After traveling for 90+ days, this was the worst experience we had with any staff at any of the places we stayed. We were quoted a price and they tried to increase it upon arrival. When we questioned the increase, the lady argued with us, often raising her voice and being totally unprofessional. She was extremely disrespectful, trying to blame their inability to organize their reservations on us. After going back and forth for 20 mins, she finally agreed to the price originally quoted and honored our reservation, but made snide remarks under her breath. All the hastle pretty much ruined our experience. We moved to a much better place after our second night.
- Official Description (provided by the hotel):
- Costa Maya Beach Cabanas is your home away from home. We are located by the split. The Northern end of the main island. We have a small beach in front and great dock complete with palapa hut. A very popular hangout with our guests. All of our rooms have air conditioning, fridge, coffee and cable TV. We have chairs and hammocks for all of our guests to use. Free use of Canoes and Bicycles and we also offer wireless internet service. Each of our six cabanas are different. Three Beachfront view and 3 partial beachfront view. Our most popular being 6 and 5, which is currently being renovated for the upcoming season. We are a local family that have lived here all our lives and we hope you come to enjoy our little piece of paradise. Thank you Rosado Family. ... more less
- Also Known As:
- Costa Maya Beach Cabanas Hotel Caye Caulker