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“PARADISE! Wonderful Staff! GORGEOUS VIEWS!”
Review of X'tan Ha Resort

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X'tan Ha Resort
Ranked #12 of 54 Hotels in San Pedro
Certificate of Excellence
Los Angeles, California
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“PARADISE! Wonderful Staff! GORGEOUS VIEWS!”
Reviewed 31 August 2014

X'Tan Ha Resort is just paradise! The room views are absolutely incredible and the staff is so kind and helpful. We had an incredible trip to this resort and will definitely be back. The rooms have cold air conditioning which really makes it comfortable during the heat of the day and when sleeping at night. The food in the restaurant is AMAZING. The resort is remote but that is one thing we loved about it. I highly recommend this resort and Oliver is such a sweet and caring manager. He really wants you to have the best time! Raul at the restaurant was so kind and helpful and so was Eddie. The beach bar is FANTASTIC and the tours are very easy to set up. We Kayaked out to Mexico rocks and snorkeled around and the stand up paddle boards are fun to use too. They make everything very convenient. We will be back!

Room Tip: The ocean front rooms are the best. Especially on the 2nd floor. Incredible ocean front views.
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  • Stayed August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
3 Thank Tishabla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oliver D, General Manager at X'tan Ha Resort, responded to this review, 20 September 2014
Thank you for choosing X'tan Ha for your recent vacation. We are so pleased that you enjoyed our accommodations, service and amenities.

Thanks also for the shout outs to our amazing staff. We have shared this with them and are all pleased to have made a positive impact on your stay.

Be sure to contact us directly when you are ready to return. We look forward to hosting you again.

Sincerely,

Your caring and sweet Resort Manager :)
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (244)
Date | Rating
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English first
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 30 August 2014 via mobile

This resort was our final stop on a 3 country adventure through Central America! After having spent the previous four days in El Salvador, Guatemala and Belize City; this was a welcome place to relax.

We took the water taxi from Belize City to San Pedro and met our hotel receptionist on another dock in the area. She called the complimentary water taxi to come pick us up and it was about a 15 minute boat ride to the resort. When we got off the dock we were handed rum drinks and greeted with cheery hellos from the patrons at the bar on the water! A great way to start. :)


We were then escorted to our room with a perfect view of the ocean. It includes a sitting area, stove, microwave, mini fridge, coffee maker and coffee and a hair dryer. Very nice island decor.


Now, keep in mind this is a very rural resort. There is one restaurant and a bar and that's it. We recommend you bring snacks and rum to keep in your room! Prices on the resort were in line with other restaurants on the island and main land, but they were all higher than comparable restaurants in the US. Breakfast is a flat $10 pp and lunch and dinner vary.


Much of our time was spent at the bar and adventuring around the island using the free kayaks, paddle board and water trampoline!

Overall a great place to relax and enjoy Isla Bonita!

Stayed August 2014, travelled as a couple
Helpful?
3 Thank Adventurecouple822
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oliver D, General Manager at X'tan Ha Resort, responded to this review, 20 September 2014
Thanks for including us as part of your adventure in Central America. We are so pleased that you enjoyed our accommodations, service and amenities and look forward to hosting you again.
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Port Saint John, Florida, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 August 2014

If your looking for a little "off the beaten path" this is the place! The resort is exactly as it appears on the website. Beautiful grounds, VERY well maintained, they clean the beach every morning, fresh picked flowers in your room (from the grounds) and San Pedro is only a short taxi boat ride away (cost was comparable to a cab in most cities) we enjoyed the fact that we were somewhat secluded. The food was great, service was impeccable, and they went out of their way to make our stay comfortable and enjoyable. Their on site tour operator, No Worries Tours was great, if your a diver ask for Chabo, I've been diving for over 30 years and he was one of the best dive master's I've ever dove with, forget the rest, book your dives with him. Shout out to Junior at the bar, awesome guy, and Eddie, our favorite server at the restaurant, he was very friendly, attentive and always smiling. The whole staff here are awesome. The housekeeping team decorated the bed in my sister's room for her birthday and was nothing short of art, all spelled out with local flower pedals, amazing! We would not hesitate to stay with them again.

