After reading the reviews on this site we booked a 1/2 day tour and took our own gear, since some people had commented on their gear. We were surprised when we had only one guide and 8 passengers. It ended up that our personal snorkel tube was not working right and we were able to use some of theirs that they had on the boat. Mario Jr. was definitely annoyed with us, two 50 plus that were not strong swimmers. We had told them that we had snorkeled in Hawaii with no problems which was the truth. We did fine once the equipment problem was settled and so he took off, he lead the group out into the channel and we could not get back to the boat with out his assistance. Let me assure you he was less than reassuring. The sea life at Corral Gardens was beautiful and we would have been fine if he hadn't led us too far out into the channel. Next we stopped at the Swash, I stayed on the boat, knowing I was scared and exhausted. I also was wanting to see the last stop, Shark Ray Alley. He said it was a free snorkel, and 6 of the others jumped into the water. He stayed at the boat, swimming around cleaning the bottom of the boat and later using his cell phone. He paid no attention to the customers, not even offering a hand as they came back in the boat. My attention was constantly watching my husband and daughter ready to start screaming for help if needed. Our last stop at Shark Ray was interesting. He spent his time throwing bait to the sharks one saradine at a time, throwing a conch in, letting them eat the snack and then diving off the boat to retrieve it and rebait it. Meanwhile the snorkelers were ignored once again, 2 in our group were pulling on the rays tails and grabbing at the sharks. We did not get the rum punch, we got a shot of rum. The price of $30 was reasonable, but not comparable to other tours that took 2 guides and went out to the sites more than 5 minutes from Caye Caulker, we didn't realize it was a local site and therefore not comparable to other tour providers. As we told others about our poor experience, they shared other stories that indicates this is a company that should only be used by strong, healthy snorkelers. When we returned Mario Sr. asked about our trip and I told him I was very nervous, he asked why and then shrugged and said it was time for free swim...so it is there policy to clean the boat while customers snorkel.
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