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“ok but could be better”
Review of Dai Nonni Hotel

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Dai Nonni Hotel
Ranked #11 of 49 Hotels in Guatemala City
Certificate of Excellence
Haleiwa, Hawaii
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“ok but could be better”
Reviewed 6 February 2014

The hotel was very dark, the beds were small doubles and hard, the staff were great and breakfast was not included. For the cost I think I would stay somewhere else next time. It was located close to the airport but it was hard to find somewhere nice with a guatemalian flavor to eat.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Simon W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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196 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (22)
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Clarendon Hills, Illinois
Level 6 Contributor
104 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 25 December 2013

We only stayed one night because we were heading to Lake Atitlan in the morning. This hotel is conveniently close to the airport, clean, and has hot showers. They also serve a very nice breakfast included with the room fee. The only reason I didn't give 5 stars is because we arranged a shuttle through Dai Nonni via email. When we arrived late in the evening, there was supposed to be a green sign with our name, and there was no shuttle to be found. To be fair, we arrived pretty late Christmas Eve. We ended up paying twice as much to get a taxi ($20 US) as what the shuttle was supposed to cost ($10). In the end though it was not that big of a deal and if we find ourselves staying in Guatemala City for a night again, we would be just fine with Dai Nonni.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank Catherine P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
abuelitos, Director General at Dai Nonni Hotel, responded to this review, 14 January 2014
Google Translation
Apreciados Diana Y Baptist... B

Muchas gracias por su amable comentario. Para el personal de Dai Nonni ha sido motivador tenerlos de visita en esta su casa en Guatemala. Esperamos tener la oportunidad de verlos en su pròxima visita a nuestro paìs.
Un abrazo,
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Seattle, Washington
Level 6 Contributor
102 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 15 December 2013

The Dai Nonni Hotel was the perfect place to stay for my first (and only) night in Guatemala City. They had their driver pick me up at the airport. There's little better than seeing a smiling face in a crowd exiting immigration at an airport with your name on a sign. The breakfast was full and very good. The entire staff were just so cute and friendly. I stored my luggage with them after check out so I could visit the National Anthropology Museum before heading to Antigua. I walked three blocks to the Crowne Plaza for a fabulous lunch buffet that day. I would definitely stay here again on my first night to GC.

Room Tip: It's a 3 block walk to the Crowne Plaza for a great lunch.
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  • Stayed November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank ChewelahBer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
abuelitos, Gerente at Dai Nonni Hotel, responded to this review, 14 January 2014
Google Translation
Querido huèsped.

En Dai Nonni Hotel estamos muy contentos por su amable comentario el cual apreciamos por su tiempo dedicado a escribir. Nos alegra haber quedado bien con usted y esperamos poder disfrutar de su visita en otra oportunidad.

Saludos desde Guatemala.
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Singapore, Singapore
Level 4 Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 24 November 2013 via mobile

I stayed in Dai Nonni hotel on 23 Nov for 1 night.
I must commend the hotel staff by the name of Veronica for the prompt confirmation of my reservation upon booking via booking.com. I was also asked whether I need to be picked up from the airport by shuttle for a cost of US$10. Veronica was quick to email me of the changes made to the timing of the shuttle after I notified them of changes to my flight.
I chose the hotel for its close proximity from the airport. It took about 5 minutes by shuttle. Upon arrival, the exterior of the hotel looks like an ordinary house but I was quickly greeted by a friendly staff. Even though the staff at the reception could not speak and understand English, the check in process was rather straight forward which requires me to just fill up a form.
I was then directed to my room. I was pleasantly surprised by the clean and comfortable room. My room was just beside the garden and was fairly quiet with only occasional sound of aircraft flying past. I particularly liked the bathroom for its warm shower and the toiletries provided.
I would have stayed on if I had not made plans to go to Antigua in the morning. I managed to book a shuttle from the same company that sent me from the airport for US$15.
I would highly recommend the hotel to anyone who is looking for a convenient and efficient hotel in Guatemala City to come by here.

Stayed November 2013, travelled solo
Helpful?
Thank Adiemus41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
abuelitos, Gerente at Dai Nonni Hotel, responded to this review, 14 January 2014
Google Translation
Apreciado Adiemus41:

Muchas gracias por su amable comentario, en Dai Nonni Hotel estamos muy contentos y motivados a seguir adelante y esforzarnos en mejorar cada detalle. Lamentamos que el personal de turno no hablara inglés, estamos tratando de mejorar en ese sentido.

Muchas gracias por su visita y e esperamos verlo en un futuro no muy lejano.

Saludos de todo el equipo.
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London, United Kingdom
Level 6 Contributor
146 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed 8 August 2013

We've stayed here now 2 1/2 times. 2 1/2 because when we were last there we changed our plans, left our luggage with them and headed off to Antigua for a few days. Was this a problem? Absolutely not. And that really sums up the hotel. Nothing is too much trouble and everyone from the owner down will go the extra mile to help their guests in whatever way they can. All the normal stuff like pickups (from wherever), transfers, onward bookings, etc up to offering to walk with you to find a delicatessen.

The rooms are clean and spacious and ours came with microwave and fridge. There's no restaurant (except for breakfast), but they have the menus of the local restaurants that offer delivery, there are supermarkets (and that deli!) within walking distance and the hotel will happily lend you everything else you need cutlery, wine glasses, corkscrew etc - so you're set.

