The Phoenix is, like everyone says, an exceptional hotel. The suites and grounds are beautiful, and the service from the front desk team is beyond amazing (probably the best I've experienced from any hotel anywhere in the world). Five stars all the way.
So what else is there to know? First, realize that there is NO beach. This is not meant to be a criticism, because at no point do they ever claim to have a beach. It's just a fact. However, if your usual Caribbean vacation involves sitting on the beach or building the occasional sand castle it's a fact you need to know. Here you're left with sitting by the pool, which can get pretty crowded and noisy. There really isn't anything in easy walking distance either - the "sand" gets wider in a few places, but it doubles as a busy pedestrian walkway and, occasionally, a road.
The other sad thing is that San Pedro is filthy. The amount of garbage along the waterfront and in the water is staggering. If you just sit by the pool you'll never notice the difference, but if you go for a walk along the waterfront it's really quite disgusting. We went out one day hoping to see some sort of wildlife. We saw a rat. Not what I had in mind....
- Official Description (provided by the hotel):
- The Phoenix Resort is a modern and luxurious beachfront resort located on Ambergris Caye, Belize, and in the charming town of San Pedro. What we offer on-site: Red Ginger serving breakfast, lunch, dinner, and room service, a pool bar and rooftop bar, Sol Spa, the island’s most popular spa, a beautiful heated saline chlorinated main pool and separate heated saline lap pool, fitness center, and business center. What’s included in our rates: Round trip ground taxi transfers, daily maid service and nightly turn down service, Keurig coffee maker and pods, bottled water, free Wi-Fi, in suite Bose wireless speakers and iPads, Aveda bath products, use of bicycles, kayaks, paddle boards, yoga classes, painting classes, chocolate tastings, wine tastings, free daily cocktail mixers from 5pm to 6pm, on-site fitness center, access to local gym and Crossfit facilities, and more. Breakfast is not included but is available on-site. ... more less
- Also Known As:
- The Phoenix Hotel San Pedro
- The Phoenix Resort Belize/San Pedro