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“Good food but not very cozy”

The Cheesecake Factory
Ranked #1 of 12 Dessert in Aventura
Certificate of Excellence
Price range: US$0 - US$20
Cuisines: American
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Restaurant details
Good for: Child-friendly, Groups
Dining options: Breakfast, Lunch, After-hours, Dinner, Delivery, Reservations, Takeout
Description: The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
Reviewed 2 weeks ago

The food was good, as it almost always is at The Cheesecake Factory. But it was freezing cold inside which made the visit a lite unpleasant. The waitress was nice.

    • Value
    • Service
    • Food
Thank Jenny C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 week ago

Thank you for your feedback, Jenny. We are so sorry to hear that you had this experience with us at our location. Next time, if you are unhappy with the temperature in the dining room, please let our managers know so we can do our best to make it right while you are still dining with us! Thanks again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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4 - 8 of 2,207 reviews

Reviewed 3 weeks ago

A huge menu to choose from the food was great The service was excellent the cheesecakes are to die for

Thank hunt88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 weeks ago

Hi, Thank you for your review. We're so happy to hear that you enjoy our food and we feel the same way about our cheesecakes! We hope to see you back soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

I visited this location recently on two occasions and found the food to be on par with other Cheescake Factory locations. The food is always great and such a vast choice on the menu there is always something to suit everyone's dietary requirements.
The only thing that lets this location down is the professionalism of the serving staff. On both occasions we witnessed staff flirting, dancing, 'play' fighting and foul language which isn't something you expect to see when in a restaurant or any eatery of similar standards. The staff seem relatively young and there didn't seem to be any senior members of staff around to maintain a level of decorum.
Our particular servers themselves were professional... it's just the odd few that paint a bad picture for the rest

Let's hope my experience in orlando this week will restore my faith.

Some may think that this level of behaviour is acceptable, however it isn't something i have ever witnessed unless I am in a McDonald's or fast food chain.

Thank TinaE2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 4 weeks ago

We would like to speak with you a bit more about the experience you described. Please contact us by going to this webpage - http://www.thecheesecakefactory.com/connect and click "General Questions" from the Contact Category menu. Thank you!

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Reviewed 2 June 2018

I had an burger and a nutelle chessecake after dinner. The girl that had out table was really nice as well. If you go to Miami visit The Cheesecake Factory you won't get disappointed.

    • Value
    • Service
    • Food
Thank Ana N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 4 June 2018

Hi Ana, Thank you for your review. We're glad to hear that you enjoyed your dish and your cheesecake and we look forward to your next visit!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 May 2018 via mobile

Everything in this enormous menu comes out right and great every time, even the drinks. That’s why there is always a wait. But I was there early for Sunday breakfast and it was excellent.

Thank LBBalHarbour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 June 2018

Hi, Thank you for your review. We're glad to hear that you enjoyed your Sunday breakfast and we look forward to your next visit!Hi, Thank you for your review. We're glad to hear that you enjoyed your Sunday breakfast and we look forward to your next visit!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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