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“Quiet, Clean, Helpful Staff”
Review of Mata Rocks Resort

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Mata Rocks Resort
Ranked #23 of 55 Hotels in San Pedro
Certificate of Excellence
Reviewed 6 May 2013

We just spent four days at this resort right on the beach. As others have said, it is a small resort, but the rooms are spacious, spotlessly clean, and quiet.

The air conditioning works great, the kitchen was handy to have, and the bathroom was spacious. Our upstairs room had a balcony and a beautiful view of endless sea. We enjoyed spending a couple of afternoons relaxing in the beach bar. It took the sting out of having to contend with e-mail when we could sip margaritas and enjoy the sea breeze at the same time.

It is about a 1/2 hour walk into town, but there are stores within a block or two. We didn't rent a golf cart. We relied on cabs instead, which cost $5 US each way. For excursions, the tour boat picked us up at the dock.

One of the benefits of a small resort like this is that you interact with the same staff members most of the time. They were very friendly and helpful here. One of them helped me choose and buy a beautiful embroidery from an itinerant vendor walking down the beach. When one of our excursions fell through a staff member at the bar was right there with ideas for an alternate plan. One of our purchases was lost in our room, and we didn't realize until we got home that we'd left it. At our request, the staff kept a lookout for it, and after a couple of days they found it had fallen behind the sofa. The carved mask is now on its way home, and we are grateful and glad that we stayed here.

  • Stayed: April 2013, travelled as a couple
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Thank Just_Wandering51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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222 - 228 of 415 reviews

Reviewed 30 April 2013

I just returned from spending 4 nights at Mata Rocks Resort. It was supposed to be a 5 night stay but because of the Air Traffic Controllers furloughs, I was stuck in Miami for a night forced to get a hotel room.

I notified the owner on Mata Rocks Resort, Terry, that I was unable to make it to Mata Rocks the first night. I requested a credit for the first night since I was stuck in Miami but will be there for the 4 remaining nights.

He refused!!! Said it's not his policy. Sometimes moral principles override a policy especially when a customer is spending 4 additional nights at your resort. He further indicated that he lost revenue because he could not rent the room for that night which turned out to be absolutely false since when I did arrive there was hardly any rooms rented. The place was almost vacant.

As far as the hotel...I rate it next to a low budget motel 6. They supply you with a very used plastic water pitcher to fill up and put in a refrigerator for cold water, ants are everywhere and apparently form the other guests there (which added up to 6 people), they had the same problem.

On my last night there around midnight someone was knocking on my door. Obviously I refused to open it but as you can see from the pictures I attached, this room (#5) has been forcibly opened before.

My recommendation knowing that the owner Terry, could care less about customer satisfaction apposed to taking your money and the deplorable condition of the room I stayed in, I suggest spending a couple bucks more where you can actually get bottled water, soap, shampoo and conditioner that actually comes in a bottle instead of squeezing it off of a wall container and a decent lock for your door!!!

  • Stayed: April 2013, travelled solo
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4  Thank Jim196746
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 April 2013

We stayed at Mata Rocks for 6 nights in April 2013.

We upgraded to a suite with a balcony which we were very pleased with. It had a small kitchen area with fridge - ideal for keeping drinks cold!! Great air conditioning and ceiling fans kept the room lovely and cool. Very clean and tidy etc

The rest of the 'resort' was basically a small beach bar which served a very basic continental breakfast each morning. We think the word 'Resort' is a bit confusing. Mata Rocks is a small hotel with beach bar, sun loungers and tiny pool. Clean & tidy but it's not a "resort" by any stretch of the imagination. Lovely and quiet.

Mata Rocks is right on the beach. The beach area is very small and unfortunately the island has loads of sea grass which makes swimming from the beach quite difficult wherever you go. Best to get on a boat and go snorkalling.

It's a half hour walk into town or you can hire a golf buggy from MR which is fun. If you walk, we found it best to walk along the beach and enjoy the cooling breeze from the sea. Very hot walk otherwise.

The person in the office was very unhelpful! Didn't seem very interested in making our stay fun. We asked about local excursions which he reeled off with no enthusiasm what-so-ever. Seemed bored!