I don't know if/when we'll visit Guatemala City again, but I do know that if we do we'll always stay at Dai Nonni!

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank samarangba1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
abuelitos, Gerente at Dai Nonni Hotel, responded to this review, 11 August 2013
Google Translation
Apreciado samarangba1:

Para el personal de Dai Nonni Hotel has ido un gusto tener alojadas a personas tan simpàticas y encantadoras como ustedes.
Valoramos su tiempo dedicado a escribir un comentario sobre nuestro hotel y esperamos poder contar con su próxima visita a nuestro bello país.
Reciban un atento saludo de parte de todo el personal.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Palm Springs, California
Level 6 Contributor
111 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 6 August 2013

In my view this is hardly a hotel and is more a guest house or small inn. The area is a bit spotty and for these prices you might as well stay in the Zona Viva in a better area with better access to night life and restaurants. You may like me get the impression it is close to the airport but not really. Thank God I was awake all night for an early a.m. international flight as the wake up call and cup of hot coffee promised were not there. I had to awaken the on site employee! When brought to the attention of reservations and management the replies were lame and too little too late. Frankly it is baffling to me that this place won a TRIP ADVISOR award hanging at the desk.
You can do better at a similar place nearby at almost half the price or pay just a bit more and be in the Zona Viva where the action is! Bring your own alarm clock and the bugs are biting here too in the Rainy Season so bring your OFF as well. SIGH!

Room Tip: Best room is Number 7 in my view and was lucky to get it.
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  • Stayed August 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LS M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
abuelitos, Gerente at Dai Nonni Hotel, responded to this review, 14 August 2013
Google Translation
Estimado LS M:

Muchas gracias por su tiempo dedicado a escribir.

Por su nivel de instrucción, conoció la ciudad de Guatemala, sino toda por lo menos las partes mas visitadas, por lo que no logramos entender sus comentarios y confusión con respecto a la ubicación del hotel, porque este hotel, siempre ha estado en el mismo lugar, nunca se ha mudado de sitio. Siempre hemos estado a una cuadra de la Avenida de las Américas, la principal avenida de la capital y continuación de la Avenida de la Reforma contigua a la cual se entra a la Zona Viva que tan bien conoce y aprecia. Esta ubicación también significa que estamos a 2 cuadras del aeropuerto, físicamente hablando y a 2.5 km. del ingreso al edificio del aeropuerto Internacional La Aurora. Nuestro anuncio tiene la misma dirección y nos parece extraño que se haya confundido al escogernos para hospedarse.
El precio también lo conocía desde antes de trasladarse desde el lugar donde estaba.
Todas las habitaciones cuentan con reloj despertador en la mesa de noche. El café y el lunch le fueron entregados y el transportista se presentó 15 minutos antes de la hora que había solicitado.
Dai Nonni Hotel no es para un día, es para mucho tiempo y seguiremos luchando para hacer las cosas siempre bien con buen ánimo y con muchos deseos de atender a nuestros actuales y futuros huéspedes con el cariño de siempre ya que nos han honrado con sus maravillosos e interesantes comentarios.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Monroe, North Carolina
Level 6 Contributor
112 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 9 July 2013

We stayed one night because we had an early morning flight. The staff is very friendly and helpful. Since we were leaving in the morning before breakfast would be served, the staff prepared a bag breakfast for us to take with us. They also had coffee ready for us first thing in the morning. They called a taxi for us that arrived on time. As others have mentioned, it is a hard hotel to locate. But unfortunately, we were disappointed in the quality of the rooms. The reviews are very positive but little is said about the rooms. They are very basic and the mattresses are thin. I don't think I would stay here again.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DianaJoan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
abuelitos, Gerente at Dai Nonni Hotel, responded to this review, 14 July 2013
Google Translation
Apreciada huésped:

Muchas gracias por escribir a través de Tripadvisor. En Dai Nonni Hotel valoramos tanto los buenos comentarios como las criticas.
Para el personal del hotel ha sido gratificante saber que el servicio fue de su agrado.
Queremos aclarar que constantemente estamos realizando mejoras, para poder ofrecer a nuestros visitantes un mejor confort.
Agradecemos que nos haya incluido en su viaje a Guatemala y que haya disfrutado su estancia en nuestro bello país.
Un atento saludo de parte de todo el personal.
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Additional Information about Dai Nonni Hotel

Property: Dai Nonni Hotel
Address: 15 Av. "A" 5-30, Guatemala City 01013, Guatemala
Phone Number:
Region: Guatemala > Guatemala Department > Guatemala City
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Room Service Wheelchair access
Hotel Style:
#2 Best Value Hotel in Guatemala City
#5 Romantic Hotel in Guatemala City
#6 Business Hotel in Guatemala City
Price Range (Based on Average Rates): £
Hotel Class:3 star — Dai Nonni Hotel 3*
Number of rooms: 7
Official Description (provided by the hotel):
The decoration with mahogany, cedar and pine offers our guests a cozy atmosphere, warm and quiet together with personalized service and style ... more   less 
Reservation Options:
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Also Known As:
Dai Nonni Hotel Guatemala/Guatemala City

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