Room Tip: 2nd floor rooms have the best view and ocean breeze's, book the beachfront room.
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  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
1 Thank Bill M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oliver D, General Manager at X'tan Ha Resort, responded to this review, 20 September 2014
Thanks again for choosing X'tan Ha for your recent vacation. We strive to provide professional and personable service and are so pleased we achieved this for your stay. We will be sure to pass on your shout outs to the staff and look forward to hosting you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Genova
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 August 2014

X Tan Ha is a very nice place and I appreciated to stay there.
In terms of quality I have to say that quality of sleep was not good: too soft mattresses and air conditioning was very noisy. No wireless connection was working in the room and to get connection you have only to stay arounf the pool zone.
In any case another weak point is that , due to the fact that the only way to reach San Pedro is via Costal Express that costs (special price) 16 US$ back and forth and not always respects the schedule, the opportunity to enjoy San Pedro is reduced. So you have to enjoy only the existing restaurant that has a very limited and standard menu and is for sure not cheap.
Generally speaking, the costs for any additional activity are from my point of view unreasonably high: check for example a simple dive at Blue Hole.

So, good stay but expensive and not always comfortable.

  • Stayed August 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
3 Thank FCAPRINI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oliver D, General Manager at X'tan Ha Resort, responded to this review, 20 September 2014
Thanks again for choosing X'tan Ha for your recent vacation. While we are pleased that you found your overall stay to be "good", we are certainly disappointed we were not able to achieve a 5/5 rating from you.

Thank you for pointing out that the air conditioner was loud, we apologize for this inconvenience and have had this addressed by our maintenance team. We are also currently upgrading several areas of our infrastructure on property.

It is true that we are located 7.5 miles north of San Pedro town and this might not be ideal for all travelers. We do work hard and will continue to, to offer our guests value by way of reasonable rooms rates, subsidized water taxi tickets and more.

In addition to our onsite restaurant, some guests may opt to have their suites provisioned prior to arrival. In order to provide more options, our guests also have the choice of several area restaurants offering complimentary boat transfers.

We do hope that we will have another chance to host you and earn a 5/5 rating from you in the future. To all potential guests, we ask that if you ever experience any challenges or issues during your stay with us, that you please let us know and give us the opportunity to make things right while you are still on property.
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Bend,OR
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 22 August 2014 via mobile

My husband and I were celebrating our 13th anniversary, a nice little getaway w/o our children. We loved this place. Cannot wait to return and bring our kids. They will love it too!

No, no perfect. As you have seen in other reviews there are issues w/the water and distance to town. The food is very expensive, but with out a doubt one of the most enjoyable vacations I have had. Being a bit away from San Pedro I think is more relaxing and the value of this place (both monetary and the unbeatable service) more then makes up for the distance from town.

Amazing beach w/lots of toys and lounge chairs. Always kept in top condition by the tireless staff. The room was very comfortable, awesome bed, new towels and ice cold a/c. Toiletries could be better and sometimes not restocked. The kitchenette was great.

When I come again, will pack an entire suitcase of pasta, p.b., rice, snacks and other non- perishables. Groceries are just very expensive, $7 for a bag of chips! Get duty free booze in Belize City airport. Actually got us through customs faster:)

Be sure you contact the hotel if you don't book direct and the will help w/your transportation there. We did and it was seamless. The flight ( highly recommend over ferry) and private boat was quite enjoyable!

The bar was fun, loved bar tender Obie. Could be improved w/more snack option. Take advantage of happy hour. You can order from the restaurant delivered there as well. Preferred the ocean view/breeze and jovial environment to the restaurant.

Sweet Philip took us out to the Mexican Rocks on the Hobbie Cat. He didn't just drive the boat but actually hoped in the water with us and gave a tour! Some of the best snorkeling I have done! Sharks, rays, tons of fish and coral. All for the price if snorkel rental. What a deal!!! Some said it was better then the paid excursions.

Would skip No Worries though aside from snorkel rental. They are a lot more expensive then others and sometimes for lesser services (Ferry vs. flight, etc.). We used Jungle Trek for our Xunantunich/Cave Tubing. Highly recommend the trip and co. Loved it!

Also would not recommend Mambos. Overpriced and overrated.

Book this place already, you won't be disappointed!

Stayed August 2014, travelled as a couple
Helpful?
3 Thank Bendmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oliver D, General Manager at X'tan Ha Resort, responded to this review, 20 September 2014
Congratulations again and thanks for choosing X'tan Ha to celebrate your recent anniversary.

We are so pleased that you enjoyed your stay and thank you for taking the time to write such a detailed review and sharing your experience with other travelers. Of particular assistance, is your recommendation to contact the resort to make transfer arrangements between Belize City and the island of Ambergris Caye. We are pleased to make these arrangements for our guests and it also assists us with scheduling and other logistics along with making our guest's arrival/departure experience better.

We wanted to let you know that the resort is currently upgrading the water system and other infrastructure on property.

We are also very excited that we will be upgrading our in-room toiletries at all Sandy Point properties with a new exclusive line for our resorts in the upcoming months.

