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“One of our best”
Review of The Phoenix Resort

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The Phoenix Resort
Ranked #1 of 53 Hotels in San Pedro
Certificate of Excellence
Reviewed 9 March 2013

We just returned from staying at the Phoenix. After spending 6 nights there I didn't get homesick at all. The staff was warm and efficient. They provided all we needed or wanted with gracious hospitality. Our condo was equipped for anything we needed. It had a full kitchen with all the bells and whistles. A large washer and drier was a good touch. I really can't say anything negative.
If you are going to San Pedro stay here. You won't be sorry.

Stayed: March 2013, travelled as a couple
Thank Paula C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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571 - 577 of 987 reviews

Reviewed 6 March 2013

Best vacation I've ever had!! Beautiful resort.. Great location... great food, phenomenal customer service!! I definitely recommend the Phoenix to anyone expecting a fabulous vacation. No complaints from me! :)

  • Stayed: February 2013, travelled with family
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1  Thank LSturghill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 March 2013

We loved this resort. It was a great place for a family location. We took our one year old and had no issues. The staff was very helpful. It was a beautiful location. Try the frozen mojitos by the pool.

Stayed: February 2013, travelled with family
1  Thank TBAALA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 March 2013

My husband and i just returned from 8 days in Belize and can't say enough great things about The Phoenix!! The rooms are big and beautiful and almost all have a view of the pool and beach. The grounds are exquisitely kept. The staff is wonderful and incredibly accommodating. Although located right in the center of the San Pedro strip, you would almost never know it when you are on the resort grounds. I could go on and on but suffice to say that we will return - and we have yet to say that about any hotel we've ever been to!!

  • Stayed: February 2013, travelled as a couple
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1  Thank jrjdvm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 February 2013

This is a wonderful place to spend quality time with your family. There is an impressive collection of board games and DVDs to borrow at your leisure, there is every kind of water or beach activity and a wonderful spot to read and relax. We loved renting bikes and riding along the coast and strongly recommend the snorkeling trip with Lil Alphonse. I swam every morning in the lap pool which was just perfect!
The only thing they could do to make our vacation perfect would be adding a few hammocks either on the balcony or under some of the trees.

  • Stayed: February 2013, travelled with family
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2  Thank debbythec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 February 2013

Everything went off without a hitch, thanks to the excellent staff at the Phoenix. We arrived mid-day and were greeted each by name, and handed a tasty and interesting beverage (with a rum mixer for the grown ups). Our 4 year old was so excited with the cool wash cloth he was given to refresh his face, that he asked to take it to our room with him. The "room" is more of a condo, and was far bigger than our first apartment in Washington DC. We had 2 bedrooms, 2 full baths and a lovely kitchen and living area. Everything looks exactly as it does on the website. Little gifts were in the room, such as a bottle of rum and mixers with recipes. Coffee and tea are provided in the room daily for the guest's kitchen. Robes and slippers are also in the room and are very comfy- the slippers are yours to keep. The views are spectacular- looking out over the pool and toward the water is a treat in itself. And speaking of the pool, the "Dirty Banana" drink prepared poolside is not to be missed. We look forward to a return visit!

  • Stayed: February 2013, travelled with family
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Thank WinnieJK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 February 2013

The Phoenix Resort is the best hotel on the island at least in my humble opinion. Lets' run it down. First its located in the heart of San Pedro, yet it is quiet and peaceful. You can walk to restaurants along the beach and if you dont like to walk, the hotel's restaurant is one of the best around. Our room was wonderful. A top floor overlooking the pools and the ocean. We loved the view even in the rain. We had two bedrooms and two baths and it was truly wonderful. Not pure luxury but not wanting in any way.

All that being said, what really makes The Phoenix stand out is service. It starts with being picked up at the airport. Then being met with a cold towel and drinks. Your luggage seems to wisk away on its own to your room. OK so some of you are saying that is true of lots of places. What amazed me was the helpful desk staff. We like to take trips. They set up everything and with the best guides. We did all the normal snorkle and dive trips and a few extra thrown in and all were top notch. We were asking about a trip to the ruins and magically we were given several options. We choose a trip with one of the best guides we have ever had, "Charlie Chan". I kid you not his name was really "Charlie Chan".

At the end of the day many resorts offer these type of services and accomidations. The Phoenix has a level of service that is worth noting and worth trying.

  • Stayed: May 2012, travelled with family
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3  Thank CollegeDad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Phoenix Resort

Address: Pescador Drive | San Pedro, San Pedro, Ambergris Caye, Belize
Phone Number:
Region: Belize > Belize Cayes > Ambergris Caye > San Pedro
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Family Hotel in San Pedro
#1 Spa Hotel in San Pedro
#1 Romantic Hotel in San Pedro
#7 Business Hotel in San Pedro
Price Range: £237 - £402 (Based on Average Rates for a Standard Room)
Number of rooms: 28
Official Description (provided by the hotel):
The Phoenix Resort is a modern and luxurious beachfront resort located on Ambergris Caye, Belize, and in the charming town of San Pedro. What we offer on-site: Red Ginger serving breakfast, lunch, dinner, and room service, a pool bar and rooftop bar, Sol Spa, the island’s most popular spa, a beautiful heated saline chlorinated main pool and separate heated saline lap pool, fitness center, and business center. What’s included in our rates: Round trip ground taxi transfers, daily maid service and nightly turn down service, Keurig coffee maker and pods, bottled water, free Wi-Fi, in suite Bose wireless speakers and iPads, Aveda bath products, use of bicycles, kayaks, paddle boards, yoga classes, painting classes, chocolate tastings, wine tastings, free daily cocktail mixers from 5pm to 6pm, on-site fitness center, access to local gym and Crossfit facilities, and more. Breakfast is not included but is available on-site. ... more   less 
Also Known As:
The Phoenix Hotel San Pedro
The Phoenix Resort Belize/San Pedro

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