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“Beautiful and lovely, especially for the price”

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The Placencia Hotel and Residences
Ranked #16 of 19 Hotels in Placencia
Edmonton, Canada
Level Contributor
50 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Beautiful and lovely, especially for the price”
Reviewed 22 June 2012

Overall I have no complaints at all about his hotel. For the cost we paid, it was extremely well worth it and we felt spoiled and lucky to stay here.

As we booked through sunwing, we had a limited a la carte menu, but there was enough for me (even as a vegetarian) to alternate through the foods. Mainly it was pasta, which was done deliciously.
Also the drink menu was fantastic! Horney monkey and tropical mudslide were great.

The staff were always very helpful, polite and accomodating (example: on our last day, the Kendal bridge flooded/washed away, and Emmanuel at the front desk was a beauty for warning us firstly-saved us a lot of potential headache had we driven there and found out ourselves-,booked us flights to Belize city, arranged a shuttle, called our car rental company. SO helpful!)
The grounds were kept immaculate, the infinity swimming pool was gorgeous, there is a fitness centre (5$ USD per day, not included on the all inclusive deal oddly enough) and our suite was more than enough (king bed, kitchen, 2 tvs, living room).

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank edtu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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332 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (83)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Parry Sound, Ontario, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 17 June 2012

First off---the resort is absolutely gorgeous!! The pool is the most beautiful pool We have ever been in. Belize itself is spectacular. We were the with another couple from April 16th to the 23rd 2012
Our room -- very nice as well. I highly recommend that they change the chairs outside the rooms---very uncomfortable. especially when you are back at your room so early in the evening. When we read about things closing up by 10pm--we never imagined EVERYTHING was closed at 10pm---not even a bar to go sit at unless you wanted to call a cab at $25US and go into town(about 20 min away)
Food --- not bad--but only 6 dishes to choose from. Not impressed with the a la cart. We are used to being served--even at the pool---our glasses are never empty--but at The Placencia you need to get up and go to the bar yourself.
All-inclusive---not really---we are used to having everything included but if you want your fridge restocked with beer--there was a charge---so we would hit the bar at 9:55 and load up on beer to take back to our room. Cappuccinos are not included neither is baileys or kahlua. 4 days into our trip we had to start signing for our food and beverages.
The beach--- couldn't swim in it because of the jelly fish...although watching the pelicans was fun.
Tours--- The Monkey River Tour--fun but not what we thought--the best part of that was eating lunch at Alices--get the fish--delicious! Scuba diving and snorkling That was fun. Book through Eagle Ray Tours not the hotel Take a cab into town and find them---they are half the price.
All in all we will go back to Belize only we will stay else where--(my husband would like to try out Hopkins and check out a resort there).
The staff was very nice but we couldn't help but feel like there was some unrest there. A resident there told us that they had changed the entire staff and brought in a new chef and they were trying to woooo some investors. The owner was very approachable either.
Next year----back to Cuba!! Cheers!!!

Room Tip: Don't put out the extra money for sea view or sea side---all the rooms are great!!
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  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Toni W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver, Colorado
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 15 June 2012

TEN THINGS I LEARNED AT THE PLACENCIA

1. Towels are a luxury item . . . you only get one at the pool.
2. Gift shops are overrated . . . no gift shop, no snacks, no nothing.
3. Construction is relaxing . . . it’s going on everywhere.
4. Beaches can be built . . . just get some sand, dump it and call it “blue waters”
5. Nothing good happens after 9pm . . . lights out at the Placencia Hotel
6. “Gourmet” is just a word . . . a hot dog in rice is a delectable meal.
7. Casinos, Golf Courses, Gun Club, etc. . . . only exist in an imaginary world.
8. You can build a “community” on a landfill . . . just dig.
9. International Airports are imaginary . . . see #7
10. Cheap furnishings are a reflection of the hotel . . . hello, Walmart.

