We stayed at China Town Hotel for a week and were completely shocked by how rude the staff were to all 4 of us during our stay. Not only were they unhelpful and unwelcoming, they went out of their way to be rude to us. We put some clothes in to the laundry and they returned covered with bleach stains. The Manager informed me that this was essentially my fault as some clothes develop bleach stains from fabric softener (??!!). As these were plain cotton dresses, this explanation was highly unlikely. They did not apologise in any way for the fact they had essentially wrecked several items of clothing, and were very reluctant to refund me the cost of the laundry - in fact they would not provide the refund straight away. As for the room, we paid more for air conditioning that didnt work, there was all day construction noise outside our room which they did not inform us of when we checked in and there was a dead mouse floating in the pool. This is definitely the worst hotel I have ever stayed at and I would strongly reccommend that you look for alternative accomodation on Caye Caulker.
- Official Description (provided by the hotel):
- Welcome to China Town Hotel, located on one of Belize's most peaceful island, Caye Caulker. Our hotel offers a quality of service that will appeal to all sectors of the guests. From the moment you step into our reception area, you will be greeted by our courteous and friendly staff members that will offer you all the service that you will need to make you feel right. China Town Hotel is a very short walking distance from one of the main entry of the island. The water taxi terminal. It's also a block away from the captivating waters of the Caribbean Sea. Many of the main business are only minutes away from our location such as the local bank with ATM, Pharmacy, BTL, Caye Caulker Airport and golf cart rentals. We are also one of the few hotels that have their own restaurant and supermarket and bar. Perhaps, it's the simple pleasures that will delight you the most, if you can take advantage of the roof top that's fully equipped with relaxing lounge chairs. Just lay back and soak up some of that Belizean Sun Shine! ... more less
- Reservation Options:
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