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Homewood Suites by Hilton Atlanta Alpharetta
Ranked #7 of 26 Hotels in Alpharetta
Certificate of Excellence
Reviewed 21 May 2014

We had a great experience here. The staff was friendly and helpful. We had a large group staying together and the staff was always helpful with any request we had. The lobby and breakfast area was spacious and the complimentary breakfast had lots of options. We would definitely stay again.

  • Stayed: May 2014, travelled with family
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Review collected in partnership with Homewood Suites by Hilton
Thank Jan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YourHomewoodSuites, Director of Sales at Homewood Suites by Hilton Atlanta Alpharetta, responded to this reviewResponded 23 May 2014

Dear Jan G,

We are so happy that you and your group were well taken care of and that our staff was a part of that great experience. Thank you for sharing your reviews with our viewers as this is what lets us know how we are doing. We are renovating our hotel as we speak and we certainly invite you back the next time you’re in the area to see all the new changes. We will WOW you again!

Sincerely,

Cristine Edwards, Director of Sales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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411 - 417 of 546 reviews

Reviewed 19 May 2014

Checked out of hotel did not inform me of a smoking room that smelled terribly. Manager charged me for the room after I immediately checked. Hoping Hilton will make good for it. Hilton quest services is working on the refund. I enjoy staying at Hiltons but most Homewood's need work

  • Stayed: May 2014, travelled on business
    • Rooms
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank F339DWmichaelr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YourHomewoodSuites, Director of Sales at Homewood Suites by Hilton Atlanta Alpharetta, responded to this reviewResponded 23 May 2014

Dear F339DWmichaelr,

We thank you for taking the time to let us know about your experience at our hotel. We see this is your first time reviewing a property and would like to apologize that you did not have an exceptional lodging experience.

It appears that you had reached us at a very busy time and booked our last hotel room through Hilton's Central Reservation Support. In fact, I had the pleasure of meeting you at our Managers Reception and were not aware you were unhappy with your accommodations. Our staff works very hard to ensure our guest are comfortable in every way and after dinner when you let us know that you would like to check out, we were more than happy to provide you with an equal cost share.

I would like to announce that our Homewood has a new ownership team and we have recently begun our full interior renovation. We would love to invite you back over the few months to see all of our new changes. We look forward to offering a brand new product and smoke free environment to our loyal guest. We hope to really WOW you next time you are in town!

Sincerely,

Cristine Edwards, Director of Sales

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Reviewed 6 May 2014

The bed was the most comfortable of any hotel I have stayed in. I normally do not sleep in hotel beds, but the comforter was clean and smelled good. The breakfast was good and the staff was very friendly.

  • Stayed: May 2014, travelled with friends
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Review collected in partnership with Homewood Suites by Hilton
Thank Lisa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YourHomewoodSuites, Director of Sales at Homewood Suites by Hilton Atlanta Alpharetta, responded to this reviewResponded 13 May 2014

Dear Lisa H,

Thank you for taking the time to review us and share your experience at our hotel. You are correct in saying our bedding is definitely one to remember when you immerse yourself in our Homewood Brand plush top mattress and whisper soft sheets. Our team works very hard to ensure our guests are happy and have a great experience during their travels. We are here to be your Home Away From Home! We can't wait to have you stay with us again!

Sincerely,

Cristine Edwards, Director of Sales

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Reviewed 2 May 2014

The staff were very helpful and always polite and helpful. The rooms were very clean and it was nice having dinner in the room instead of out. There are two excellent restaurants in the area (Miller's Ale House and Ray's) within walking distance. I was here for business but it was nice have a hot meal for breakfast and for dinner.

  • Stayed: April 2014, travelled on business
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Review collected in partnership with Homewood Suites by Hilton
Thank Tim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YourHomewoodSuites, Director of Sales at Homewood Suites by Hilton Atlanta Alpharetta, responded to this reviewResponded 13 May 2014

Dear Tim M,

We are so happy to hear that you have enjoyed your stay at the Homewood Suites Alpharetta and sharing your experience with our viewers. We are very unique with our all inclusive meals and cocktails. It is our pleasure to be able to WOW a guest such as yourself without you even leaving the property. We hope to see you back on your next business travel!

Sincerely,

Cristine Edwards,
Director of Sales

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Reviewed 21 April 2014

The rooms at this hotel are very nice! They were clean, and all the appliances worked appropriately. We had a couple of issues with the Front desk Staff, as we had blocked off a few rooms for our wedding. The organization was certainly not the best, and I had to argue with the front desk in regards to the rate for one of my guests. Definitely feel it should have been taken care of before we got there. But all in all it was a decent experience. The breakfast is delicious!!!

