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“Great Location”

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Barcelo Guatemala City
Ranked #3 of 47 Hotels in Guatemala City
Certificate of Excellence
Huntington Beach, California
Level Contributor
600 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 231 helpful votes
“Great Location”
4 of 5 bubbles Reviewed 21 December 2013

The Hotel is a short distance from the airport and a few blocks from the Zona Viva. The hotel is large with 400 rooms, a business center, shops and conference rooms. The hotel provides free shuttle service to the airport. The rooms are nice but a little dated. The beds and shower were fine. The room was quiet even with planes coming into the airport. The breakfast was very good. WiFi costs about $10 a day. I would stay here again.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank charles6346
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review, 9 August 2016
Dear Guest,

Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays.

We hope to see you soon in Barceló Guatemala City Hotel.

Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,311 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (189)
Date | Rating
  • Chinese (Simplified) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
London, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 21 December 2013 via mobile

This suited us perfectly for a night's stay after arriving on a long flight from Europe. Good service, choice of three restaurants, pool open until evening (lovely!), and a free shuttle back to the airport in the morning.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Laura-D-Best
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review, 9 August 2016
Dear Guest,

Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays.

We hope to see you soon in Barceló Guatemala City Hotel.

Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Moncton, Canada
Level Contributor
46 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 17 December 2013

We stayed 2 nights at the Barcelo Guatemala City at the end of our 15 day trip to Guatemala. The room was very confortable and we enjoyed the heated pool and jaccuzi very much. The airport is very close and the hotel offers convenient free shuttles.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mrduguay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review, 8 August 2016
Dear Guest,

Thank you for taking the time to write about our service and share your experience in Barceló Guatemala City Hotel, its always motivating to receive such appreciations from our guests. This will help us to keep our high service standards.

We hope to see you really soon.

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 15 December 2013 via mobile

I stay in Guatemala City frequently for work purposes. Just returned from 3 night stay at the Barcelo. Room was clean. Bed was very firm and we woke up every morning with stiff neck. Restaurant staff was ok, not what I've experienced at other Guatemala City hotels. Probably will never stay here again yet stay at my preferred properties.

Stayed December 2013, travelled on business
Helpful?
Thank Jonathan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review, 9 August 2016
Dear Guest,

Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays.

We hope to see you soon in Barceló Guatemala City Hotel.

Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Worth, Texas
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 30 November 2013

We stayed at the Barcelo twice in November as we were flying into and out of Guatemala City. I found an excellent price for the hotel by pre-paying on Hotels.com.

I emailed the hotel before departing to arrange a free airport shuttle pickup. Our plane arrived later than expected and when we came out of the International arrivals, there was no shuttle there to pick us up. I called the hotel and they said another shuttle would be there soon, which it was. The shuttle was clearly labeled Barcelo and we were promptly taken to the hotel for check-in. Even though it was close to 11 pm, there were lots of people checking into the hotel.

The front desk staff was very helpful and spoke very good English. Check-in was simple and I was able to exchange some US dollars for Quetzales, at a higher than normal exchange rate, but the convenience factor made it worth it to me. The hotel also has two ATM machines in the lobby for those who want to obtain Quetzales that way.

Our room was very clean and open. The bed was very comfortable. The room had a nice view of the city and we were pleased that a complementary bottle of water was also included.

There hotel has a Sports Bar, which was ok. The food was normal bar food (burgers, salad, fish, etc.). Service at the restaurant was a bit slow, as our entire meal took a little over an hour. A band was playing, which was quite loud, so it was difficult to talk across to others at the table at times.

There is also a Japanese restaurant on property, but we did not eat there. I looked at the menu and prices seemed a bit high, but not too far out of whack considering this is a 5 star hotel. For the value conscious diner, there is a McDonalds, Pizza Hut and KFC half a block away from the hotel.

The hotel is guarded and I never felt insecure while on property. Walking to nearby restaurants (MCDonalds and Yi Hou) during the day time was no problem either. Not sure about walking around at night though.

All in all, I would definitely stay at this hotel again.

Room Tip: Had a room on the 3rd floor on one visit and another on time on the 6th floor. Both rooms were quiet...
See more room tips
  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DaveW_in_Cow_Town
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review, 9 August 2016
Dear Guest,

Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays.

We hope to see you soon in Barceló Guatemala City Hotel.

Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Port of Spain, Trinidad
Level Contributor
61 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 25 November 2013

Found this place on Trip Advisor for my business visit when other places with more international brand names were full. Boy was I blown away. The property is not too far from the airport which was a pleasant surprise especially when you did not hear the noise of the jets. The check in was very efficient and friendly with hardly a wait. The staff were all very friendly and extremely disposed to assisting in whatever way they could. The room was very nice and in fact bigger than what I expected given the price I paid which included breakfast. In fact, kudos to the chain for starting breakfast at 5:00 am (continental style between 5:00-6:00 am and buffet from 6:00 - 11:00 am). Not many hotels start breakfast even at 6:00am. The hotel is well situated with a number of external eating places nearby if you decide to go out. Despite the presence of more well known hotel brands in Guatemala City, the Barcelo will be my preferred choice on my next visit. This is definitely 4.5 out of 5.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank knobbiett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review, 9 August 2016
Dear Guest,

Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays.

We hope to see you soon in Barceló Guatemala City Hotel.

Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reykjavik, Iceland
Level Contributor
62 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 18 November 2013 via mobile

This is a very good five star hotel: efficiant check-in and check-out, room is well equiped and in a very good condition, breakfast is very nice. There are also many restaurants within a five minutes walk if you prefer to go out.

Stayed November 2013, travelled with friends
Helpful?
Thank bldavid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review, 8 August 2016
Dear Guest,

Thank you for taking the time to write about our service and share your experience in Barceló Guatemala City Hotel, its always motivating to receive such appreciations from our guests. This will help us to keep our high service standards.

We hope to see you really soon.

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Barcelo Guatemala City

Property: Barcelo Guatemala City
Address: 7 Avenida 15-45 | Zona 9, Guatemala City 01009, Guatemala
Phone Number:
Region: Guatemala > Guatemala Department > Guatemala City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Guatemala City
#3 Luxury Hotel in Guatemala City
#4 Romantic Hotel in Guatemala City
#4 Family Hotel in Guatemala City
#7 Business Hotel in Guatemala City
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Barcelo Guatemala City 4.5*
Number of rooms: 397
Official Description (provided by the hotel):
The Barcelo Guatemala City hotel is set right in the heart of the city, in the main business district, and surrounded by restaurants, shops and places of entertainment in Guatemala City. Its elegant 397 rooms offer high-speed Internet connection and numerous facilities to make your stay an enjoyable one, be it for business or pleasure. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Barcelo, Ebookers, Travel Republic (UK), Hotels.com, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Barcelo Guatemala City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Guatemala City Hotel Guatemala City
Guatemala City Barcelo

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