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Ka'ana Resort
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Reviewed 29 January 2010

This was the worst hotel of this type that I have ever stayed in. The rooms were small - there were plastic undersheets, soaps and shampoos never replenished and no drinking water was provided. Staff were unknowledgable about facilities and excursions. Prices were concealed and when the bill came hidden charges were applied, most suprisingly for services provided externally from the hotel. I had food poisoning from the restaurant which lasted three days over Christmas. Hotel is located right beside the Western Highway, which is noisy, and busy. Trucks can be heard and felt by the pool as well as in the room. Truly awful

  • Stayed: December 2009, travelled as a couple
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3  Thank burtonLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 January 2010

Our family of 10 traveled to Ka'ana in December 2009 and we have nothing but AMAZING things to say about our stay there! The staff was extremely generous with their time, patience and assistance in planning our trip. We were a big group with lots of questions and requests and were very appreciative that they were so willing to accommodate us. We have a number of dietary restrictions in our family, for example, and the chef was willing to work with all of them, making special meals (all of which were delicious) and coming out to meet us, etc... The whole staff was very, very pleasant and considerate, making our stay even better. Our excursions were just what we were looking for and the time we spent relaxing at the resort was so nice. The rooms were very comfortable and clean, and the atmosphere was so serene.

  • Stayed: December 2009, travelled with family
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Thank hfamilyb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 January 2010

My wife and I came to Ka'ana for our honeymoon in Sept 2009. It was the perfect resort for us. The service was impeccable, the room was luxurious and clean, and the food was incredible! We booked a package that included several tours -- the Belize zoo, Caracol, ATM cave, and horseback riding at Green Acres. The resort made arrangements for all of the tours, and the guides were top-notch. The ATM cave tour was, by far, our favorite and we would highly recommend it to anyone who enjoys exploring and adventure. We thoroughly enjoyed Ka'ana and would absolutely stay there again. It exceeded our expecations... which is hard to do when you're talking about 5-star resorts!

  • Stayed: September 2009, travelled as a couple
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Thank mbost80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 January 2010

Our stay at Ka'ana was unbelievable. From the minute we arrived to the moment we left, we were treated with the best customer service and attention to detail one can ask for. The grounds, food, drinks, staff, and amenities were all amazing. Everyone on the staff was so friendly and we felt like we had the entire resort to ourselves. WIlbert the staff tour guide is very knowledgeable and will make sure your excursions are unforgettable.

The casita room is spacious, private, and very comfortable. The food is also amazing (I think my wife and I ate almost the entire menu and there wasn't a single dish that didn't wow us). We even got to plant a tree when we departed which was fun and a nice touch.

Overall, Ka'ana ranks among the top resorts I've ever visited, on any continent.

  • Stayed: November 2009, travelled as a couple
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Thank mtbflorida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 December 2009

From the moment you step out of the car and are greeted with your ginger and lime, you know you have arrived at a very special place. I just finished up a stay with this amazing boutique Hotel. Very small, very private, first class amenitities. Because of the small size the attention is very personal for each traveller. ALL of the staff is professional and friendly. They genuinely want to share their country with you and make your stay as pleasant as possible. The owner checked on me each day to make sure I was having a great time. The food is traditional, extremely fresh (most grown local, even on the property) with gourmet touches. Polo the resident mixologist is a skilled bartender and is more that happen to create a very special libation just for you. Just ask him (guava daquiri). Monique in the spa is very skilled and so very needed at the end of a day of exploring the countryside.
Now Wilbur, the hotel guide is so much more than that. He is an expert on the local culture. Under his direction you can trust that you will see the best of the area in the most amazing way. I had private tours and came away with an amazing sense of what Belize is. Whatever you want to do he will hook you up, if you don't he will have incredible suggestions that won't let you down. I came to Belize as a single female and never once felt uncomfortable or unsafe. The people are warm and friendly. If you come to this part of Belize you must stay at Ka'ana, you will not be disappointed!

  • Stayed: December 2009, travelled solo
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2  Thank redtiggrLA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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