We had a two bedroom unit which was exceptionally clean and well-appointed. The service is everything you could imagine. Before arrival we had pre-booked some tours, which were great. They either arrange or pay for your transport between the airport or ferry stop, and wow you by knowing your name when you get in the door. As mentioned by others, you are immediately offered an island drink and escorted to your room. The staff could not be friendlier! The service was so complete there was a local cellphone for our use, gorgeous pool towels, and even towels to take offsite for snorkeling or fishing. Add to that a very extensive DVD free lending library and business center and there were no needs or wants that went unmet.
We also really enjoyed the location. The beach activities such as snorkeling and fishing were steps away, and our twenty something year old children enjoyed walking in to the center of town to pick up snacks/beer/etc. The center of town was less than a 5 minute walk.
Their sister restaurants give a 10% discount on food, which was nice as they are well regarded, top of the line restaurants.
- Official Description (provided by the hotel):
- The Phoenix Resort is a modern and luxurious beachfront resort located on Ambergris Caye, Belize, and in the charming town of San Pedro. What we offer on-site: Red Ginger serving breakfast, lunch, dinner, and room service, a pool bar and rooftop bar, Sol Spa, the island’s most popular spa, a beautiful heated saline chlorinated main pool and separate heated saline lap pool, fitness center, and business center. What’s included in our rates: Round trip ground taxi transfers, daily maid service and nightly turn down service, Keurig coffee maker and pods, bottled water, free Wi-Fi, in suite Bose wireless speakers and iPads, Aveda bath products, use of bicycles, kayaks, paddle boards, yoga classes, painting classes, chocolate tastings, wine tastings, free daily cocktail mixers from 5pm to 6pm, on-site fitness center, access to local gym and Crossfit facilities, and more. Breakfast is not included but is available on-site. ... more less
- Also Known As:
- The Phoenix Hotel San Pedro
- The Phoenix Resort Belize/San Pedro