I upgraded to a better room on check-in. was given a room with a kitchenette that had been removed. temperature in the room was 59F. no heat and I was given an old very small space heater that kept tripping the breaker. they gave me extra sheets that were so thin you could see through them. came back to my room one afternoon to find the door open. I tried to change hotels but management would not refund my $$ and I could not find a comparable room for the weekend I was there.. all I got from management was excuses.. they have a guarantee written on their in room advertising saying that if they could not fix a problem you wouldn't pay. when I tried to change hotels they refused to honor it. stay at the barcelo.. much better hotel and service..
- Official Description (provided by the hotel):
- Radisson Hotel & Suites Guatemala City offers a strategic location in the heart of the financial and business area and the Zona Viva; 1.8 miles from La Aurora International Airport. Radisson Hotel & Suites Guatemala City has 146 spacious and elegant suites providing great comfort and a delightful stay, surrounded by the panoramic view of the City and volcanoes. Facilities provided in our spacious suites offer our business and leisure guests an exceptional experience in Guatemala City. Guest Services: - Airport-Hotel-Airport Shuttle with Wi-Fi (by reservation) - Free Wi-Fi - RBG Bar & Grill Restaurant - Sports Bar - Room Service (6:00 a.m. to 11:00 p.m.) - Business Center (6:00 a.m. to 10:00 p.m.) - Fully-equipped Fitness Center - SPA and beauty services (for an additional charge) - Gift Shop - Travel Agency - Babysitting service (subject to availability, for an additional charge) ... more less
- Reservation Options:
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- Also Known As:
- Radisson Guatemala City
- Guatemala City Radisson
- Radisson Hotel & Suites Guatemala City