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“A wonderful vacation at a wonderful resort!” 5 of 5 bubbles
Review of The Phoenix Resort

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The Phoenix Resort
Ranked #1 of 54 Hotels in San Pedro
Certificate of Excellence
Florence, Kentucky
Level Contributor
50 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“A wonderful vacation at a wonderful resort!”
5 of 5 bubbles Reviewed 11 August 2011

I am sure that this is the best resort on Ambergris Caye. The location is unbelievable. It is an oasis in the town of San Pedro. We walked through the entry, and it was easy to forget that it was a short walk to great restaurants, shopping, and groceries. The resort is new, and the rooms are well furnished. The view of the ocean and reef from our rooms, balcony, or the infinity pool was fantastic. The staff is friendly, and takes care of anything you need including transportation to and from the airport or water taxi, golf cart rentals, and excursions. Snorkeling at the reef was spectacular. We have pictures of almost any tropical fish you can imagine in addition to manatees, rays, sharks, and squid. The food at the Red Ginger restaurant and all the other restaurants in San Pedro where we ate was great. Our visit will be unforgettable since my son proposed to his girlfriend (now fiancee) while we were there.

Room Tip: I am sure all the rooms are great, but I would recommend a 2nd or 3rd floor ocean front suite.
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  • Stayed June 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank John C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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928 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (281)
Date | Rating
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English first
Beaver
Level Contributor
62 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed 10 August 2011

The Phoenix offers the best of both worlds: island life & modern conveniences with a exceptionally clean property, perfect location, superb staff. The condo far exceeded my expectations with top quality materials, comfortable bedding and was exceptionally clean. We have traveled to several islands and stayed in a variety of lodgings types--all four or five star, but the Phoenix has been the best mostly due to the quality and size of the condo's and the attention to details on the entire property. The staff makes all the difference as well. Every employee went out of their way to treat us well-- like we have been there always. They also offered great advice on activities and places to eat as well as scheduling the activities. We are planning our next visit already.

  • Stayed July 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Pamalakiw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 7 August 2011

The Phoenix resort was fabulous! The accommodations were great and the staff was friendly and extremely helpful. We had a great time and will definitely come back for another visit! If you go to San Pedro...stay at the Phoenix!

  • Stayed June 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank tracyvac2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laguna Beach, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 4 August 2011

great resort, with dive shop right next door. Yoga classes, full kitchen, They even give you an iPad to play with during your stay. The Red Ginger restaurant was exceptional.
Love the small town of San Pedro, can walk everywhere in town.

  • Stayed September 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank trish W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary Alberta
Level Contributor
73 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed 31 July 2011

We booked an extended family vacation here based on TA reviews……all were accurate.

The staff, all of them, are exceptional.

The location is great.

The rooms are first rate.

We had such a good time, we booked last minute to return for a week in August.

  • Stayed February 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank jamielaurenhunter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lumberton, Texas
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 27 July 2011

Just returned from a wonderful 7 day stay The Phoenix with my husband and 2 teenage daughters (16 and 13). We chose this resort because of the EXCELLENT reviews on Trip Advisor and they did not disappoint. Truely FIRST CLASS. This resort is centrally located in the town of San Pedro and it's within walking distance to restraunts,grocery stores, and souvenir shops. No need for a golf cart unless you want to check out the island. The condo we stayed in was a 2BR/2BATH beach view (A12) which was spacious with a large veranda and a great view of the ocean and pools. The staff here is amazing! They go out of thier way to make sure everything is top notch. They take such good care of you, they even call and check on you while you are on your excursions! My husband and I are planning on returning to the island and we will definitely stay at THE PHOENIX!

Room Tip: All condo's have a great view.
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  • Stayed July 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Laughgang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hernando, Mississippi
1 review
5 of 5 bubbles Reviewed 19 July 2011

My husband and I spent 7 nights at The Phoenix Resort and where do I begin??? It was the best vacation we ever had since we have been married! We chose to stay at The Phoenix based on the reviews we saw on Trip Advisor and were not disappointed one bit. From the time we arrived at the Resort and were greated by Daniel at the Front Desk to our departure, the Resort was nothing but pure joy! Daniel took the time to not only check us in, but give us a tour of the entire Resort ending at our room where the Bell Staff brought our bags. We were also graciously greeted by Stacey whom I had dealt with to make the reservations from the beginning. She took great care in helping me with every step of our trip. She answered every question I had and answered every e-mail that I sent. Every person you came in contact with every day greeted you with a smile and called you by name. Daniel, Rosa, Rose and Gabriel are a great asset to this resort. They were awesome. They helped us book tours, find places to eat and then every time we would come back they would always ask how things were. We had a small problem with our fishing guide on one of the days and Stacey had asked how everything went. My husband, who is an avid fisherman told her about a few things and she was right on top of it making it right. I could go on and on about this resort. The point is that if you are looking for exceptional service in a relaxing atmosphere, then this is the place for you. We will go back again because a week is not enough!
Thanks again to Stacey, Daniel, Rose, Rosa and Gabriel for making our stay!

Room Tip: Deal directly with the Resort, tell them if you are coming for a special occasion, honeymoon, annive...
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  • Stayed June 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank liz618
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Phoenix Resort

Property: The Phoenix Resort
Address: Pescador Drive | San Pedro, San Pedro, Ambergris Caye, Belize
Phone Number:
Region: Belize > Belize Cayes > Ambergris Caye > San Pedro
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Spa Hotel in San Pedro
#1 Romantic Hotel in San Pedro
#1 Family Hotel in San Pedro
#7 Business Hotel in San Pedro
Price Range (Based on Average Rates): ££££
Number of rooms: 27
Official Description (provided by the hotel):
The Phoenix Resort is a modern and luxurious beachfront resort found on Ambergris Caye, Belize, and in the charming town of San Pedro. The Phoenix Resort features 27 beautifully-finished & spacious condominium suites, gourmet food served at on-site restaurant Red Ginger, the on-site services of Sol Spa, San Pedro's original and most popular day spa, a beautiful saline chlorinated and heated main pool & separate lap pool, pool bar, on-site fitness center, business center, front desk & concierge services from 6am to 11pm, free WiFi, 24 hour security, and the perfect location beachfront in the heart of San Pedro, the social center of Ambergris Caye. All suites face the Caribbean and offer plush Serta pillow top mattresses, 100% cotton linens & robes, Jacuzzi tubs & separate showers, Aveda bath & body products, flat screen TVs, DVD players, Bose wireless speakers, in suite iPads, full kitchens, washer and dryer, laptop friendly safes, central air conditioning, twice daily housekeeping, & much more. ... more   less 
Also Known As:
The Phoenix Hotel San Pedro
The Phoenix Resort Belize/San Pedro

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