We just returned from our stay at The Phoenix, and all I can say is AMAZING! The staff has definitely been well trained in the ART of customer service, and every staff member we encountered was friendly and helpful. Danny, Pam, Rose & Ted at the front desk are ready to help you make dinner reservations, book an excursion, or assist with whatever you need. The condo was beautifully furnished and well maintained.
The resort location was perfect - right in the heart of San Pedro. I researched other resorts before choosing The Phoenix, and one of the deciding factors for us was whether a boat was required to get to the resort. I didn't want to be at the mercy of the water taxi or resort shuttle to go back and forth into town - if the weather is inclement, it can be miserable traveling on the water.
The SOL Spa (onsite at Phoenix) is fantastic - Carrie (the owner) runs a very professional operation. This is a great way to pamper yourself during your vacation! I received several massages from Heather during the week - she's fantastic!!!
We ate at many restaurants on the island throughout the week, but the most memorable meals were at the Red Ginger (onsite). Their menu is fantastic, and they really do some unique entrees. One evening for dinner, I had one of their specials - a seafood casserole in a mushroom/wine sauce - yum! McLeish, Eli & Gini are three of the servers there, and they are wonderful! They made a dining experience even better!
Our diving excursions were through Ecologic Divers (located next to the resort) - they did a nice job (and were very convenient!). We also arranged a fly fishing trip through the "Tres Pescadors" fly fishing shop located down the block from the resort, also very enjoyable!
Our last night we ate at the Hidden Treasure restaurant (a little out of the way, but they will send a complimentary taxi for you if necessary). What a find! The service was fantastic, and the food was so flavorful and unique! I recommend the Pineapple Chicken and the stuffed Grouper (yum!). Bring the bug spray - you'll need it if there's no breeze (that goes for anywhere on the island).
Most of San Pedro is 'walkable', however we chose to rent a golf cart for the week to see more of the island. Not an inexpensive thing to do, but well worth the $ for the convenience of getting around and seeing more of the island and other resorts. We spoke with most of the cart rental companies around and chose Ultimate Rentals (near the airstrip). They had 24-hour access in case of a problem, their carts were well maintained, and their price was comparable. I would use them again. The Phoenix also has carts for rental as well.
I scheduled my vacation for next year before I left - I can't wait to go back! Thanks to everyone at The Phoenix for making our vacation very memorable!
- Official Description (provided by the hotel):
- The Phoenix Resort is a modern and luxurious beachfront resort located on Ambergris Caye, Belize, and in the charming town of San Pedro. What we offer on-site: Red Ginger serving breakfast, lunch, dinner, and room service, a pool bar and rooftop bar, Sol Spa, the island’s most popular spa, a beautiful heated saline chlorinated main pool and separate heated saline lap pool, fitness center, and business center. What’s included in our rates: Round trip ground taxi transfers, daily maid service and nightly turn down service, Keurig coffee maker and pods, bottled water, free Wi-Fi, in suite Bose wireless speakers and iPads, Aveda bath products, use of bicycles, kayaks, paddle boards, yoga classes, painting classes, chocolate tastings, wine tastings, free daily cocktail mixers from 5pm to 6pm, on-site fitness center, access to local gym and Crossfit facilities, and more. Breakfast is not included but is available on-site. ... more less
- Also Known As:
- The Phoenix Hotel San Pedro
- The Phoenix Resort Belize/San Pedro