From the moment we walked through the doors there were issues. Make sure you arrive with local currence and the exact amount. We booked online and paid part of the fee ahead of time and they claimed that we didn't book and didn't pay anything. Even after showing them an electronic recipt - the next day we still didn't get the money back we paid for a deposit. The guy who works there was very nice and helpful but the ladies who run the place are a disaster. They didn't keep their word about the free taxi from the airport and when we asked them to pay the driver they refused (even though they are supposed to give you a free ride from the airport.) The breakfast the next day (which was like eating liquid salt) didn't even make up for the fact that we got in late and they didn't have any food available there and didn't know any numbers to anywhere close that could still be open for us to eat. There were no places to put your stuff and you couldn't lock the dorm and there where three men who were constantly trying to go in our room who already had a room. Just a ton of trouble that wasn't worth any of it. Skip this one on your trip to Guatemala- you will save yourself the hassel.
- Official Description (provided by the hotel):
- Hotel Casa Santorini is conveniently located 1 minute from the International Airport, and belongs to the concept of B&B´s in town. We accommodate travellers who are searching for a restful sleep on a convenient budget, highly recommended for travellers visiting Guatemala city, Relax and enjoy in one of our private rooms for 1,2 or 3 persons. Total capacity15 people, Staying in Hotel Casa Santorini you can expect hot water, WiFi, a common resting area, cable TV, videos, internet, fax¬-copy services, an open roof terrace with hammocks and great views, a restaurant area serving ¨mom’s¨cuisine. This is a familiar place with a real cozy atmosphere in safe area. We are happy to help you with any travel needs! ... more less
- Also Known As:
- Hotel Casa Santorini Guatemala/Guatemala City