I cannot rave enough about The Phoenix. First off, the customer service at this resort is unrivaled. They are simply the best. Friendly, accommodating and willing to go above and beyond. THIS is what a resort atmosphere should feel like. The property is gorgeous, extremely well maintained, the rooms/condos are impeccably clean and the place is just a relaxing haven.
The restaurant is great, the pool are and bar are wonderful and the location is in the heart of San Pedro. My husband celebrated his bday while in Ambergris Caye and the staff had a taxi deliver a cake made in the Phoenix's kitchen to the restaurant we were dining at! They didn't want to ruin the surprise when the cab driver picked us up, so they arranged for him to return to pick up the cake.
We had a fabulous time and would return again in a heartbeat. After this trip, we had a very disappointing stay at a place that called itself a resort in St.Thomas and the differences between The Phoenix and this other place were HUGE.
- Official Description (provided by the hotel):
- The Phoenix Resort is a modern and luxurious beachfront resort found on Ambergris Caye, Belize, and in the charming town of San Pedro. The Phoenix Resort features 27 beautifully-finished & spacious condominium suites, gourmet food served at on-site restaurant Red Ginger, the on-site services of Sol Spa, San Pedro's original and most popular day spa, a beautiful saline chlorinated and heated main pool & separate lap pool, pool bar, on-site fitness center, business center, front desk & concierge services from 6am to 11pm, free WiFi, 24 hour security, and the perfect location beachfront in the heart of San Pedro, the social center of Ambergris Caye. All suites face the Caribbean and offer plush Serta pillow top mattresses, 100% cotton linens & robes, Jacuzzi tubs & separate showers, Aveda bath & body products, flat screen TVs, DVD players, Bose wireless speakers, in suite iPads, full kitchens, washer and dryer, laptop friendly safes, central air conditioning, twice daily housekeeping, & much more. ... more less
- Also Known As:
- The Phoenix Hotel San Pedro
- The Phoenix Resort Belize/San Pedro