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Portofino Beach Resort
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601 - 606 of 690 reviews
Reviewed 29 May 2009

Staff was amazing, food was amazing. All trip and plans were setup by them. Sit at the bar and have a drink with Orvil the bartender =)

  • Stayed: May 2009, travelled as a couple
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Thank MotoMadness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2009

Amazing resort with the best of staff. We stayed in the vip seahorse cabana which was fantastic and i would highly recommend it! As you walk out of the Cabana you step onto beautiful white sand and all you see is Palm trees, the pool (which is great) and the amazing blue waters. All the staff are phenomenal and cannot do enough to make you'r stay as great an experience as possible. Orville and Rafael are great and like they say they will serve drinks and stay open till you fall off the stool... never a bad thing...Rosallee at the front desk will book and give you advice on where and what to do. Sandra and Jan (owners) are great and you'll be sure to have a couple of cocktails with them before the trip is over. All in all we had a fantastic stay and if you are looking for lots of laughs, great service, in a tropical setting this is the place for you!!!

  • Stayed: May 2009, travelled as a couple
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Thank NYCirish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 May 2009

We had an absolutely wonderful time at Portofino! Everyone was so helpful and so friendly! From Mo the boat pilot, to the bartenders Orville and Rafael to Front Desk service provided by Rosalie and Bertha to the warm and welcoming hosts Sandra and Jan! We stayed in the Jaguar Room and it is fantastic! The location is wonderful - far enough from town and close enough to town to be enjoyable! Our snorkeling and diving trips were amazing! We kayaked out to Mexico Rocks from the beach at Portofino and highly recommend it to others!

  • Stayed: May 2009, travelled as a couple
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Thank wddb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 May 2009

My husband and I stayed at the Portofino May 10-16 and couldn't have been happier. We stayed in Room 2 which is on the first floor right next to the lobby/bar. We booked last minute and Rosalie took care of everything. Very easy to call/email the resort directly to book your room. Mo met us at the airport in San Pedro and escorted us to Portofino. Our room was ready when we arrived, so after a quick introduction/orientation to the resort, and a welcome drink we were shown to our room. Being right next to the lobby and bar, I was initially concerned about noise, but never had a problem at all. In fact, I think we had the best view and location. This resort is great for anyone looking to get away. It is somewhat secluded, but still only a short boat ride to town.
Rooms:There is not a bad room on the property, all have ocean front views and interesting decor. We had a small concern with the water pressure in our shower the first night, told the manager of our concern and it was fixed within 30 minutes. We were even shown other rooms available if we wanted to switch. Everyone goes out of their way to see you have everything you need.
Food: The restaurant is very good. We always left very full. Continental breakfast is included with room rates. However, there are lots of good places/street vendors in town and we loved the food at Wild Mango's, Elvie's Kitchen, and Waraguma. Food on the island is, well, island priced. We always had breakfast at the resort, then either lunch or dinner in town. Portofino has a great bar, Margaritas are the best. No mix used. Both bartenders Orvile and Raphael are great and will make anything you ask, and are great with suggestions if you don't know what you want.
San Pedro: We had a great time on a fishing/snorkeling excursion one day. Booked through the resort. If you don't own snorkel gear, just borrow some from the resort, they have great equipment. Anyone at the desk can book days out for you, good to sit back and let them arrange everything. Chicken drop on Wed. night is fun, on the beach just off of the dock. Everyone on the island was very friendly and helpful. We especially liked not being hounded to look at timeshares etc. as we have found happens alot in Mexico. Overall this was the best vacation we have experienced and plan to go back. If you are looking to stay on the island please try Portofino, you won't be dissapointed. We are hoping to be back for New Year's.

  • Stayed: May 2009, travelled as a couple
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Thank ginamullins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 May 2009

This review is long overdue. We went on our Honeymoon (Sept 2007) aware we were off season and there would be some construction, but the construction was right outside of our window. We spent two sleepless nights in a beach bungalow before we were upgraded to the second floor of the mansion for the rest of our stay. I'm sure the place looks beautiful now that the construction is complete. Marlon is a great manager, Rafael is an awesome bartender and Jan and Sandra are both wonderful owners; they were very concerned about our satisfaction (and also fun to drink with!) The Sea Taxis were really fun to take into town from the secluded resort, the food was great, the resort was clean, the staff was helpful and friendly. The only complaint was the sea grass in front of the resort was pretty dense and made swimming right off the beach difficult but they provided kayaks so we still had some fun snorkeling from the resort. The resort had recently partnered with Ecologic Divers, which we also highly recommend for dive trips and certification. Thank you, Portofino.

  • Stayed: September 2007, travelled as a couple
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Thank stargazer11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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