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“Decent Option in Suburban Atlanta”

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SpringHill Suites by Marriott Atlanta Alpharetta
Ranked #15 of 25 Hotels in Alpharetta
Certificate of Excellence
Greensboro,NC
Level 6 Contributor
214 reviews
213 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
“Decent Option in Suburban Atlanta”
Reviewed 3 March 2014

This hotel is tucked away in the upscale suburb of Alpharetta. The styling of the hotel is different than most SpringHill Suites that I have stayed at. The service was top notch and the staff deserves five stars. The rooms and hotel itself is clean, comfortable but nothing outstanding. A few good restaurant choices close to the hotel including Taco Mac if you are looking for bar food and a great selection of beer. Overall, a good experience and adequate for a quick stay.

  • Stayed February 2014, travelled on business
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Helpful?
Thank PeterFNYNC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHillalp, General Manager at SpringHill Suites by Marriott Atlanta Alpharetta, responded to this review, 5 March 2014
Thank you bubbafb for sharing your stay with the TripAdvisor community. I am pleased to hear that the service you encountered by our staff was "top notch" and deserving of five stars! We hope to welcome you back in the near future!

Hospitably,
Brooke Stall
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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254 reviews from our community

Traveller rating
    139
    75
    23
    8
    9
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89
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Clearwater, Florida
Level 5 Contributor
80 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 29 January 2014

The people at this property went out of their way to be helpful & friendly even through a snowstorm. From allowing an early check-in to moving their normal dinner party from Wednesday to Tuesday because so many guests were stranded & couldn't get out, the people here are top notch. The rooms were nice & comfortable, but the people really stood out!

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IrvW2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHillalp, General Manager at SpringHill Suites by Marriott Atlanta Alpharetta, responded to this review, 3 February 2014
Thank you IrvW2013 for your review of our hotel. I am glad you got here safe during the storm. It was a interesting couple days and our team responded to the change quickly. The team is as you said "top notch"! We look forward to welcoming you back soon!

Hospitably,
Brooke Stall
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Memphis, Tennessee
Level 5 Contributor
56 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 27 December 2013

Stayed here Christmas nite, great rate, nice comfortable bed, mediocre breakfast buffet, nice fresh baked cookies in lobby for evening snack. Convenient location for shopping in Alpharetta. Would recommend for future stays.

Room Tip: Higher floor on the rear side of the building for a quieter stay.
See more room tips
  • Stayed December 2013, travelled solo
    • Value
    • Location
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Helpful?
Thank J H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHillalp, General Manager at SpringHill Suites by Marriott Atlanta Alpharetta, responded to this review, 3 January 2014
Thank you J H for your comments in regards to your recent stay. Feedback from our guests is very important for our staff to constantly go over. I hope you had a enjoyable Christmas while in town. We look forward to welcoming you back again soon!

Happy New Year!
Hospitably,
Brooke Stall
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kalamazoo, Michigan
Level 3 Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 December 2013

Your first impression is that the SpringHill Suites Atlanta Alpharetta is another cookie cutter Spring Hill Suites. However, once you reach the front desk, you realize this is a special property because of a wonderful, well trained and very friendly staff.

This was our second stay at the property and will return because the service level is on par with what you would expect at a much more expensive property. Mark, the Operations Manager, is a great guy and his philosphy of Good to Great is followed by all the staff that we have been in contact with. The staff is extremely friendly and not just giving you the scripped response like "It would be my pleasure" that employees of other chains are expected to use.

There are a number of other hotel properties in Alpharetta but you will not find a property in the area that has a higher customer service level.

  • Stayed December 2013, travelled with family
    • Value
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Helpful?
Thank 49024
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHillalp, General Manager at SpringHill Suites by Marriott Atlanta Alpharetta, responded to this review, 3 January 2014
Thank you for sharing your recent stay with the TripAdvisor community! We take pride in not being a "cookie cutter" SpringHill Suites. I am pleased to hear that Mark along with the entire team makes you want to return. I appreciate you choosing SpringHill Suites while visiting Alpharetta!
Happy New Year!

