort. The artful getaway is situated on the sweeping white sands and rolling waves of the Atlantic Ocean in Atlantic Beach, minutes from Jacksonville. Enjoy award-winning cuisine with ocean views at our Azurea Restaurant. Toast to an unforgettable evening with an ocean inspired cocktails, delicious martini or mixed drinks at our Azurea Lounge. Rejuvenate your body and spirit at The Spa at One Ocean. The luxury oceanfront resort luring guests in with its cobblestone streets featuring an eclectic mix of shops, restaurants, art galleries, ice-cream parlors and nightlife options. ... more   less 
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Also Known As:
One Ocean Hotel Atlantic Beach
1 Ocean Resort
One Ocean Atlantic Beach
One Ocean Resort & Spa Atlantic Beach, Florida

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