I loved this hotel and it has become my gold standard. I never knew how much I would enjoy staying in such a beautiful place. We thought about trying to save some money under the assumption that we would barely use the hotel. In the end, we convinced ourselves to pay a bit more, and so glad that we did!! I think that part of the vacation is enjoyed inside of the hotel, since you are going to want a place to relax after all of your activities. This was well worth the money.
Besides being beautiful, location was perfect. We were able to walk to restaurants and shops, never rented a golf cart.
Excellent customer service. Front desk was so friendly and helpful in helping us plan our activities. I know that it is less expensive to book directly, but we had the peace of mind that the touring companies are reputable. We did 2 tours through Phoenix, snorkeling and the lamani tour which included a boat ride (we saw monkeys here!) They also gave us good restaurant recommendations.
My only complaint was that the lap pool was not exactly a lap pool. I planned to do some swimming here, but you can't really kick off the one side since cement stairs into the water prevents it. I did do some ocean swimming though, which was very nice :).
All in all, beautiful, amazing hotel and staff.
- Official Description (provided by the hotel):
- The Phoenix Resort is a modern and luxurious beachfront resort located on Ambergris Caye, Belize, and in the charming town of San Pedro. What we offer on-site: Red Ginger serving breakfast, lunch, dinner, and room service, a pool bar and rooftop bar, Sol Spa, the island’s most popular spa, a beautiful heated saline chlorinated main pool and separate heated saline lap pool, fitness center, and business center. What’s included in our rates: Round trip ground taxi transfers, daily maid service and nightly turn down service, Keurig coffee maker and pods, bottled water, free Wi-Fi, in suite Bose wireless speakers and iPads, Aveda bath products, use of bicycles, kayaks, paddle boards, yoga classes, painting classes, chocolate tastings, wine tastings, free daily cocktail mixers from 5pm to 6pm, on-site fitness center, access to local gym and Crossfit facilities, and more. Breakfast is not included but is available on-site. ... more less
- Also Known As:
- The Phoenix Hotel San Pedro
- The Phoenix Resort Belize/San Pedro