Looking forward to hosting you again and meeting your kids this time.
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San Pedro, California
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 22 August 2014

There is so much to say, so I’ll get right to it. Upon our arrival to Belize, we transferred flights from our international airline to our Tropic Air "puddle hopper," which took us from Belize City to San Pedro. Although you can reach San Pedro by boat as well, we highly recommend that you make use of Tropic Air. It is much more convenient and cuts the travel time considerably. Either way, the staff at X'tan Ha will help you to arrange your transportation to and from the resort.

Once we arrived to San Pedro, we were met by a representative from Sandy Points (the parent company to X'tan Ha) who helped us with our bags and escorted us to the water taxi. Raphael, the captain, was super nice and a wonderful introduction to the people of Belize. He was right when he said that X'tan Ha has the best beach in the Caye. When we docked, Christian immediately greeted us with a most welcomed Rum Punch, cold face towels and a warm smile. Christian politely introduced us to all of the resort staff that we encountered. From the grounds keepers to the office workers, it was clear to see that the employees were friendly, helpful, appreciated the locale of where they worked.

Once we entered the office Christian introduced us to Oscar, the manager. Oscar checked us in and took us to our villa. As we walked by the beach, we were in awe by the sheer blueness of the water, majesty of the sky, and absolutely beauty of the entire country. With the sugary sand underfoot and our drinks in hand, we approached our villa. When Oscar opened the door and gave us the tour, the two of us both decided that we were in love with this place. The private patio overlooked the pool and also featured a hammock and a gorgeous ocean view. We cooked simple meals in the quaint kitchenette that included a two-burner stove, a single basin sink, and refrigerator. We were able to relax in the living area on either the futon or the armchair, while the bedroom had the most comfortable bed I have ever had in a hotel room. The bathroom was nice but did not seem to have fresh water all the time so do not use to brush your teeth or drink. Yes, the wifi was weak, but if you are that worried about the internet connection, then you are doing it wrong. Overall, the room was awesome and quickly seemed like home.

As stated above, the beach sand was sugary and the water was like being in the bathtub. As I am sure you have seen in the brochure, there are SUP boards, kayaks, pedal boats, snorkeling equipment, and a Hobie Cat available for guest use. These were almost always available during our weeklong stay. There was an inordinate amount of sea grass that had washed up on the beach but the grounds men worked all day to clear it out. We could tell that the people at X'tan Ha wanted us to have the best experience that they could offer. Be on the look out for baby sea turtles and colorful fish directly off shore. If you go a little deeper you can possibly see nurse sharks and stingrays!

We did go on an excursion with No Worries Tours that operates literally on the resort dock. We traveled with Keith to the northern tip of the country to see the Mayan temple ruins then we took tubes through rivers that traversed underneath mountains. It was awesome! No Worries also offered fishing trips, snorkeling trips, and other adventures. Though you can book other tour guides in San Pedro, we highly recommend No Worries for their ease, knowledge and convenience. Keith was smart, witty, entertaining and knowledgeable about everything from the national politics to which termites we could eat. He was so cool and very proud of his country!

While the bar may have been a little pricey, Obie and Tony were definite mixologists! Their drinks were delicious and strong (if you like it like that). All the bartenders were super nice and personable as they made you feel right at home. That is if your home rests two feet above the Caribbean Sea! Plus, they had a decent happy hour as well!

If there was a low point to the trip, I would have to point to the Temple Run Tavern. This is the restaurant on the resort itself. The prices were pretty high and the service was on "island time." With that being said, Joshua and Eddie were both super friendly and courteous and the food was quite good. However, you can get away with only eating there sparingly throughout your stay if you utilize your villa's kitchenette.

Take an opportunity to go into the town of San Pedro, if just go shopping for souvenirs and groceries. Prices are about half of the US dollar, so your money can go further. Mata Grande offers to deliver groceries to your villa prior to your arrival but it is very expensive. Next time, I would eat at the Temple Run Tavern the first night then go into town for groceries the following day. You will also be able to see a very interesting little island town.

Overall, I cannot say enough about our experience at X'tan Ha (although it looks like I have tried.) Our stay was more than I ever anticipated as we enjoyed the resort's activities, amenities and people. The staff at the front desk, the maid service, the grounds men, the bartenders and servers, the tour guides and the management personnel all seemed to become friends by the time we left for home. Oliver, Saul, Christian, Obie, Tony, Hil, Eddie, Joshua, Giselle, McKayla, Martha, Oscar, and Felipe all came out to say good-bye to us. My fiancé and I were sad to leave as much for the people as we were for the resort itself. This feeling we found at X'tan Ha was a microcosm for the entire country of Belize. I have traveled the world a bit and this was truly one of the friendliest places I have ever encountered. It was simply UNBELIZEABLE and we are already planning to return!!!

