; We made this reservation based on the positive reviews,However, we were very dissapointed.
.After seeing the deplorable condition of the room we decided to stay that night and move out the next day. We found the furnishing old, tired and peeling ,room dark ,window that doesn't open, bedding shamefully old tattered and appeared dirty, towels discolored, A/C That that was so noisy we had to immediately turn it off, Fridge that did not work, faucet was rusty, shower head was rusty with water stream barley dripping, there is no elevator, so luggages had to be carried up three the flight of stairs, However, the lawn and outside was clean nicely kept. The staff was very helpful.The breakfast was mediocre.However, what was so horrible, was saved by an extremely helpful Alejandra a young woman in the hotel Restaurant, she not only spoke English, she found us a safe and honest Taxi Driver who spoke enough English to effectively communicated with us who took us, around for a very reasonable price .What was so disappointing was honestly saved by Alejandra in the hotel restaurant..
We selected this hotel based on the positive reviews. However, I think we need to be honest in our evaluations, not only for other guests, but also for the owners so that they can fix the problems..,
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- Also Known As:
- Hotel Bresciani Guatemala/Guatemala City