Well, let me start by saying that this place could be IDEAL. Management of this place either doesn't know customer service or they don't care. I'm not talking about on Island managers, but, owners and upper management. By the way reservations are taken in Houston, the main offices for Turneffe Island Lodge, not agents. During the time we stayed there they "lost" guests, forgot about them until half their trip was over. Absolute rudeness from managers to some guests, not all but some, they had their favorites. Offensive behavoir to some older guests that travel alone. All suggestions and comlaints were ignored, and any communications with management were met with an attitude of no one cares. In my opinion this is because of the upper Management's total lack of respect for guests AND their employees. Like I said this place could be ideal if they make some changes. ???
- Official Description (provided by the hotel):
- Turneffe Island Resort is a secluded 14-acre private island located 35 miles off the coast of Belize. We offer 7 night, 4-night, and 3-night Diving, Fishing and Resort packages. Packages include airport transfers, deluxe lodge accommodations, scheduled activities, all meals and hors d’oeuvres served throughout the day. All accommodations are located on white sandy beaches. All rooms include indoor and outdoor showers and spectacular ocean views. ... more less
- Reservation Options:
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- Also Known As:
- Turneffe Island Hotel Turneffe Islands
- Turneffe Island Lodge