It's impossible to catalog the issues with this place. A sampling:
-When we arrived, the front desk had a literal line of people making complaints about their room, including plumbing issues, non-working telephones, billing issues, and housekeeping complaints.
-The hotel refused to honor the rates quoted in their reservation despite being shown their own confirmation email.
-They were reluctant to show the room. When we got there, the room was cramped and poorly done.
- They said they were being more careful about security due to a recent 'incident.'
-The desk staff was mixed, one helpful and the other openly saying she was more focused on leaving for the day than dealing with guests.
Bottom line: don't do it.
- Official Description (provided by the hotel):
- WoodSpring Suites Atlanta Alpharetta is a new kind of extend-stay hotel. Our hotels are comfortable, our rooms are well-priced, and our customer service makes every guest feel welcome. Kitchens in every room. If you need a hotel for a few nights, a week, or longer - you'll save more money the longer you stay with us. Free wi-fi and access to guest laundry and vending help you relax while away from home. WoodSpring Suites. It's Simple. Done Better. Extended stay hotels are different in amenities from traditional hotels. - Front desk opened and staffed Mon. - Fri. 7:00 AM - 10:00 PM | Sat. - Sun. 8:00 AM - 8:00 PM - Daily housekeeping included in nightly rate. - Private bathroom in each suite (ADA and ADA w/ Roll-In shower available). - Guests can book by the night. Weekly and extended stay rates also available. - Pet-friendly hotel ... more less
- Reservation Options:
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