Hospitably,
Brooke Stall
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Green Bay, Wisconsin
Level 4 Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 20 December 2013

We used hotels.com on the way into Atlanta on our way to Florida again this year and got a wonderful deal on another stay here. When we arrived the customer service of the front desk clerk was above and beyond standard and she made us feel very welcome and appreciated. Clean, nice, good location, easy freeway access, affordable and very friendly.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peggy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHillalp, General Manager at SpringHill Suites by Marriott Atlanta Alpharetta, responded to this review, 24 December 2013
Thank you Peggy for staying with us on your way to Florida! We appreciate you sharing your experience on TripAdvisor. Please come and stay with us again on your way back!
Safe travels!

Hospitably,
Brooke Stall
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Florida
Level 6 Contributor
152 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed 16 December 2013

Was in Atlanta for a college graduation, and spent two nights here last weekend. Clean, comfortable, quiet, affordable, safe. Just what you expect from a hotel, and this one delivered. Will stay here again. Of special note, though, was the check-in late Friday night. Without getting into details, the woman at the front desk went the extra mile when we were frazzled after a long day of travel and had some confusion. I don't like to post people's names on the internet, but I will say her's rhymed with 'Yoakum'. Thanks to her and the hotel for a nice stay.

  • Stayed December 2013, travelled with family
    • Value
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Helpful?
Thank Bonden-in-Florida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHillalp, General Manager at SpringHill Suites by Marriott Atlanta Alpharetta, responded to this review, 18 December 2013
Thank you for sharing your weekend with us here at the SpringHill Suites Alpharetta! I am pleased to hear that your stay was nice. I know who you are speaking of in your rhyme and will ensure she shes your comment. We look forward to having you stay with us again while in town.

Hospitably,
Brooke Stall
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vance, Alabama
1 review
Reviewed 18 November 2013

I stayed for my birthday weekend with the girls. Everything thing was wonderful during my stay with a few minor details. The breakfast was the issue; the milk was 3 days away from expiring. Alexis at the front desk for the afternoon shift was absolutely amazing. She always had a smile on her face and answered every question we had. She is truly a blessing to the hotel. She made the stay fantastic! I do plan on staying again.

  • Stayed November 2013
    • Value
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    • Service
Helpful?
Thank UM_CML
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHillalp, General Manager at SpringHill Suites by Marriott Atlanta Alpharetta, responded to this review, 19 November 2013
Hello UM_CML! Thank you for sharing on our Trip Advisor Page about your recent stay. I am pleased that you had a wonderful stay. I appreciate you recognizing Alexis and I will certainly ensure she hears your positive feedback! We hope to see you on the next Birthday weekend! Happy Birthday!

Hospitably,
Brooke Stall
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about SpringHill Suites by Marriott Atlanta Alpharetta

Property: SpringHill Suites by Marriott Atlanta Alpharetta
Address: 12730 Deerfield Parkway, Alpharetta, GA 30004 (Formerly SpringHill Suites Atlanta Alpharetta)
Region: United States > Georgia > Alpharetta
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#6 Romantic Hotel in Alpharetta
#7 Family Hotel in Alpharetta
#8 Business Hotel in Alpharetta
Price Range (Based on Average Rates): £
Hotel Class:3 star — SpringHill Suites by Marriott Atlanta Alpharetta 3*
Number of rooms: 82
Official Description (provided by the hotel):
Get more out of your hotel when you stay at SpringHill Suites by Marriott Atlanta Alpharetta. Our all-suite accommodations are a top choice among hotels in Alpharetta, Georgia. We offer spacious guest suites that are perfect for business and leisure travel, offering plenty of room to stretch out and get work done or simply relax. When you stay with us, you get free Wi-Fi in your suite and throughout the property, as well as a complimentary breakfast. We have a seasonal outdoor pool on site as well as a fitness center. SpringHill Suites by Marriott Atlanta Alpharetta is perfectly located near premium destinations in Alpharetta, such as North Point Mall and Avalon. We are moments from the business district and short drive or cab ride from Downtown Atlanta. ... more   less 
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Also Known As:
Springhill Suites Atlanta Alpharetta Hotel Alpharetta
Springhill Suites Alpharetta
Alpharetta Springhill Suites

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