In the past three years, I have made 20 trips to Guatemala. I get a good rate on the CR through a local travel agent. The bottom line is that its combined location (zone 10, safe enough in the daytime) and super service on the room floors (spottier in lobby) make me keep coming back to this hotel. I stayed at the Intercontinental down the street in January 2012 (see review), but it didn't compare. The Intercon is darker, the gym is smaller, the pool is unattractive, and the hotel lacks the on-site services that the CR provides, namely, a shop where you can buy everything from bottles of wine to souvenirs to books on Guatemala's civil war. This is a huge convenience all by itself when it is 8pm and after a day running around for work all you want is large bottle of water, some peanuts, a couple glasses of wine.
Downside of the CR: The Internet is a rip-off at $10 a day and, as a previous poster noted, there are not enough outlets. In addition, t.v. reception is spotty: during my 3-night stay in March the t.v. barely worked. A few rooms still have the clunker t.v.s, so don't assume you'll get a flat screen.
Upside of the CR: As noted, service on the room floors is excellent: whether you need a corkscrew, a needle and thread or someone to tweak the refrigerator (this has happened twice in the past year: refrig. needed replacing), they are there in a jiffy, with a smile.
Finally, the reason to stay at the CR instead of the (superior) Barceló four blocks away is location, a detail that escapes first-timers in Guatemala. The Barceló is ranked higher on TA, and for good reason: the physical plant is more capacious and offers even more services than the Camino. However -- and this is a huge "however" -- its location in zone 9 makes it, in my book, a sketchy place to hang one's hat. Although zone nine technically is "just across the street" from the Camino Real (they are separated by the noisy, cacaphonous Avenida Reforma), this distinction is crucial.While you can walk in zone 10 at night provided you take precautions, zone 9 is virtually no man's land; you cannot go anywhere on foot and maintain a reasonable expectation of not getting mugged.
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- Also Known As:
- Westin Camino Real Hotel Guatemala City
- Westin Hotel Guatemala City
- Westin Guatemala City
- Guatemala City Westin
- The Westin Camino Real Guatemala/Guatemala City