I rarely have bad bed experience and I'm a very experienced traveler having spent nearly 2,000 nights in hotel rooms since 1996. And perhaps I was the unlucky one with the bad mattress -- but it was impossible to sleep. The mattress sloped about 3" down from the foot to the head, and about 2" across a side and a there was a sort of crater-like impression as well. As a result, I left after only one night. Now, the staff was terrific and did what was right - they com'd the room. But my frustration is why was this mattress even in the room? There's no way I was the first guest to experience and report this. Also, I don't understand all the great reviews on the condition of the property -- the rooms (floors, walls, doors, furniture) are getting tired. There are much better options in the area and I can't understand why they're rated lower.
- Official Description (provided by the hotel):
- Welcome to the Hilton Garden Inn Atlanta North/Alpharetta hotel, located 25 minutes from Dekalb-Peachtree Airport and 45 minutes from Hartsfield Jackson International Airport. Our Alpharetta hotel is near restaurants, shops and nightlife with a complimentary shuttle to Avalon shopping district. Businesses including ADP and McKesson are close by, as are and excellent golf courses. Our Alpharetta hotel offers excellent service and warm southern hospitality. Relax, work and dine in the garden atmosphere of our airy lobby. Unwind in our comfortable guest rooms with one or two beds and home comforts like an oversized work desk, complimentary WiFi with secure in-room printing and a comfortable HGI Restful Garden Plush bed. ... more less
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- Also Known As:
- Hilton Garden Inn Alpharetta Hotel Alpharetta
- Alpharetta Hilton Garden Inn
- Hilton Alpharetta