Room Tip: Lower villas have easy access, while uppers seem to have better views. All rooms seemed quiet
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  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
6 Thank Daniel H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oliver D, General Manager at X'tan Ha Resort, responded to this review, 20 September 2014
Dear Daniel and Anna,

Thanks again for choosing X'tan Ha resort for your recent vacation. We are so happy you enjoyed the resort and our service as much as we enjoyed hosting you.

It warms our hearts to read your detailed review and we want to sincerely thank you for taking the time to share your experience with other travelers.

Congratulations again on your engagement, might I suggest a destination wedding?

Looking forward hosting you again!
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Jenks, Oklahoma
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 21 August 2014

This is our families second visit to X'Tan Ha. Still LOVE it! We stayed last year (June 2013) & again this year (July 2014). They've added lots of very nice "little" touches.

This time around we booked an Ocean Front room (upper level) - that's the ONLY way to go. You get a continuous breeze (keeps the mosquitoes completely away), a breathtaking view & a hammock to take an Oceanside nap in.

We were thrilled to see a familiar face - "Hill" was still at "X'Tan Ha - but in a different way. He now has his own Dive Shop right on the resort property - "No Worries Tours" (see separate Trip Advisor posting & lots of pics). He can set you up with it all: We rented Jet Ski's, Lobster Spear fishing & sardine catching (Kali says "Thank you"). He has a team of really great guides working with him. These guys really know their stuff! Most of all Hill & an awesome guide (Joey I think is his name) gave us a VIP tour to Hol Chan & Shark Ray Alley. This was a once in a lifetime event for us - Sharkboy (Cale) & family/friends will have lasting memories of that day forever. I could never repay you enough for that amazing experience!

The restaurant was great. I've seen a few postings complaining of food, service & even prices. I don't get it?!? Eddie - your service was fabulous .... You 2 guys ROCK in there! Keep on doing what you're doing!

Our kiddos had another great time ordering drinks & hanging out with the Ocean Front Bar staff (a ton of thanks Obie & Tony). Shirley Temples were my kids favorite non-alcoholic drinks this time around (since the island distributor was temporarily out of Root Beer).

The grounds were kept immaculate thanks to Saul & the guys. Saul thanks for the fresh coconuts & being so kind to our little "Princess".

We really enjoyed our nighttime strolls on the dock with the Security Guard. He pointed out Ocean life to us and told us all about Belize. Great way to end the day!

Pre-ordered groceries from Mata Grande again. Highly recommend this service, makes a vacation so much easier to have items delivered (who wants to grocery shop on vaca??). You MUST try the Homemade Coconut Ice Cream - to die for!

So many special things everyone did daily at the resort to make our family & friends stay special - I can't list them all!! We hope to be back next year, and the year after that, and the year after that!

Thanks for everything Miriam Cucul...but we missed seeing youl!!!
See ya next time Buddy (resort pet) :-)
The Streater Family

  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
3 Thank Team_Streater
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oliver D, General Manager at X'tan Ha Resort, responded to this review, 20 September 2014
Thanks for choosing X'tan Ha again for your vacation. We are so glad that your group had as much fun staying with us as we had hosting you.

Thanks for the shout outs to the staff, I have shared these with them and they are very happy to know they helped make your stay special.

Looking forward to hosting you all again next year and the year after that...
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Additional Information about X'tan Ha Resort

Property: X'tan Ha Resort
Address: | 7.2 Mls. North, San Pedro, Ambergris Caye, Belize (Formerly Belize Legacy Beach Resort)
Phone Number:
Region: Belize > Belize Cayes > Ambergris Caye > San Pedro
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
#7 Top resorts Hotel in San Pedro
#10 Family Hotel in San Pedro
#11 On the Beach Hotel in San Pedro
#13 Romantic Hotel in San Pedro
Price Range (Based on Average Rates): ££
Hotel Class:3 star — X'tan Ha Resort 3*
Number of rooms: 32
Official Description (provided by the hotel):
Escape to a tranquil, luxurious and romantic destination at X'tan Ha Resort, located just 7.2 Miles North of San Pedro Town. This truly exotic, tropical resort offers one bedroom suites, with spacious kitchens and living areas. Each villa offers a private verandah overlooking the pristine Caribbean Sea. X'tan Ha offers complimentary water sports- kayaks, paddle boards, paddle boat, hobie cat sailing, and a water trampoline. X'tan Ha offers complimentary transfers upon arrival/departure from/to San Pedro town upon arrival and departure. ... more   less 
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Also Known As:
Belize Legacy Beach Hotel San Pedro
Hotel Belize Legacy Beach
X'Tan Ha Resort Belize/San Pedro

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