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“Oasis for the habitually lazy...”

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One Ocean Resort & Spa
Ranked #1 of 3 Hotels in Atlantic Beach
Certificate of Excellence
Hershey, PA
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Oasis for the habitually lazy...”
4 of 5 bubbles Reviewed 24 February 2014

No, I can spread the cream cheese on my bagel myself, thanks. No, you don't need to arrange the replacement shampoos. Actual statements uttered during my first visit here. Lovely hotel, great location on the water, enjoyable local charm in restaurants and a few shops, perfect for a short stay, but the one button docent service for nearly everything was cute for ten minutes. That being said, you must stop at the lobby bar and have Hugh craft you a custom adult beverage, and enjoy his company for a bit...he is a treasure.

Room Tip: Ensure you get a balcony/ocean view, and away from the service room at the end of the hall (avoid 20...
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  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tonywar289
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sileshi M, General Manager at One Ocean Resort & Spa, responded to this review, 5 March 2014
Dear tonywar289, thank you for your feedback regarding your recent stay at One Ocean Resort & Spa. Our Docent service is designed to take care of all the details, so that our guests will have more time to focus on their experience without wasting precious vacation time. We certainly want to create a stay that is optimal for each guest, so please feel free to share your preferences for the extent of our services during your next visit. We're glad you enjoyed Hugh's company and delicious beverages at the bar, and will pass along the compliments. We hope you will choose to stay at One Ocean again when your travels bring you back to Atlantic Beach.
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992 reviews from our community

Traveller rating
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    212
    99
    38
    43
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (274)
Date | Rating
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English first
Lancaster, Pennsylvania
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed 20 February 2014

This was indeed a very nice hotel BUT the room rate quoted does not include a $20 per day valet parking (you cannot park anywhere yourself) and, most egregious, a $25 dollar a day "resort fee". For $25 you can have anything from the mini-bar (small sodas and water) or the snack drawer ( Goldfish, Snickers bar, Milano cookies and a few other snacks that were so unappealing I don't remember what they were). At the front desk they tell you that they will get you whatever you want but when I asked for pretzels, popcorn or potato chips, they didn't have them. The rooms have no ironing board, no magnifying mirror, no safety bar in the shower and no coffee maker. Yes, you can call down for coffee and they will bring it to your room.

When we checked in we were not told about these fees or services. Another couple traveling with us were told about it once they were in their room, but we were not. I can only recommend this hotel if you know about the fee in advance and are willing to pay for these services.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank K H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SileshiMengiste, General Manager at One Ocean Resort & Spa, responded to this review, 24 February 2014
Dear K H, thank you for reaching out to us with your concerns. The valet and resort fees are showcased within the pre-arrival communications and we will review the placement of this message to ensure it is clear. The comfort of our guests is always a number one priority, and our seamless check-in, Docent service and "One Touch" features are among many that ensure our guests enjoy a relaxed "hands off" experience. Your feedback is important to us in order to provide the best experience for our guests, and we appreciate you sharing your thoughts. We hope you enjoyed your time at One Ocean Resort & Spa, and would be happy to discuss your stay in further detail if you wish.
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Capua, Italy
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 17 February 2014

One Ocean - luxury right here in Jacksonville. I've stayed in LA, NYC, Chicago, Dallas, Pittsburg and Seattle in the last 6 months. One Ocean, 20 miles from my home, was nicer than all the rest, hands down. Greeted at my vehicle with top notch concierge service, the key to my room, and the best bell service I've seen... we went from there. Personal concierge service that really felt PERSONAL. Hugh, the wizard mixologist in the lobby bar was a Vegas act by himself. No lie. The 3rd floor room was immaculate, roomy, well appointed and warm. The spa was spotless, looking right over the sand dunes and the staff there were extremely personable. These Jackson-villians have their act together, people.

Room Tip: Get an east-facing room if you can get it.
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank FixeRain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SileshiMengiste, General Manager at One Ocean Resort & Spa, responded to this review, 24 February 2014
Thank you, FixeRain, for your five-star review of Ocean Resort & Spa in Atlantic Beach. We strive to make each stay as personalized as possible through our Guest Historian, seamless check-in and intuitive Docent service, and are delighted to hear our guest service exceeded your expectations. We're glad you were able to take advantage of The Spa, as well as a sip a spirited beverage from Hugh! We will be sure to pass along your compliments. Thank you again, for your comments. We sincerely appreciate your feedback and hope to welcome you again in the near future.
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Fairfield, Connecticut
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 12 February 2014