THIS PLACE IS THE WORST. STAY AWAY.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank james T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 21 May 2012

There isn't much that we are not impressed wth our 8 days stay at The Placencia. We normally stayed at Sandals and other 5-Star resorts and initially, we thought The Placencia was a bit inferior. It was quickly changed as we grown to love and adore the quaint surrounding, the lush garden and the beautiful beach. Everyone of the staff were pleasant and delightful. We enjoyed the intimacy and we have never seen any staff worked so hard. Granted the lack of option for a la carte and the buffet were a far fetch from Sandals. We didn't find ourselves mind or complained too much. The surrounding and the staff all but, made up for everything. Their loungers are much nicer than Sandals, so were the Cabanas. We would love to come back, if not for the bottom of the ocean floor. If only they can change that to a sandy bottom. We can't imagine not being able to swim and snorked in the ocean.

Room Tip: We had an Oceanview Room on the third floor. Very quiet and very tranquil. We love the buildings a...
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  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Bushliewoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julia291977, Manager at The Placencia Hotel and Residences, responded to this review, 24 May 2012
The Management and Staff would like to thank you for your very positive review of your stay at our hotel The Placencia. We are very pleased that you enjoyed our quaint surroundings and it makes our staff feel that their contribution is valued by our guest. If only I could solve the bottom of the sea problem I believe I would be getting an hororary award for solving one of the greatest inconvience on the peninsula. We are happy though that we can offer you one of the largest pool in the area.

We would love it if you return and will be more than happy in offering you an upgrade on your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Allen, Texas, United States
Level Contributor
84 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 19 May 2012

We arrived for our 4 night stay and were very pleased upon arrival. We checked in and the room was nice and had a great view of the pool. The best part of our stay was over after the first hour or so.

We drove from the international airport which is about 3 hours and includes the beautiful Hummingbird Highway. Great sites along the way. Since we had made the long drive, we looked forward to a nice dinner at either the Pier restaurant or Dining room. We were the only guests dining at either one and we found the food terrible. My wife and I ordered the "special" which was Red Snapper. The fish was very fatty and we each only ate 1/2 our meal. A nice piece of catfish would have been a serious improvement. We decided we would not be using their food services for the remainder of the trip.

A few days later, we had been out and came back to hang at the pool. Pool is fabulous. We wanted a snack to hold us to dinner. We ordered the Gambarini with Aurora Sauce which we expected to be shrimp with a unique sauce. We were delivered a cheese pizza with a hand full of very small shrimp on top. When questioning the bar tender about the order, he said we got what we ordered. We were pretty certain based on the phone calls to the kitchen while we waited he questioned it too. We did eat it because we were hungry. About 10 minutes after we finished eating, they brought out free pepperoni pizza for everyone at the bar. Did not bother to tell us they were bringing free pizza out. So we paid for food that should have been free. I had them remove the charge at checkout and they reluctantly did so when I mentioned trip advisor. She needed a manager approval before the trip advisor comment and was able to remove it afterwards. Bottom line they need some serious improvement from the food service staff.

We enjoyed numerous other food options and some were reviewed here by us.

We found the room clean but with some shortcomings. We had a room with a full kitchen which was poorly stocked. No glasses so we got glasses from the bar. One bowl, two spoons, one dinner knife, no forks. No cleaning soap so the housekeeper just rinsed our glasses and put them up dirty. My wife's chap stick still on hers. No dishtowels, etc. Basically a kitchen with appliances but no utensils.

The living room furnishings were good to the eye but uncomfortable to sit in for very long. Room had two wicker chairs and no couch. TV only worked two of the four days but that is most likely not their problem.

The staff was professionally polite. What I mean is they only spoke to us if we spoke to them first. The security staff would not speak at all in the evenings. We traveled there on a groupon program and were treated as such. I tried to get info about their diving company and no one would help with that so I used a dive company in Placencia which worked out fine.

The hotel was basically empty during our stay. Might be a stretch to guess 25% occupancy.

The beach was unusable. No one bothers to mention they are dredging for a marina a bit up current making the water murky and leaving a mud sludge about 12 inches deep on waters edge. It was really disgusting. We had ask about the beach quality before booking was told it was in pristine condition.

