the hotel itself is pretty good, though the rooms are small and cramped. nice garden area with small pool, though it doesn't get much direct sun. free wi-fi. tv in the room but it didn't really work. based on the above, I'd stay there again. However, the staff are something else - rude, cheap, unfriendly. They have no concept of customer service and seem to almost resent having to deal with their customers. Every request or question was met with a scowl. Straight out rude. And if you order anything from their restaurant/store expect to be scammed - my friend ordered sweet & sour fish. It was tasty enough but the sauce came in a separate tiny bowl. When she asked for more sauce (coz there was not nearly enough for the amount of fish provided) they said she had to pay extra for it! I'd understand if she asked for more fish, but for the sauce!? When we asked for ice for our drinks, which they got from the attached store (which is owned/run by the same family) they charged us for it.
Purely due to the unpleasant staff I would not stay there again.
- Official Description (provided by the hotel):
- Welcome to China Town Hotel, located on one of Belize's most peaceful island, Caye Caulker. Our hotel offers a quality of service that will appeal to all sectors of the guests. From the moment you step into our reception area, you will be greeted by our courteous and friendly staff members that will offer you all the service that you will need to make you feel right. China Town Hotel is a very short walking distance from one of the main entry of the island. The water taxi terminal. It's also a block away from the captivating waters of the Caribbean Sea. Many of the main business are only minutes away from our location such as the local bank with ATM, Pharmacy, BTL, Caye Caulker Airport and golf cart rentals. We are also one of the few hotels that have their own restaurant and supermarket and bar. Perhaps, it's the simple pleasures that will delight you the most, if you can take advantage of the roof top that's fully equipped with relaxing lounge chairs. Just lay back and soak up some of that Belizean Sun Shine! ... more less
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