In terms of excursions, we did a full day fishing (we are novices so anyone can go and enjoy this) which also included BBQing our catch for lunch. Highly recommend this trip. It's with Captain Jerry Ack. The hotel will have his contact details or email amanda_ack@live.com Its quite expensive so we shared the cost with another couple which made the day even more fun.

We also went to 'Shark Alley" which everyone seemed to end up visiting. Amazing! In fact, the snorkelling generally was excellent, so any trip is worthwhile.

The town was buzzy & fun. Quite a few nice beach restaurants but we found the food generally 'average' so can't really recommend anywhere specifically. I think maybe Elvi's in the centre of town was probably the best.

  • Stayed: April 2013, travelled as a couple
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2  Thank michaela d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 April 2013

Clean, well maintained hotel with a friendly and helpful staff. Very reasonably priced in a good location near San Pedro town. Be sure to rent a golf cart. We had ours for a week, and used it several times a day to explore the area, drive into town, and go to so many excellent restaurants nearby such as Rico's, Wild Mango, and Blue Water Grill.

We very much enjoyed our first visit to Belize and plan to return soon.

Room Tip: We had an upstairs suite with a great view of the ocean from our balcony.
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  • Stayed: April 2013, travelled as a couple
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2  Thank dickcruiser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2013

Stayed here for one night in February 2013. The room was very small and a bit run down but it was clean. Although the hotel itself is nothing special, the staff were very nice and friendly. If you're looking for a place that isn't a resort, but also isn't a dive, then this might be your hotel.

  • Stayed: February 2013, travelled with friends
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1  Thank Talia62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 March 2013

Our first inpression of Amergris: it's loud, it;s busy, it's expensive, The we checked in to Mata Rocks and the view from our room changed our mood: blue waves, sandy beach, pelicans gliding overhead and no loud music or npisy tourists....bliss! All rooms are failry large, great showers and the best drinks sereved at teh hotel's bar. We could have stayed in those hammocks on the beach forever....Breakfast is a disappointment but then it is just 'complimentary', and it depends who's shift it is to be there (its served on the bar outside), most staff are very friendly and willing to cut another fruit or make another coffee - some are so grumpy and miserable you dont even want to ask. But for us this did not dampen our stay and although we would not go back to Ambergris - we definitely preferred Caye Caulker - Mata Rocks is at the right side f the island to stay. Do take the free bikes and ride over the bridge to the greener and quieter part of the island. And do try the amazing chicken served from a street kitchen near the hotel, mhhhh

  • Stayed: March 2013, travelled as a couple
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Thank austriannomad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 March 2013

My girlfriends and I stayed a week at the Mata Rocks Resort. It was perfect for us because it wasn't a slick place, and because of that it was very comfortable. It's small enough so that everyone who wants to know each other will. Those who prefer privacy will have it. The staff members were all helpful. Both Creselda and Sherilyn were not only helpful, but fun and interesting. Creselda gave us a number of history lessons on the area. Our stay was low-key, relaxing and fun.

Room Tip: Suite 3 will be my next selection - it directly overlooks the ocean from the second floor. The othe...
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  • Stayed: March 2013, travelled with friends
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1  Thank Robin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mata Rocks Resort

Address: 45 Coconut Drive | PO Box 47, San Pedro, Ambergris Caye, Belize
Region: Belize > Belize Cayes > Ambergris Caye > San Pedro
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Airport Transportation
Hotel Style:
#15 Top resorts Hotel in San Pedro
#17 Family Hotel in San Pedro
#22 On the Beach Hotel in San Pedro
#29 Romantic Hotel in San Pedro
Price Range: £87 - £201 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mata Rocks Resort 3*
Number of rooms: 17
Official Description (provided by the hotel):
Intimate beachfront hotel providing personalized service in a casual atmosphere. Located one mile south of San Pedro on a beautiful sandy beach. All rooms and Jr. Suites have ocean views, A/C, cable TV, mini-fridges, coffeemakers, hair dryers, safes. Some rooms have kitchenettes. Complimentary continental breakfast, daytime use of bicycles, and taxi transfer upon arrival/departure are included in room rates. ... more   less 
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Also Known As:
Mata Rocks Hotel San Pedro
Mata Rocks San Pedro
Mata Rocks Resort Belize/San Pedro

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