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Hilton Garden Inn Albany
Ranked #2 of 25 Hotels in Albany
Certificate of Excellence
Reviewed 29 May 2012

Hilton Garden Inn's are quite nice. This was a business trip. This is the home to Ray Charles and there is a nice park and walking paths across from the hotel.

  • Stayed: April 2012, travelled on business
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Thank Barry W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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535 - 541 of 580 reviews

Reviewed 26 May 2012

This hotel is really not suited for the business traveler. First off, there is no access to the building directly adjacent to the parking lot. All the carts were gone, so I had to carry everything- NOT easy when you have hanging clothes, laptop, suitcase, etc...
The room was spacious, however the tv was circa 1999. The walls are thin and I was awake most of the night listening to a group partying next door. The internet wasn't working for a few crucial hours that I needed to work in my room. All of these factors made me decide to check out a day early. The woman at the front desk did listen to my complaint about the noise, but she only offered me breakfast. I declined. Although I got an excellent AAA rate, I won't be back to this property. It's better to stay at the Hampton near the mall. It's time for some renovation, Hilton.

Stayed: May 2012, travelled on business
Thank df999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 May 2012

I liked this hotel. You are struck when you enter the room with its size. There was lots of light, a nice desk, fridge, microwave. The bed was comfortable, but some pillows needed replacing, due to a sour smell - you might want to check that early on, so it can be addressed before you go to bed. We wanted a riverfront room, but the place was full-up, so we got a room with a roof view. No matter - it was clean and quiet, and we got to visit with Ray with next morning, when he was singing "America the Beautiful" - nice!

We also enjoyed stopping at the bar downstairs after we got back from a City Commission meeting. There were delicious desserts available, including ice cream that tasted homemade, even though it wasn't. The bartender was very friendly, as were other patrons there. We don't drink, really, but I enjoyed a Kahlua and cream and some apple crepes, and hubby had cheesecake. A nice way to end the day!

Two things that I wasn't particularly keen on was no free breakfast, and the fact that there was only a curtain over a cubby for a shower. There should be the option of a tub, in my opinion. But we did have a nice stay, and there is an exceptionally good breakfast at Pearly's, a short distance away, which I will review shortly. (-:

Room Tip: I asked for a room on the top floor, away from the elevator, but ended up on the third floor right b...
See more room tips
  • Stayed: May 2012, travelled as a couple
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1  Thank Pranashakti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 May 2012 via mobile

Decent hotel like most older Hilton's without the renovations. Side access door from parking lot was removed so you have to walk around. Walls are not insulated so one night I listened to someone cough up phelm most of the night.

Not a smoker but I was put in a smoking room which made it even worse for me personally. It would have been nice to have asked me before putting me in there if I didn't request it.

  • Stayed: May 2012
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Thank lovejoi911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2012

Hotel was in great location and our room on the 5th floor had a wonderful view of the Ray Charles Plaza. Our room with the two beds was quite spacious for our family of three, I've seen bigger bathrooms but we managed and didn't have any issues/complaints. A big plus for me was having a mini fridge and microwave in the room for our snacks. We did breakfast one morning during our stay at the restaurant downstairs, $10 per adult for all you can eat... but with a line of people, we only got the "made to order" one time. Food that we did taste was pretty good (pancakes, bacon, eggs, french toast, muffin), disappointed that the breakfast potatoes were not available when we went through the line. The beds were very comfy and we slept very well, even with our room facing the front street/traffic, we were not disturbed. My husband did try to use the workout room facility but most of the equipment was not working. We had planned on using the pool, it looked really nice but we ran out of time during our trip. Really enjoyed the proximity of this hotel as it relates to various places to eat as well as a short walking distance to the aquarium (which my 5 yr old son enjoyed).

  • Stayed: April 2012, travelled with family
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1  Thank GAFamilyTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ErinWhatley, Public Relations Manager at Hilton Garden Inn Albany, responded to this reviewResponded 7 May 2012

Thank you so much for your review of HGI Albany. We are pleased to hear that the guest room accommodations exceeded your expectations! We have recently gotten some new equipment in our workout facility, so I hope when you get the chance to return that you might try it out for us to see what you think! Additionally, I'd love to offer you a breakfast coupon during your next stay with us so that you can experience our Great American Grill again and give us your feedback. We thank you for choosing us, and we hope that you will trust us to serve your family again when you are in the area.
Erin Whatley
Sales Manager
(Call me at 229.518.5004 when you are planning your next trip, and I will arrange the coupon. I agree--it's just not the same without breakfast potatoes to start the day!)

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Reviewed 10 February 2012

This Hotel was a delight to stay in. Marie at the front desk was an angel, very professional and friendly. The room was very clean, beds were very comfortable and the overall cleanliness was excellent. The location was super, near the Civic Center and river park, very nice for a stroll.
I highly recommend this Hotel. Special thank you to Marie!

  • Stayed: February 2012, travelled as a couple
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Thank Chief1990
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ErinWhatley, Public Relations Manager at Hilton Garden Inn Albany, responded to this reviewResponded 7 May 2012

Hi Chief!
We appreciate your great review of Hilton Garden Inn Albany! Our Front Desk works hard to ensure our guests are as comfortable as possible when they're away from home, and it is a delight to know that you found our efforts successful. I will pass along your kind words to Marie, and please know that we look forward to having you at our property anytime you are in the area. If there is anything we can include or improve upon in your stays with us--please let me know, and our staff will work hard to accommodate you. Have a great day!
Erin Whatley
Sales Manager
229.518.5004

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Reviewed 25 January 2012

There is not too much to pick from in Albany but this is one of the better hotels. There is not too much dining near the hotel but it is easy to get to. I enjoy getting outside for a run and there is a wonderful river walk across the street. The whole length of it is around 5.5 miles. I would recommend this place to anyone heading down to this area, especially with the military rates.

  • Stayed: January 2012
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Thank mwhite15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ErinWhatley, Public Relations Manager at Hilton Garden Inn Albany, responded to this reviewResponded 7 May 2012

Thank you for choosing Hilton Garden Inn Albany when you were in the area. We would love to have you as our guest in our on-site restaurant, the Great American Grill, if you get a chance to stay with us again. Matt Cleland, our Food & Beverage Manager would love to meet you at also point out some local restaurants not too far from our hotel that you may be interested in trying out if you visit again. We appreciate your feedback on our location, and we hope to see you again!
Erin Whatley
Sales Manager
229.518.5004

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Albany

Address: 101 S Front St, Albany, GA 31701-2801
Phone Number:
Region: United States > Georgia > Albany
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Albany
#2 Business Hotel in Albany
Price Range: £85 - £140 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Albany 3*
Number of rooms: 122
Official Description (provided by the hotel):
Our Hilton Garden Inn Albany, GA hotel is located across the street from Ray Charles Park and less than 3 miles from Albany State University. James H Gray Sr Civic Center and many other downtown Albany, GA attractions are within walking distance of our hotel.Enjoy the Garden Grille and Bar with cooked-to-order breakfast and dinner. ... more   less 
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Also Known As:
Hilton Garden Inn Albany Hotel Albany
Hilton Albany

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