We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“choose another location”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Best Western Mayport Inn & Suites
Ranked #2 of 3 Hotels in Atlantic Beach
Certificate of Excellence
Reviewed 2 August 2013

Ok hotel but you definitely cannot walk around the hotel,not a walking place whatsoever,you must have a car,the beach is not a walking distance either.the staff is kind but not very professional.ok for a cheap motel.if you want to pay for quality and location choose another one.

  • Stayed: July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Addella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas H, General Manager at Best Western Mayport Inn & Suites, responded to this reviewResponded 3 August 2013

Dear Addella,

Thank you very much for your review and we are very sorry that not everything was up to your expectations. We usually inform our guests at check in about local attractions, distances, thru the word of mouth and literature, leaflets, posted in our lobby.
Again, thank you very much for your review.
Marian Dumitrescu
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (263)
Traveller rating
Traveller type
Time of year
Language

212 - 218 of 263 reviews

Reviewed 27 July 2013

The service and care of the staff was noteworthy. We just stopped staying a at hotels of a Nation Chain we were with for over 15 years because of lack of customer care. This was our first stay at Best Western. This staff is as good as it gets. The treatment we received at this hotel was equal to a first class New York Hotel.

  • Stayed: July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank N7273VLmichaelt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas H, General Manager at Best Western Mayport Inn & Suites, responded to this reviewResponded 29 July 2013

Thank you very much for your candid review, our staff will be happy to read it.
Marian Dumitrescu
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2013

Outside of hotel looks renovated but rooms are less than acceptable. Room was very musty and there was considerable amount of water damage above the shower (probably from the shower above). Very disappointed

  • Stayed: July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Devin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas H, General Manager at Best Western Mayport Inn & Suites, responded to this reviewResponded 23 July 2013

Dear Devin,
Thank you very much for your sincere review and please accept my sincere apology. There is new ownership here that came on board three weeks ago. While we are trying to take care of our daily business we are assesing the needs for repairs and renovations that are due and necessary. Please give us another try soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 July 2013

The hotel was extremely clean and the beds were very comfortable. The amenties far exceeded what was expected and the employees were extremely accommodating and pleasant. The complimentary breakfast was also good. I would definitely go back there and would highly recommend the hotel to anyone coming to the Jacksonville, FL area.

Room Tip: I would recommend the first floor since it is close to everything offered at the hotel.
See more room tips
  • Stayed: July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Rosalie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas H, General Manager at Best Western Mayport Inn & Suites, responded to this reviewResponded 22 July 2013

Dear Rosalie G,

Thank you very much for taking time to write about our property. Your review is very important to us and I will share your views with our entire staff.
Please stop by to see us again.
Marian Dumitrescu
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 July 2013

Don't stay there, it is on Mayport road, notorious for drug activities, tranvestites, hookers and loitering homeless people, you may share your breakfast or swimming pool with them too surprisingly! There are much nicer hotels at the beach that I would reccommend.Go ahead and verify that at atlantic beach police crime maps statistics or JSO crime maps statistics.The new owners, managers say they want to improve that but they really won't because they don't want to lose money from their current clientele.

Stayed: July 2013, travelled with family
1  Thank angela m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas H, General Manager at Best Western Mayport Inn & Suites, responded to this reviewResponded 22 July 2013

Thank you for taking time to express your concerns. Indeed, there is new ownership working hard to improve the image of the hotel, outside and inside as well.
Marian Dumitrescu

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 July 2013

Great place very close to the Naval Base and Hana Park in Atlantic Beach. This location was great for the beach, going to downtown Jacksonville for events and visting St. Augustine, 50 minutes away. The hotel breakfast was a perk and the location was nice and quiet. The staff was excellent in meeting needs and keeping the hotel clean. I would definitely recommend this hotel to a friend.

Room Tip: We took the only smoking room left for a fantastic deal. It did not smell to us; but we both smoke.
See more room tips
  • Stayed: July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Lisa G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas H, General Manager at Best Western Mayport Inn & Suites, responded to this reviewResponded 22 July 2013

Dear Lisa G,
Thank you very much for your comments , I will make sure to share them with our staff.
Marian Dumitrescu

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 July 2013

There was a fan in the hallway when I checked in. No comment from the front desk about it, the smell has gotten worse as the day went by. Why would you put a guest who is staying for 3 nights near it. I was told on my second day it is under new management by Arabs. Is this supposed to mean something. Do yourself a favor and stay any where else. Service is terrible and it the rooms are hardly clean and the lighting in the bathrooms is dim. The other reveiws must have been fake.

  • Stayed: July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank NeverEnoughGolf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Atlantic Beach
2.1 mi away
One Ocean Resort & Spa
One Ocean Resort & Spa
#1 of 3 in Atlantic Beach
1,092 reviews
3.5 mi away
Hampton Inn Jacksonville Beach/Oceanfront
Hampton Inn Jacksonville Beach/O...
#3 of 9 in Jacksonville Beach
1,556 reviews
0.6 mi away
Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach
Show Prices
Show Prices
Show Prices
4.3 mi away
Best Western Oceanfront
Best Western Oceanfront
#4 of 9 in Jacksonville Beach
835 reviews
6.7 mi away
Hampton Inn Jacksonville/Ponte Vedra Beach-Mayo Clinic Area
Hampton Inn Jacksonville/Ponte V...
#1 of 9 in Jacksonville Beach
744 reviews
4.4 mi away
Holiday Inn Express - Jacksonville Beach
Holiday Inn Express - Jacksonvil...
#5 of 9 in Jacksonville Beach
479 reviews
Show Prices
Show Prices
Show Prices

Been to Best Western Mayport Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Mayport Inn & Suites

Address: 2389 Mayport Rd, Atlantic Beach, FL 32233-2715 (Formerly BEST WESTERN Mayport Inn & Suites)
Phone Number:
Region: United States > Florida > Atlantic Beach
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Atlantic Beach
Price Range: £80 - £138 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Mayport Inn & Suites 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
We are located in Atlantic Beach, Florida, one mile from the Atlantic Ocean. Naval Station Mayport is one mile north from our location and we are close to all Jacksonville Beaches as well as Kathryn Abbey Hanna Park. Area attractions include Jacksonville Beach Pier, Huguenot Park, Big and Little Talbot Islands, Kingsley Plantation, Amelia Island, Fort George, The Jacksonville Zoo, JaxPort Cruise Port, May port Fishing Village, Victory Casino Cruise, Huguenot Memorial Park, Fort Caroline National Park, Fernandina Beach, Dutton Island Preserve and Adventure Landing. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travel Republic (UK), Expedia, Booking.com, Hotels.com, HotelsClick, Ebookers, Cancelon, getaroom.com, Evoline ltd, 5viajes2012 S.L. and HotelQuickly so you can book your Best Western Mayport Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Mayport Inn And Hotel Atlantic Beach
Best Western Atlantic Beach
Atlantic Beach Best Western
Best Western Jacksonville
Best Western Mayport Inn & Suites Atlantic Beach, Florida

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing