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“Touring Belize” 5 of 5 bubbles
Review of UpClose Belize

UpClose Belize
More attraction details
Attraction details
Owner description: Born and raised in this jewel we call Belize, we are the Belize Adventure Experts you can trust to help you plan your best Belize vacation. We GUARANTEE that we can create a vacation experience in Belize unique to your interests, while matching your budget. Our itineraries are completely free, and with no obligation to book! Give us a try - there is absolutely nothing to lose and a wonderful vacation in Belize to gain! We have never met a budget we could not match - ever! We have never had an itinerary too complex to complete - including overnight side trips to Mexico & Guatemala!
Useful Information: Activities for young children, Activities for older children, Bathroom facilities, Wheelchair access
Minnetonka, Minnesota
Level Contributor
131 reviews
29 attraction reviews
common_n_attraction_reviews_1bd8 29 helpful votes
“Touring Belize”
5 of 5 bubbles Reviewed 11 March 2014

We arrived Belize via a cruise ship wanting to visit a Mayan site. We never join the ship's shore excursions as they're like herding cats. We want something personalized and, preferably, private. So we're always looking to find a great local tour company.

After considerable research, we found Kim and her team at UpClose Belize. She was very patient in answering our questions and making recommendations about which site or sites to visit.

Everything happened exactly as she said it would. Our party of 3 were met at the cruise terminal by a great tour guide who drove us through Belize City and the countryside to a boat landing on the New River where another guide took over for the 45 minute boat ride to Lamanai, an extraordinary Mayan site located in the north of Belize in the Orange Walk District.

The boat ride include stops to feed monkeys, view reptiles, bats and other flora and fauna, as well as a Mennonite community. Allan, our guide was very knowledgeable about his country and made us feel like family, rather than a customer.

Upon arrival were provided with a delicious lunch followed by an extensive, take-your-time tour of the site. Allan's knowledge of the site and its place in the Mayan world was very helpful. All in all, it was a great experience and we will definitely use Kim again on our next visit to Belize.

We strongly recommend Kim and her team to anyone visiting Belize.

Visited February 2014
Helpful?
1 Thank HowdyDoody4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Date | Rating
  • English first
  • Any
English first
Bay City, Texas
Level Contributor
11 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
“Belize Adventures...Up Close Belize by Kimberlee Chanona”
1 of 5 bubbles Reviewed 17 February 2014

This was not a good experience. Kimberlee did not show up despite our paying almost $100 each for the 4 of us. An inexperience guide was substituted. The AC did not work in the van.....so the guide said we should drive with both sliding doors open. Part of the tour was supposedly to a baboon sancturary, which had no baboons, except a couple of sleeping spider monkeys and a band of Rastas living there trying to make monkey sounds to call monkeys for us . After 30 minutes of Rastas making monkey call sounds, we had more than enough. Do not waste your money like we did ours......better just to use the Bodden tour instead.

Visited February 2014
Helpful?
1 Thank earl04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pittsburgh, Pennsylvania
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
“This was the best most individualized trip possible.”
5 of 5 bubbles Reviewed 19 January 2014

Kim was patient kind and easy to reach while on the trip. The itinerary was based on our specific individual family needs and she helped us plan perfectly. She spent hours getting to know us and our preferences and pulled it off without a hitch once we arrived. The drivers and guides were knowledgeable and friendly and we will never forget Alpheus our driver and tour guide who took such care of us. This trip was far beyond our expectations in every way.

Visited December 2013
Helpful?
1 Thank margaretfische
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
north carolina
Level Contributor
542 reviews
257 attraction reviews
common_n_attraction_reviews_1bd8 207 helpful votes
“Disappointed but all worked out thanks to Kimberlee.”
4 of 5 bubbles Reviewed 18 January 2014

Kim was very good about communicating the different options and generally quick about responding to emails. We decided to book the small group snorkeling with UpClose Belize because the other vendor we wanted to use required a minimum to run the tour and we were only two.

Upon arriving in Belize and heading to Sea Sports Belize to catch our boat, we found out our tour had been cancelled by the provider because of low participation. Needless to say we were disappointed but Kimberlee had worked to find us a different tour we could take. It turns out she had someone at the dock waiting for us but we weren't expecting that so we didn't see our names on his sign. Once we found him, he connected us with Herman who helped us get on a less private and much less interesting snorkeling tour.

Kimberlee was very apologetic and refunded our deposit very quickly. It wasn't her fault but if you are a small group be prepared that your tour maybe be cancelled. If you are a larger group I see no reason not to book through UpClose Belize.

Visited January 2014
Helpful?
Thank anonymoussfh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tarzana, Ca.
Level Contributor
7 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
“Very Disappointed”
1 of 5 bubbles Reviewed 14 January 2014

We had planned a trip with Kim emailing back and forth. I explained what what we wanted to do and she quoted me a price, agreed and gave the deposit. Nothing went the way we planned. Our guide was really nice and he was put in a very difficult position. Then when Kim discounted because we did only one thing we planned she forgot to take off other costs. It was the BIGGEST waste of money and a disappointment. Even though Kim had an explaination of why we couldn't go on the airboats she should have known ahead of time. Bad Bad experience. Would never recommend this tour company.

Visited January 2014
Helpful?
Thank ProundGrammy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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