  • Stayed: April 2014, travelled as a couple
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Review collected in partnership with Homewood Suites by Hilton
Thank Alyssapratt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YourHomewoodSuites, Director of Sales at Homewood Suites by Hilton Atlanta Alpharetta, responded to this reviewResponded 1 May 2014

Dear Alyssapratt,

We appreciate you choosing the Homewood Suites for your special event. We congratulate you! I wanted to apologize on behalf of our staff for anything less than a wonderful experience. After review, we found you did indeed have guests who booked outside of your group and we gladly moved them into your group. We hope that you come back and see all our new changes and wish you the best!

Sincerely,

Cristine Edwards, DOS

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 April 2014

A perfect place for the road weary business traveler. The staff are very attentive to your every need, plush beds, breakfast and dinner prepared for you each day. Another great surprise, they will do grocery shopping for you as well to prepare what you want in a full service kitchen!

  • Stayed: April 2014, travelled on business
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Review collected in partnership with Homewood Suites by Hilton
Thank Sherree M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YourHomewoodSuites, Director of Sales at Homewood Suites by Hilton Atlanta Alpharetta, responded to this reviewResponded 18 April 2014

Dear Sherree M,

We thank you for sharing your experience at our hotel with us and our viewers! Our team is very excited to know that they have ensured your satisfaction during your stay. You are right, our hotel is an all suite property which offers inviting guest amenities such as dinner and drinks during your week. In addition, each suite is warm and spacious with full kitchens and appliances to make you feel right at home. Our goal is to WOW our guests as they walk through the door and we look forward to doing that again on your next visit!

Sincerely,

Cristin Edwards, Director of Sales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 April 2014

The Hotel staff was friendly and kind. I had a very enjoyable stay at this Hotel. The bed was comfortable and the breakfast was great! The location is wonderful. It is close and convenient. I was on my way to Florida and stayed there each way of my trip. My reservations were ready and I experienced the fastest check-in ever! I was met by a smiling face and a great attitude. I would highly recommend this Hotel. I had a King Size Bed and the adjoining room was great too.

  • Stayed: April 2014, travelled as a couple
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Review collected in partnership with Homewood Suites by Hilton
Thank Desiree S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YourHomewoodSuites, Director of Sales at Homewood Suites by Hilton Atlanta Alpharetta, responded to this reviewResponded 18 April 2014

Dear Desiree S,

We are very happy to hear that you enjoyed your experience each time you came through and stayed at our hotel. Thank you for taking the time to let us know how we are doing. This is what keeps us doing everything possible to provide the best service to each and every one of our guests. We pride ourselves on our dynamic staff and their interest in our guests. We value you as our guest and welcome you back on your next trip through!

Sincerely,

Cristine Edwards, Director of Sales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Homewood Suites by Hilton Atlanta Alpharetta

Address: 10775 Davis Dr, Alpharetta, GA 30009-4748
Phone Number:
Region: United States > Georgia > Alpharetta
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Alpharetta
#5 Family Hotel in Alpharetta
#12 Business Hotel in Alpharetta
Price Range: £75 - £209 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Atlanta Alpharetta 3*
Number of rooms: 112
Official Description (provided by the hotel):
Welcome to the Homewood Suites. We are excited to show off our new changes. We are proud to announce our property is under new ownership and management, in addition we are looking forward to a new face after a full renovation 2013!Located in Alpharetta, Homewood Suites by Hilton Atlanta-Alpharetta is in the suburbs and convenient to Verizon Wireless Amphitheater and North Point Mall.This hotel is within the vicinity of Archibald Smith Plantation Home and Primrose Cottage.RoomsMake yourself at home in one of the 112 guestrooms, featuring kitchenettes with refrigerators and microwaves. Rooms have private balconies. Wired and wireless Internet access is complimentary, while video-game consoles and premium TV channels are also offered to provide entertainment. Conveniences include separate sitting areas and coffee/tea makers, as well as multi-line phones with voice mail.Rec, Spa, Premium AmenitiesDon’t miss out on recreational opportunities including an outdoor pool and a 24-hour fitness facility. This hotel also features complimentary wireless Internet access, gift shops/newsstands, and a fireplace in the lobby.DiningMeet other guests and eat at the complimentary dinner reception, held at evening on Mondays, Tuesdays, Wednesdays, and Thursdays. A complimentary hot/cold buffet breakfast is served daily.Business, Other AmenitiesFeatured amenities include a 24-hour business center, business services, and audiovisual equipment. Event facilities at this hotel consist of a conference center and small meeting rooms. Self parking is available onsite. ... more   less 
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Also Known As:
Homewood Suites By Hilton Atlanta Alpharetta Hotel Alpharetta
Homewood Suites Alpharetta
Hilton Alpharetta
Homewood Alpharetta
Alpharetta Hilton
Alpharetta Homewood Suites

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