This hotel is in a beautiful area but I recommend finding one of the many other options in this area. We will not set foot on their property again. Giving them one star because that is the lowest option I can select. With proper management this place could be wonderful but they fell well short of a "resort" experience.

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
14 Thank Neil F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julia291977, Manager at The Placencia Hotel and Residences, responded to this review, 22 May 2012
I would like to thank you for your review on our hotel and it will only enforce our commitment to customer service.
I would like to start off by apologizing for the major confusion with the Gamberi in Aurora Sauce (Appitizer) which is what was ordered by by the guest and Gambertti which is a pizza with tomato sauce, mozzarella, shrimp and garlic which is what the kitchen prepared. I would like to inform that we have taken action to correct this error by putting the order command Pizza Gamberetti. The chef humbly apologizes for the error.
I would like to reassure the guest that the housekeeper carry's a bottle of Joy with them at all time. We have taken note of all the complaints and will be doing our utmost to take corrective meassures not to have this repeat itself ever again.
This feedback is very important to us pleased be asskured we take this seriously.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Frankfurt
Level Contributor
24 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 May 2012

I stayed at the The Placencia Hotel and Residences for two nights.

The rooms, the pool and the whole resort is really clean and beautiful. The breakfast on the water is quite fascinating and the beach invites to take a rest.

The food seems to be very good, too. But I didn't had a lunch or dinner.

Thanks a lot for the nice stay

  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hendrik B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julia291977, Manager at The Placencia Hotel and Residences, responded to this review, 19 May 2012
The Placencia Hotel would like to take this oppoetunity to thank you for your positive review. We take pride in maintaining the rooms, pool and grounds really clean.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 16 May 2012

The Placencia hotel is truly a tranquil place with friendly staff and grounds. This is a gated resort with beautiful views with an almost untouched world of Caribbean waters. Took the snorkel trip and Xunantunich tour during our week long stay. Both were incredible experiences. The snorkel trip ventures out to a protected island area in the Caribbean with chances to see hundreds of species of fish, including lobster, sharks, and sponges. The Xunantunich tour is about 2.5 hrs from the hotel but so worth the chance to visit a piece of Mayan history. Our guide was a local who knew a 1001 bits of trivia about the pyramids, the Mayan history and culture. On the way back we took a quick stop at the inland blue hole for a freezing swim in the blue underground spring water; a nice change from the very hot weather. Everyone we met had a smile and friendly demeanor.
Visited Placencia village and stopped at the Pickled Parrot run by Canadians with dog names "timbit". The Bare Foot bar was also a great relaxing place to stop and watch the world go by (at very good prices).
The room was well kept, clean, modern and came with 100 TV channels, although some better than other. There is internet for a daily or weekly price but a bit unreliable during peak periods.
Consider taking a scuba class before you come or arrange to spend a day with the hotel dive master. If you want the whale shark experience be sure to pick the right week based on the moon cycle.
All said this was a wonderful experience and I'm planning to return again and again to relax next to the second largest barrier reef in the world.

Room Tip: For a few extra dollars upgrading to a Villa is well worth the money and convenience of added privac...
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  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Viking4fun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Placencia Hotel and Residences

Property: The Placencia Hotel and Residences
Address: Placencia Village, Placencia, Belize
Region: Belize > Stann Creek > Placencia
Amenities:
Beach Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
#5 Luxury Hotel in Placencia
#10 Top resorts Hotel in Placencia
#14 On the Beach Hotel in Placencia
Price Range (Based on Average Rates): £££
Hotel Class:4 star — The Placencia Hotel and Residences 4*
Number of rooms: 90
Official Description (provided by the hotel):
The Placencia Hotel is the fastest growing Hotel in the general area offering the finest amenities and service to an ever discerning clientele visiting Belize. ... more   less 
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Also Known As:
The Hotel Placencia
The Resort Placencia
The Placencia Hotel And Residences Belize

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