Of the 5 hotels in which we stayed during our trip to Guatemala, this was the only one that was not as expected. We arrived to find that our queen bed had been moved and we had "no choice, so so sorry" to stay in a full size bed. Upon fluently questioning the situation, found a room with two full beds. My husband is 6'6", double doesn't work for us. I had scrupulously checked my facts and went to the desk with a printout of the original reservation. Soo sooo sorry! Both rooms were quite small and the bathrooms were VERY dirty. After we went moved the receptionist told us that a queen room that faced the street was available. What? No room that we saw matched the picture on the TA site. Of course that must be a king room or something but still, not what we expected. When you book the number one hotel you expect more, it is true. But the room situation was inexcusable. Coffee was amazing though, and service at the front gate was prompt and courteous. The shuttle was on time and professional so there were some positives too. NOT NUMBER 1.
- Official Description (provided by the hotel):
- Guatemala owns a unique cultural and natural richness. Its tourist offer adapts to the different tastes, interests and preferences of visitors from around the world. Guatemala is where one of the best and internationally renowned coffees in the world is grown and it offers an infinite amount of attractions, one of them being its modern and contrasting capital city. La Inmaculada Hotel is located in the heart of the City, in one of the most exclusive residential areas, and only a few steps away from the famous Zona Viva. Its excellent location offers easy access to the main financial, cultural, commercial and entertainment district in Guatemala City. Our mission is to make your business trip pleasant and your vacation unforgettable. The hotel offers its guests a silent environment, modern facilities, impeccable style and privileged luxury service. From any room guests may enjoy the beautiful garden that gives the hotel a magical and relaxing environment. Decoration of the hotel interior is a combination of modern and elegant styles and elements, creating a perfect ambiance, where all the rooms surround a beautiful garden that inspires peace and tranquility to our guests. ... more less
- Reservation Options:
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- Also Known As:
- La Inmaculada Hotel Guatemala/Guatemala City