I stayed here for one night, at the last minute for business. I rarely come down to Jacksonville, but One Ocean would be a reason for me to come back. I will be back just to stay here and treat my wife to the spa. The Docent services were incredible and Kobie never missed a beat. For all the hotels I have ever stayed at, this has to have been one of the finest experiences. The service is just incredible. Oh yeah, and the room was awesome too! I rarely review anything, but I had to say something about this place. I look forward to coming back.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank YvesNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SileshiMengiste, General Manager at One Ocean Resort & Spa, responded to this review, 17 February 2014
Hi YvesNY, thank you so much for the glowing review of One Ocean Resort & Spa. We're delighted to hear you had such a pleasant experience while traveling for business. We pride ourselves on offering the most intuitive guest service possible with our Docents, and are happy to hear we exceeded your expectations. We look forward to your next visit, and hope you and your wife are able to take advantage of The Spa as well as our signature restaurant, Azurea, presenting the freshest coastal cuisine.
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1 review
5 of 5 bubbles Reviewed 3 February 2014

Chef Gable creates food that is pleasing to the eye and even more appealing to the taste. The rack of lamb was delicious! Our waitor, Dewayne was very attentive and well educated with their wine selection. I recommend the dining to anyone in the area, the experience was flawless.


















  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TLHBailey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SileshiMengiste, General Manager at One Ocean Resort & Spa, responded to this review, 10 February 2014
TLHBailey, thank you for dining at Azurea and for your wonderful recommendation. In addition to delivering inspired cuisine that is both fresh and innovative, our culinary team is passionate about providing an experience where both service and presentation are unmatched. We're delighted to hear you had an enjoyable experience and will share your praises with our staff. We appreciate the review and hope to see you again soon.
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Charlotte, North Carolina
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 February 2014

This past weekend was the second time we have stayed at One Ocean and we just love this hotel! It was renovated and whomever did the renovations did a fabulous job with all the beachy colors and fabrics and furnishings, etc. The service at the hotel, spa and restaurant is exceptional! The staff is attentive and willing to help and and meet your needs. Everyone treats you like you are so special and not just another guest. The restaurant has fantastic food and an extensive wine list. The bar also has great martinis. The spa is wonderful and has an ocean view in the relaxation area that you never want to leave. We have family in Jacksoville and this is close enough to everyone so we can have a mini vacation when we come to visit them since One Ocean is such a fantastic place to stay! I would highly recommend staying there!

Room Tip: We love their corner rooms with a balcony and we were able to upgrade to a suite which was even bett...
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  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Carolyn V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SileshiMengiste, General Manager at One Ocean Resort & Spa, responded to this review, 10 February 2014
Carolyn V, thank you so much for the five-star review of One Ocean Resort & Spa. We love to hear from return guests and since guest service is of utmost importance to us, are delighted your second stay was both memorable and special. We’re happy to hear you were able to experience the award-winning spa, signature restaurant Azurea and enjoy beverages in our lounge. We hope you and your family will come again soon for another mini-vacation.
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Flagler Beach, Florida
Level Contributor
96 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 bubbles Reviewed 3 February 2014

From the moment you pull up to the impressive entrance of the hotel, everything from the friendly valet crew to the attentive desk staff to your personal docent who greets you after your arrival to your beautifully appointed room, will have you realizing you have settled into the lap of luxury.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MKG2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SileshiMengiste, General Manager at One Ocean Resort & Spa, responded to this review, 10 February 2014
Thank you, MKG2010 for taking the time to share your experience at One Ocean Resort & Spa. We pride ourselves on providing unparalleled guest service, and are delighted to hear we made a lasting impression with our attentive Docent service. We're glad to hear you enjoyed your accommodations and hope you had a chance to enjoy the delicious cuisine at our signature restaurant Azurea. We look forward to your next visit.
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Additional Information about One Ocean Resort & Spa

Property: One Ocean Resort & Spa
Address: 1 Ocean Blvd, Atlantic Beach, FL 32233-5262
Phone Number:
Region: United States > Florida > Atlantic Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Atlantic Beach
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — One Ocean Resort & Spa 4.5*
Number of rooms: 193
Official Description (provided by the hotel):
Escape to Oceanfront splendor with luxury accommodations and intuitive service at our Florida vacation resort. The artful getaway is situated on the sweeping white sands and rolling waves of the Atlantic Ocean in Atlantic Beach, minutes from Jacksonville. Enjoy award-winning cuisine with ocean views at our Azurea Restaurant. Toast to an unforgettable evening with an ocean inspired cocktails, delicious martini or mixed drinks at our Azurea Lounge. Rejuvenate your body and spirit at The Spa at One Ocean. The luxury oceanfront resort luring guests in with its cobblestone streets featuring an eclectic mix of shops, restaurants, art galleries, ice-cream parlors and nightlife options. ... more   less 
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Also Known As:
1 Ocean Resort
One Ocean Hotel Atlantic Beach
One Ocean Atlantic Beach
One Ocean Resort & Spa Atlantic Beach, Florida

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